SysInfoTools Privacy Policy

SysInfoTools is committed to protect the privacy of all the users paying visits to our website and are associated with us as customers. We value our customers at the top of our priority list. This is a customer-oriented organization, so we take necessary steps towards safeguarding your information. We encourage you to review this privacy policy for a clearer understanding of our practices.

Your Privacy is Our Top Concern!

At SysInfoTools, your privacy is our priority. We are dedicated to safeguarding the information you share with us and adhere to strict privacy standards. We only collect specific information for designated purposes and are committed to treating all customer information in compliance with GDPR, FTC, and PDPB regulations. So that, you have complete confidence in our data protection practices.

The Company policy guarantees that your data and investment will not be shared, exchanged, or sold to any third parties without your consent. We use your information solely to enhance your experience on our website and to inform you about our products and services, with your permission.

What Information We Collect?

We broadly collect only two types of information:

• General statistical data includes metrics like website traffic, usage statistics for our software, and feedback. This data is collected collectively and not tied to individual users.
• Personal Identifiable Information may include your name, email address, contact number, billing details, company name, IP address, and device information. We collect this information when you register, purchase software, submit inquiries, or request customer support.

How We Collect User’s Information?

We gather data through cookies, user feedback, purchases, and technical support requests.

• Personal Details: When you submit a complaint or seek assistance, you’ll need to provide personal details such as your email, name, and contact information.
• Billing Information: We also collect transaction information during purchases such as Billing Information, Shipping Information, etc.
• Use of Cookies: Cookies help us track your browsing behavior, including clicks, preferences, device specifications, location, and search history. This allows us to enhance your experience and our services.

Why We Need Your Information?

We collect information for various purposes, including:

• Provide Access to Product: We collect the necessary information to generate licenses, verify purchases, and grant smooth access to the software and services you have bought.
• Updates and Offers: We use your information to share important updates, service modifications, special discounts, and promotional offers, ensuring you stay informed about our latest features and benefits.
• For Transactions: We collect the necessary information to process payments, verify purchases, issue invoices, manage refunds, and ensure secure and seamless financial transactions. This helps in maintaining accurate records and providing customer support when needed.
• Advertisement and Marketing: We use your information to promote our products and services through targeted ads, email campaigns, and promotional content, ensuring relevant offers reach you.
• Adherence to Legal Guidelines: We also collect certain information to comply with legal obligations, to ensure that our services operate lawfully, protect user rights, and meet compliance requirements.
• Customer Support: To offer technical support or resolve queries for software-related inquiries we can use the collected information. Also, for support, SysInfoTools may request sample files to troubleshoot issues. These files are used only for support and are deleted within 30 days after the ticket is closed or as per legal requirements.
• Feedback and Performance Check: We collect user feedback to enhance our products, services, and website functionality. This helps us identify areas for improvement, optimize user experience, and ensure our solutions meet customer needs.

Secure Data Processing Measures

As part of our commitment to data protection and security, we ensure that all data processed through our conversion tools is handled with the highest level of confidentiality. We make sure data is processed while taking strict security measures.

Local Data Processing

• To ensure complete data security, the software performs all file conversions locally on the user's device.
• No data is transferred, stored, or accessed by any external servers, cloud services, or third parties.
• Preventing changes or modifications to the source data, the software operates in read-only mode.

Data Protection & Assurance

• We comply with industry-standard security protocols, including encryption and secure file handling, to prevent unauthorized access.
• No user data is logged, shared, or retained post-conversion. All personal and confidential information remains private.
• Users maintain full control over their files during and after the conversion process, ensuring no risk of data leakage.

We provide regular software updates to address potential security vulnerabilities and enhance overall protection.

Advanced Security Measures

We take your personal information seriously. So, we have employed comprehensive physical, electronic, and administrative security measures to protect your data:

• Sensitive information, such as billing and credit card details, is encrypted using Secure Socket Layer (SSL) technology.
• SysInfoTools will never sell, trade, or share your personal information with third parties, except to comply with legal requirements.
• There are a few exceptional circumstances where we may disclose your information with your consent, such as in response to legal requests.
• We are committed to safeguarding your consumer rights and ensuring they are never violated, intentionally or otherwise.
• Please note that if you visit external sites linked to our website and provide your information, we are not responsible for their privacy practices.

Your Rights Under Data Protection Laws

As a user of our services, you have the following rights regarding your data. You can:

• Full Data Control: You can choose not to provide us with certain information. Contact us to correct, update, access, or delete your personal information anytime.
• Account Choice: You are free to not register an account on our website.
• Data Usage Inquiry: You can inquire about how we use and store your information.
• Free Access: Download our software if you wish, or browse our site freely.
• Processing Opt-Out: You have the right to request us to stop processing your information at any time.
• File Complaint Against Misuse: If in case, your data has been misused, you have the right to file a complaint with the relevant data protection authority.
• Withdraw Consent: We collect your data with your consent. So, you have the right to withdraw that consent later.

Terms & Conditions

• This privacy policy applies only to data collected online.
• In compliance with COPPA (Children's Online Privacy Protection Act), we do not collect information about children under 18 years of age.
• Our services are intended for individuals 18 and older, and we do not collect health data.
• By using our website, you agree to this privacy policy. Any changes to our privacy policy will be posted on SysInfo’s Privacy Policy page.
• For any questions or concerns regarding our privacy policy, please contact us at support@sysinfotools.com.