SysInfoTools Money Back Policy
SysInfoTools Software stands apart from other software vendors, with its flexible money back policy. The company is determined to provide transparent money back policy on the entire range of its commercial ware utilities. We keep customer satisfaction on the top of our priority list, thus our exclusive range of software tools are developed to meet the desired requirements of our customers. Free demo version of the software is available online and users are strictly recommended to evaluate the product before purchasing the licensed version.
We are having a dedicated staff personnel working round the clock to provide online chat support for all the tech related queries. The users can consult our online video tutorials hosted on our dedicated official website to get the detailed knowledge about the functioning of the product. Advanced Windows-based utilities are highly intuitive for both novice users as well as computer professionals.
Our software utilities are fully tested by a team of software expert prior to the launch of the product and the utility is fully-functional and developed to give result-oriented solutions. We offer most complete and full featured 70 + Windows System Utilities range ensuring efficient recovery of maximum possible data than any other tool available in the marketplace. The top-end utilities are fast, accurate and reliable that always recovers maximum data but if in case you find it not at par to your satisfaction you can contact us, we will try to recover your data in our hi- end lab, and if you are not satisfied with the results you can ask for refund.
We sincerely apologize for any kind of software glitch that may take place during the purchase. We hereby request our customers to send their file at "firstname.lastname@example.org" or upload on our secure FTP Servers. The files will be reviewed and resolved by the technical staff providing quick relevant solutions. Supreme confidentiality is maintained of all the communication held between the clients during the entire process of resolving the issue. Also, the files send by the client will be disposed of the secure servers. Our refund policy is flexible to provide full refund in case of any difference occurs between the outputs of Demo & Full version.
Non-Discloser Agreement (NDA) is provided from our end but with a condition that the refund is not eligible if the client is not sending the file to our support department or not uploading files on our FTP Server, even if we are ready to sign the NDA.
The purchased price (excluding shipping/handling/commission/TAX) is refunded when our support team fails to perform recovery from the files provided by our customers. No refund is done if 20% of data is successfully recovered from the corrupt file.
In case the customer is not satisfied with our products, he/she can exercise their fullright to claim and receive a refund within 30 days after the purchase date. No refund is available after 30 days.
Refund is not applicable in the following cases:
- "If a customer no longer requires the software utility".
- "If a customer purchases the software with no prior intention".
- "If a customer faces difficulty due to incompatible computing environment".
- "If the software utility is purchased for wrong platform".
- "If a delay occurs in license processing".
- "Lost or misdirected email".
- "Delay in downloading the software".
- "Spam Email in the email application of the client".
- "If the software utility is purchased without prior examination of demo version".
- "If 20% of data is successfully recovered from the corrupted files".
- "If the time period of 30 days after the software purchase is over".
- "Unable to use software if the basic requirement to run the software is not applicable by system configuration".