Solved: Fix Outlook Express Emails Disappeared Error

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  • Published on
    July 1st, 2010
  • Updated on
    March 16, 2022
  • Read Time
    4 minutes
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Summary:- Updating Windows from a previous version to a newly released and updated version usually helps in preserving your files. But sometimes unpredicted behaviors occur it leads to the disappearance of some documents, pictures, music, videos, and Outlook Express Emails after Windows the Update. Then it becomes really difficult for the Outlook Express users to locate their missing emails. If you have also encountered the same problem then you are at the right place. Here, we will tell you how to fix Outlook Express Emails Disappeared Error. We will tell you to locate the missing emails on your PC or laptop of Outlook Express. Let’s see where you can find the disappeared emails of your Outlook Express account.

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Methods to Locate Outlook Express Disappeared Emails

MS Outlook Express and Windows mail stored emails in a DBX file. There is a DBX file for each Outlook Express folder, such as the inbox, sent items, and any other folder you have created in your account. After the Windows update, if DBX files still exist then you can retrieve emails from them. To do this, you can use an external DBX drive to query DBX files and see if emails exist.

Method 1: Check User Account Directory

It’s been often observed, users lose their files from Pictures, Documents, Downloads, and other folders after updating Windows, under ‘THIS PC’ but find all their files and original folders under their user account folder.

To access the user account directory go to the ‘C:\Users\ [USERNAME\’ location and look inside the folders for the files you have lost. Probably, you will find all your files. You can move those files to folders under ‘THIS PC’ and access them just like you used to do before the Windows update.

Method 2: Use File History to Restore Files

This method will work only if you have enabled the File History Backup settings before updating the Windows. You can follow the steps to restore the missing files and fix the Outlook Express Emails Disappeared Error.:

  1. Press Windows + Q and type File History.
  2. Then click on the ‘Restore your files with File History.
  3. Enter the name of the file you have lost in the search box or directly browse different versions of your files and folders using the left and right arrow keys.
  4. Select the files and folders that you want to restore to their original location.
  5. After selecting, click the ‘Restore’ button.
  6. Right-click on the ‘Restore‘ button if you want to restore your files to a different location than the original.

Method 3: Restore Your System using Windows Backup

If you create regular Windows Backup, you can easily recover missing files from there. Follow the steps:

  1. Click the ‘Start > Settings > Update & Security.
  2. Choose ‘Backup’ and then, select ‘Go to Backup & Restore’.
  3. Click on Restore my Files and follow the wizard to restore your files.

Method 4: Professional way to Access the Disappeared Items

If you are still not satisfied with the above-mentioned solutions to find the missing files then you can use the professional utility known as Outlook Express DBX Recovery Software provided by SysInfo.

SysInfo DBX Recovery software is one of the best solutions to fix all the errors related to Outlook Express DBX files. This software performs a successful recovery of lost or corrupted email files (DBX) to their original state. DBX File Recovery tool recovers data from corrupt Outlook Express mail files and restores them in EML, PST, MSG, and RTF format.


As we have said many times in our previous blogs users should take regular backups of their important data because it helps you recover data with ease in times of crisis. Still, we have suggested some best methods to recover if Outlook Express emails disappeared after the Windows update. Try the above-mentioned methods to get rid of the problems.

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