Don’t you wish to keep your important emails, contacts, and calendars safe from
unexpected mishaps? Obviously, yes! So, having a reliable backup solution for your Office 365
data is essential. The SysInfo Office 365 Backup Tool is
a secure and efficient utility to securely backup or migrate O365 data. However, it's our
responsibility to help you understand its supportability and the conditions applied. Therefore,
here is a comprehensive guide to ensure that you can backup all your vital information
effortlessly. Let us proceed!
Common Prerequisites
- Office 365 admin users must have access to Microsoft Graph APIs.
- Domain-wide scopes must be provided for the source domain.
- Local destination folders must be granted with written permission.
- Antivirus, firewall, and Real-time protection should be off.
Now, let us explore various supportability criteria, limitations, and issues individually for
email, contact, and calendars.
Features (Supported & Not Supported)
| Feature Point
|
Description |
| Demo Version
License |
Multiple Accounts
Through Assign
Impersonation Option |
| Date Filter |
On Selected Date Range.
|
| Folder Structure
|
Maintained as in Origin
|
| Special Characters
/ Foreign Language
Names For Folders |
Supported |
| Folder Name
Existing conflicts |
Yes, It Creates an
incremental counter. |
| Trash |
Support for Deleted Item
Folder. |
| Attachments |
Supported |
| Remove duplicate
emails on the basis of
|
Subject, Body, From, and
To. |
| Remove duplicates
of Calendar on the
basis of |
Subject, Start date, and
End date. |
| Remove duplicates
Notes on the basis of
|
Body |
| Remove duplicates
Contact on the basis
of |
Company Name, Email
Address, Display Name,
Contact Group. |
| Remove duplicates
task on the basis of
|
Subject, Start Date, and
Due Date. |
| PST file Naming
Convention |
The default file will be
created with “user
email address.pst” and in the case of Custom
Folder, it will save
the folder name as you select. |
| Default Folder
Mapping |
Supported |
| Read/Unread |
Supported |
| Conversation |
Supported |
| Mail Body Format[
RTF, HTML and Plain
Text] |
Supported |
| Free up Server
Space |
Supported |
| Custom Folder Name
|
Supported |
| Priority |
Supported |
| Calendar Migration
of Mailbox. |
Supported in Office 365
mailboxes, and PST
With proper Properties. If you take a backup
in Other file formats
It will save as ICS. |
| Calendar Migration
of Mailbox. |
Supported in Office 365
Online Archive but
some of the properties will not match
because of limitations of
the online archive folder, and PST With
proper Properties. If you
take a backup in Other file formats It will
save as ICS. |
| Calendar Migration
of Mailbox. |
Supported in Office 365
Public folder but
some of the properties will not match
because of the limitation of
Public folder, and PST With proper
Properties. If you take a
backup in another file format It will save
as ICS. |
| Journal items |
Not Supported. |
| Task Migration |
Supported in Office 365
mailboxes, and PST
With proper Properties. If you take a backup
in Other file
formats, it will save as an attachment and
in TXT format. |
| Contact Migration
|
Supported in Office 365
mailboxes, and PST
With proper Properties. If you take a backup
in Other file formats
It will save as VCF. |
| Journal items |
Not Supported. |
| Task Migration |
Supported in Office 365
mailboxes, and PST With proper Properties.
If you take backup in Other file format It
will save as attachment and in TXT format.
