August 7th, 2018
March 4, 2021
Computers and laptops have become a part of our daily life, so we depend on them to carry out all the work smoothly. But, if the system or hard drive fails it can seriously cause some problems. One of the common hard disk failure error is “error code 0142” in Dell laptops. Here in this article, we are going to discuss how one can solve/fix Dell error code 0142 issue with ease.
‘Error Code 2000-0142’ represents that there is something wrong with your systems hard drive. This error could be caused due to CPU failure, OS crash, and the hard drive fails to pass a self-test.
However, oftentimes hard disk cannot be fixed so if your hard drive is still under warranty, just call the manufacturer or opt for onsite service and get it replaced. Nonetheless, before replacing hard drive try once replacing IDE or SATA cables and connect the hard drive to another system perhaps resolve the error 0142.
Almost all PC/laptop manufacturers arrange pre-boot diagnostic tools to fix problems related to hardware/software failures. At the initial step, run S.M.A.R.T (Self-Monitoring, Analysis, and Reporting Technology) test on the hard drive to analyze and identify the potential reason for the hard disk breakdown.
Before you, Run S.M.A.R.T diagnosis, replace IDE/SATA cable to recognize the possible reason for the drive failure. Follow these guided steps to run the test:
Step 1: Boot PC/laptop and enter the BIOS utility.
Step 2: Choose the hard drive and press Enter. Now select ‘SMART’ support and press Enter.
Step 3: From the provided device tests, select any of the of the following:
Step 4: After the tests are completed, press Esc.
Error 0142 is most common in the Dell laptops. So Dell offers a built-in and online diagnostics tools namely – PSA (Dell Pre-Boot System Assessment) and Enhanced Pre-Boot System Assessment (ePSA) diagnostics. These diagnostics demands the Service Tag, ePSA error, PSA error codes and validation code for completing the process. Also, if no issue is found, then the chances are that the problem is with OS.
Follow these instructions to enter built-in and online diagnostics.
Step 1: Boot your Dell and press F12 to enter One-time Boot Menu and choose to go to Diagnostics. Choose the on-screen instructions to successfully complete the process.
Note: If due to any reason test fails, note the validation and error code.
Step 2: Visit the Dell Support site < enter Service Tag < Submit and Diagnostic (for Online diagnostics).
Dell Laptops/PC comes with preinstalled. What it does is check the health of the system to prevent software along with hardware issues. When it senses any issue, it sends the info to the Dell for troubleshooting.
Run Dell “Support Assist” and check for software or hardware issue:
If your system is under warranty then you don’t have to worry, just contact their support team and they will fix Dell error code 0142. But you never know when you will face error 0142 so always keep backups of your data.
If the above solutions helped you, if not then it means that your hard drive is affected and you need to replace it with a new one and restore all your data using backup files.
Just in case if you had backup files and they are inaccessible or got corrupted then use SysInfoTools Backup Recovery Tool to regain all your lost data.
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