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Written By
Suman Rawat -
Approved By
Sonika Rawat -
Updated on
October 21st, 2025 -
Read Time
5 minutes
If you’re moving from Outlook or migrating archived emails to Zoho, you have likely run into the classic issue of figuring out how to import MSG to Zoho Mail. Zoho Mail allows for multiple import formats, but it does not recognize Microsoft’s .msg files generated by Outlook by default. Not to worry, though, there are certainly effective methods and smarter tools to easily fill this gap! In this guide, you will learn about freeways and an MSG Converter, whether you have a handful of files or thousands of files simultaneously.
To begin with, MSG files are proprietary to Outlook files that contain a single email. Aside from the email text, the MSG file preserves attachments, formatting, and the email metadata.
But Zoho Mail works best with standard formats such as .eml or .mbox. This means if you attempt to open MSG files directly in Zoho Mail, you’re going to run into compatibility errors. The only way to make MSG files readable and importable is to convert or structure them into a Zoho acceptable format.
Also, it is essential to do so if you need to open them anytime, anywhere, and collaborate with Zoho CRM and others. Moreover, it can help you to keep emails more securely with end-to-end encryption and advanced features, and more.
User Query:
“I have been using Outlook for years, and I have hundreds of MSG files saved in my personal local storage. With my organization now being set up on Zoho Mail, I need to have a way to import all of these MSG emails with attachments into Zoho. Suggest to me the best possible direct ways for this import.”
There is a manual method and a professional utility for importing Outlook messages into Zoho Mail. These are provided with their step-by-step procedure, advantages, and limitations below.
As Zoho Mail allows .eml files, you can convert MSG to EML first and then import EML to Zoho. Here is how it works:
Alternatively, you can simply configure Zoho Mail in Outlook and directly drag and drop MSG files.
Shortfalls of the Manual Method
If you are migrating hundreds or thousands of MSG emails, this manual method can be highly inefficient. A more efficient and reliable option is to use the SysInfo MSG Converter Tool. The benefits of using this excellent MSG to Zoho Mail importer are:
Steps to Upload MSG Files into Zoho Mail
Migration of emails relates to the retention of communication records, metadata, and attachments that are as accurate as possible. SysInfo ensures:
Although Zoho Mail does not natively support .msg files, it does not mean that your Outlook archives are stuck. You can either manually import MSG to Zoho Mail for small imports, or you can use a professional MSG to Zoho Mail Importer to directly bulk upload. Remember, if you opt for the professional tool, it is possible to upload MSG files to Zoho Mail quickly, safely, and without losing any data.
Ans- No, Zoho Mail does not natively support the .msg format. You need to either convert them to EML first for the manual import. Or best, use the expert MSG Conversion Tool for a quick and streamlined import in bulk without hassle.
Ans- A dedicated MSG to Zoho Mail Import Tool supports batch migration and retains email attributes throughout the import.
About The Author:
Suman Rawat is a technical content writer and expert in the fields of email migration, data recovery, and email backup. Her passion for helping people has led her to resolve many user queries related to data conversion and cloud backup.
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