Simple Methods to Fix Outlook Error 500 in Minutes

Take a look at this client interaction on how to fix Outlook Error 500.

It is quite clear that the client needs an immediate and quick solution that makes the file accessible. Outlook uses the PST format to store its email. This states that maybe the PST file has issues. Hence, to eliminate this error, we must first find out the reasons for its occurrence. 

Why You Must Fix Outlook Error 500? What are its Causes?

Error code 500 is a server-side error that occurs when something is incorrect between your PC and Microsoft servers. Outlook usually presents the error message as: “Internal Server Error. Error 500. Repeating redirects detected.”

This error arises on both web and desktop, like Microsoft Outlook has stopped working. It can also be shown as “Something went wrong.” There can be multiple reasons for this, as stated here:

• Corruption in browser cache and cookies
• Outdated or conflicted browser add-ons and extensions
• Mismatched Microsoft account authentications
• Temporarily disrupted M365 service
• Sync issues with Outlook mailboxes
• Corrupted Outlook PST data files or profiles
• Interference due to broken data stops Outlook from loading
• Too many roles assigned to the account
• Poor server connectivity or internet connection
• VPN and Proxy issues or large PST files

Comprehending these issues can help you fix Outlook not responding error with proficient troubleshooting. 

Resolve Outlook Error 500: Repeating Redirects Detected 

Below are several free methods that you can use to resolve the error for free with ease. However, you may require some technical knowledge and skills to avoid any kind of losses during the fix. Additionally, once you are done with it, a professional tool is specified that helps fix the error hassle-free and risk-free, if caused due to the PST file issues. 

Basic Troubleshoots to Fix Outlook Error 500

Follow the given manual ways to fix the Something went wrong error 500 and resume your Outlook operations. These are:

1) Clear Browse Cookies and Cache

1. Open your browser (Chrome, Firefox, Explorer, Edge) and go to its Settings. 
2. Then, select Privacy and Security >> Cache and Cookies and clear them. 
3. Restart your browser and re-login to Outlook Web App. 

Deleting the broken stored session token can be a fix. 

2) Use MS Outlook in Incognito Mode

1. Open a new Incognito window from the three-dot icon on the browser. 
2. Then, start Outlook Web App and sign in to your Microsoft account. 
3. The Outlook may load correctly, and you can check the emails. 

Sometimes, private browsing works without cache data and extensions. It means the issue was browser-related and not mailbox-related. 

3) Disable Extension on the Web

1. Firstly, on the browser, click the three-dot icon and press Extensions. 
2. Then, choose Manage Extensions, and a window opens. 
3. Here, temporarily disable all the extensions. 
4. Finally, restart the browser and reload the Outlook Web App.
5. If needed, re-enable the extensions one by one to find the conflicting one.

Security add-ons, ad blockers, and script managers often block the Outlook scripts. 

Are you able to fix Outlook error 500? If these methods didn’t work for you yet, then try the next ones:

4) Verify Office 365 Service Status

1. Open the Microsoft 365 Service Health Dashboard and go to Outlook/Exchange. 
2. Check the incidents to find if any outage is reported. 
3. If yes, then start service restoration and wait for it to complete. 

This often happens when regional updates or backend maintenance are in progress. 

5) Sign in to Microsoft Account 

1. First, sign out of your Outlook and Microsoft accounts completely from your desktop and browser. 
2. After that, close them completely too and restart, and try signing in again. 

It will help fix error code 500 in Outlook caused by authentication tokens or chains. 

6) Generate a new Outlook Profile 

1. Start the Control Panel on your PC and move to Mail. 
2. Then, click on Show Profiles and create a new Outlook profile. 
3. Use the Add button, enter a name, click OK, and follow the on-screen instructions. 
4. At last, set the new Outlook profile as the default and reconfigure the account. 

It will reset your local configuration, and your mailbox will not be affected either. 

7) Manage Extra Admin Roles

1. Open Office.com and sign in to your M365 account. 
2. Next, from the Grid, select Admin to open the Office 365 Admin Center.
3. Under User Accounts, click Manage Roles. 
4. Afterward, uncheck all except for the Global Administrator role and tap Save Changes. 

Ensure your Outlook subscription is active and your internet connection is stable. 

Advanced Way to Fix Outlook Error 500

If your error still persists, even after managing all the general risks, then maybe it’s not related to the browser but the email you received. Like the one we saw in the client interaction at the top. For such situations, using the SysInfo PST File Recovery Tool is a smart choice. This prominent software fixes your PST files of any size and number in a single go and ensures no data loss occurs. 

This unique software is designed smartly and can handle PSTs with major or minor corruption without the need for Outlook. It even keeps your data preserved and structure retained as in the original email. Additionally, it is available for all versions of Windows OS and works simply for all techie and non-techie users. Moreover, it has a Demo Version, which helps with performance and evaluation of the software. 

Simple Steps to Resolve Outlook Error 500 (PST Edition)

1. Launch the PST Repair Tool and click Open from the top. 
2. Then, browse and add the PST email received and select a Recovery Mode. 
3. Further, apply other features, check, and click OK to proceed. 
4. After that, preview the mailbox data and click Save from the top. 
5. Choose the desired file format and the destination to save the repaired PST. 
6. At last, apply all the other filters and click OK to finalize the recovery. 

Conclusion 

It is necessary to fix Outlook error 500 to ensure your emails are accessible, as it doesn’t hamper them, but only restricts their opening. The error seems intimidating, but it isn’t catastrophic. Mostly, it is due to the browser issues and authentication failures, and their fixes are also basic and easy. They can be applied methodically, and you can regain access. If not, then it is a PST corruption or damage issue, for which you may download the Outlook PST Recovery Tool for the best results. 

Frequently Asked Questions

About The Author:

Simran Bhatia

Simran Bhatia is a technical content writer engaged in writing clear, concise, and SEO-optimized content. With a background in computer science and a passion for writing, I thrive to deliver complex technical content in simple layman terms.