My Outlook Working Offline Issue: How to Fix it?

What Causes Outlook Working Offline Problems?

One or more reasons cause Outlook Mail working offline issue. Some of them are mentioned here:

• Problems with the Microsoft Exchange Mail Server cause disconnection.
• Unstable internet connection and difficulties in account configuration.
• Corrupted or damaged Outlook files or Outlook profiles prevent connection.
• Faulty or outdated extensions and faulty add-ins also interrupt Outlook.
• Incorrect account settings or malware and virus attacks are other factors.

How to Resolve Outlook Working Offline Issue?

There are numerous solutions available to reset Outlook from offline mode to online. Here, we have listed reliable manual solutions and a professional tool to easily fix the Outlook Not Responding issue. The detailed procedure is discussed below.

Method 1: Manually Solve Work Offline Outlook Not Working

Follow these basic ways to manage the Outlook disconnected issue:

Reset Outlook Work Offline Mode

1. To begin, open Outlook and move to the Send/Receive tab.
2. Click Work Offline and check the status bar.
   
3. If it displays working offline, keep clicking until your mailbox is connected to the Exchange or mail server.

Note: Ensure your internet connection is stable while you execute it.

Install Pending Updates

1. Go to the File tab at the top in MS Outlook.
2. Then, click Office Account -> Update Options -> Update Now.
   
3. If any update is found, hit Update and then, close and restart Outlook.

Outlook in Safe Mode

1. Press Win + R and input Outlook.exe/safe.
2. Then, click OK to start MS Outlook in safe mode.
   

Method 2: Outlook Stuck in Offline Mode: Create A New Profile

1. Start Outlook and from the File tab click Account Settings.
2. Further, select Manage Profiles >> Show Profiles >> Add.
3. Next, provide a new profile name and hit OK.
   
4. Afterward, again hit File and go to Account Settings >> Change Profile.
   

It will close the Outlook. Now, restart it and select the newly created profile for Outlook.

Method 3: Setup Exchange Server Account to Fix Outlook Working Offline Issue

1. Launch MS Outlook and from the File tab, click Account Settings.
2. Subsequently, click Account Settings and select your Exchange account under the Email tab.
3. Furthermore, click Change and choose More settings.
   
4. Pick the Manually control connection state option and tap Connect with the network.
5. Click OK and press Next. At last, hit the Finish button.

Method 4: Recreate OST to Resolve Outlook Stuck in Offline Mode

If the above methods didn’t work maybe there’s an issue with your Outlook Data File (.ost). Follow these steps:

1. Choose Account Settings from the File tab in Outlook.
2. Further, again click Account Settings and move to Data Files.
3. Next, select your OST file and click Open File Location.
   
4. Copy the OST file and save it at a different location.
5. At last, delete the old file and restart Outlook.

Note: These manual methods may help you resolve the Outlook working offline problem. However, if it is due to the corrupted PST files, then what needs to be done? Well, here’s a solution for that too. In such a scenario, using the expert-recommended solution is an optimum choice.

Dedicated Tool to Fix Outlook Working Offline Issue

If your Outlook Data File (.pst) is corrupted or damaged and preventing you from connecting with the server. Then, opt for the SysInfo PST File Recovery Tool.

This versatile software helps you quickly recover the corrupted PSTs and resolve your work offline Outlook not working issue. This tool permits to Download Scanpst.exe. Along with that, it allows you to save recovered files in multiple file formats. Moreover, the tool has no file size limitations. Additionally, some of its exclusive and unique features are as follows:

• Allows to repair corrupted PST files with three different recovery modes.
• Wide compatibility with all MS Outlook and Windows system versions.
• Options to handle errors and other filters for resultant files.

Steps to Manage Outlook Working Offline Issue Due to Corrupt PST

1. Run the tool on your desktop as an administrator and click Open.
2. Press the (…) icon to add the corrupt PST file to the software. Hit Open.
3. Further, choose the recovery mode: Standard/Advanced/Deep, and tap OK.
   
4. Expand the tree hierarchy to preview and select the folders. Click Save.
   
5. Later, click the Browse (…) icon to select a location to save. Tap OK.
6. Subsequently, select the file format (PST, MBOX, EML, DBX) to save to.
7. At last, apply filters and click OK to end the procedure.
   

Conclusion

This blog specified all the major causes for the occurrence of Outlook working offline issues. Furthermore, we discussed some appropriate manual solutions and a professional tool. The manual solution will help you restart Outlook in online mode. However, if the PST file is corrupted, choose an automated tool and repair it to continue your work without hassle.

Frequently Asked Questions

About The Author:

Simran Bhatia

Simran Bhatia is a technical content writer engaged in writing clear, concise, and SEO-optimized content. With a background in computer science and a passion for writing, I thrive to deliver complex technical content in simple layman terms.