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Written By
Simran Bhatia -
Approved By
Sonika Rawat -
Updated on
August 12th, 2025 -
Read Time
6 minutes
“Public Folders in Microsoft Exchange Server are typically used to store and share emails, contacts, calendars, and organizational data.”
Summary: One of the most common tasks is to export Public Folder to PST (Personal Storage Table), a shareable and locally accessible file format. PST files are easy to share and restore, they are small, and a full email inbox is stored on a single USB stick. Moreover, these translatable format files are only accessed using Outlook. The methods below display both the manual method and the Office 365 Backup Tool approach for the export. When you are done, your data will be preserved and accessible without corruption.
Before you dive into how to export Public Folders, here’s what you must know.
Further, moving ahead, let’s identify the common ways that can help with this export successfully.
Whether you want to migrate a public folder or export Shared Mailbox to PST, the professional tool is your go-to solution. Here, we will discuss both manual and expert solutions, but the freeway comes with some cons. You can explore all of it briefly in the upcoming sections.
If your organization’s Public Folder is accessible in Outlook, you can manually export the Public Folder content to a PST file. The steps to follow here are:
Limitations of the Manual Method
Before you proceed with this cmdlet manual process, some prerequisites are to be fulfilled:
Steps that you need to continue with are:
New-ManagementRoleAssignment –Role “MailboxImportExport” –User “Admin” |
\\YourExchangeServerName\PSTExports |
New-MailboxExportRequest -Mailbox “PublicFolderMailboxName” -FilePath “\\YourExchnageServerName\PSTExports\PublicFolder.pst” |
New-MailboxExportRequest -Mailbox “PublicFolderMailboxName” -FilePath “\\YourExchangeEServerName\PSTExports\SpecificFolder.pst” -IncludeFolders “\FolderName” |
Get-MailboxExportRequest Remove-MailboxExportRequest -Identity <RequestIdentity> |
The method is possible to perform, but it is too tricky, difficult, and can result in a lot of errors and issues. Thus, it is better to start with a professional tool like the one below.
An easy-to-use, professional, stable, and scalable option is the SysInfo Office 365 Backup Tool. It works well for large and batch exports with filtering and little to no manual effort. Additionally, this tool is convenient for all techie and non-techie users to reliably use on Windows and macOS.
Steps to Export Exchange 2013/2016 Public Folder to PST
Once complete, access your PST file and folders in MS Outlook to verify. This is the straightforward and automatic process that provides convenience, saves time, effort, and costs, with its demo version.
Benefits
Export Public Folder to PST manually with Outlook can be simpler for smaller datasets. But for larger, more complex environments, a dedicated export tool proves to be useful. The optimal way to export the Public Folder ensures that your data can remain intact, accessible, and ready for backup, compliance, or migration scenarios.
Ans- Yes, but a manual Outlook or PowerShell method does not allow for multiple Public Folders to be exported at once. You will have to repeat the process for each folder, and it can be tiring and difficult for new users. Instead, the professional Office 365 Email Export Utility will allow you to do batch exports, all in one process.
Ans- In general, folder permissions are not carried through in a PST export. If permissions must be retained, use the specific Office 365 Migrator Tool that includes folder permissions. It ensures all folders and subfolders are transferred when you proceed with the export Public Folder Mailbox to PST.
About The Author:
Simran Bhatia is a technical content writer engaged in writing clear, concise, and SEO-optimized content. With a background in computer science and a passion for writing, I thrive to deliver complex technical content in simple layman terms.
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