|
Shortcomings and Limitations
| Limitation |
Reason |
| All folders are
present even if they are
outside the date filter’s range |
The application is
designed for
pre-processing the folders first and then
the files. |
| Forward slash [ / ]
in Folder name |
Not Supported [As we are
using this as path
separator] |
Known Issues
| Issue |
Reason |
| Out of Memory
Exception |
From Microsoft and
Aspose API End Point |
Contact Features (Supported & Not
Supported)
| Feature Point
|
Description |
| Demo Version
License |
Multiple Accounts
Through Assign
Impersonation Option |
| Date Filter |
Not supported |
| Folder Structure
|
Original Structure
Maintained |
| Special Characters
/ Foreign Language
Names For Folders |
Yes, if in accordance
with Outlook rules |
| Folder Name
Existing conflicts |
Folders remain
unaffected (need to check)
|
| Multiple Email
addresses |
Supported |
| Phone
:Business,home and mob(1) |
Supported |
| Company, first
name, last name |
Supported |
| Work (Job
title,department,company
name,assistant name) |
Supported |
| Remove duplicates
Notes on the basis of
|
Body |
| Notes |
Supported |
| Profile Photo |
Supported |
| Personal Info -
First Name,Last
Name,Suffix |
Supported |
| Addresses :
Business,Home ,Other |
Supported |
| Other: Nick Name,
Birthday |
Supported |
| Other :
Anniversary,Location |
Supported |
| Fax
(Home,Business,Other) |
Supported |
| Suffix |
Supported |
| Personal Web Page
|
Supported |
| Account |
Not Supported |
| Billing Information
|
Not Supported |
| Business Address PO
Box |
Not Supported |
| Children |
Not Supported |
| Computer Network
Name |
Not Supported |
| Customer ID |
Not Supported |
| Flag Status |
Not Supported |
| Follow Up Flag |
Not Supported |
| FTP Site |
Not Supported |
| Government ID
Number |
Not Supported |
| Hobbies |
Not Supported |
| Home Address PO Box
|
Not Supported |
| Internet Free/Busy
Address |
Not Supported |
| Other Address PO
Box |
Not Supported |
| Personal home page
|
Not Supported |
| PO Box |
Not Supported |
| Referred By |
Not Supported |
| Reminder Topic |
Not Supported |
| Title |
Not Supported |
| User Field 1,2,3,4
|
Not Supported |
| If you are
migrating the Contact from one mailbox to
another tenant mailboxes. |
Your contact location
will be under the main contact folder of the
tenant account. |
Shortcomings and Limitations
| Limitation |
Reason |
| If You migrate data
into Office 365
itself or in PST File format VCF property
will maintain. |
Aspose Supported VCF
Field if migrated into
Office 365 or PST File format. |
| If you Migrate
Contact Into Public
Folder or online archive folder |
Supported |
| If you migrate the
Contact into PDF, EML
or MBOX |
It will Save VCF as in
the Attachment. |
Calendar Features (Supported & Not
Supported)
| Feature Point
|
Description |
| Demo Version
License |
Multiple Accounts
Through Assign
Impersonation Option |
| Folder Structure
|
Flat level Hierarchy
Supported |
| PST file Naming
Convention |
the default file will be
created with the
username id. |
| Attachment |
Supported |
| Date Filter |
Not Supported |
| Special Characters
/ Foreign Language
Names |
Supported |
| Recurrence |
Supported In Office 365
Mailbox Or PST |
| Folder Colour |
Not Supported |
| Attendees |
Supported |
| Resources |
Supported |
| Notification |
Supported |
| Future Events |
No limit |
| All Day Event |
Supported |
| Reminder |
Supported |
| Categories |
Supported |
| Location |
Supported |
| Other Calendars
|
Supported |
| Attendees status
|
Supported |
| Group Calendars
|
Not Supported |
| Birthday Calendars
|
Supported |
| United States
Holiday |
Supported |
| If you are
migrating the calendar from one mailbox to
another tenant mailboxes. |
It will show under the
Calendar item hierarchy under the main
Calendar folder of the destination tenant
account. |
| If you are
migrating the calendar from one mailbox to
another tenant Public folder. |
The Meeting and
Event calendar can’t be
migrated into the
Public folder.
|
Shortcomings and Limitations
| Limitation |
Reason |
| All folders present
even if they are
outside the date filter’s range |
The application is
designed for
pre-processing the folders first and then
the files. |
| User Categories
aren’t automatically
migrated. |
Implemented |
Known Issues
| Issue |
Reason |
| Requests Timed Out
in Logs |
Slow Internet connection
|
| Calendar migration
into File format &
other email clients. |
Calendar migrated in the
form of ics into
file format & Client. |
Conclusion
Before you use the SysInfo Office 365 Backup Tool, it's important to understand its support for emails, contacts, and calendars. By ensuring compatibility and meeting the necessary conditions, you can confidently protect all your essential Office 365 data. Hope this write-up helps in informed and smart conversion/migration.
