[Fixed] Error 0x800ccc1a in Outlook 2021, 2019, 2016, 2013

Indicators of Outlook Error 0x800ccc1a

Many Microsoft Outlook users have encountered error 0x800ccc1a when trying to send or receive emails. This error code can show up in various parts of the system.

Despite its brief name, identifying and resolving the root cause of Outlook sending error 0x800ccc1a can be challenging for users who lack technical expertise. If you’ve received this message on your computer, it indicates a problem with your system. Some symptoms of this error are:

• Your Windows may crash because of this error.
• The system can freeze for several seconds.
• Your PC might frequently crash when using the same program.
• You consistently encounter an Outlook error message in a dialog box when you open the application.
• Windows may become slow to respond to keyboard and mouse inputs, or overall system performance might be sluggish.

Reasons for 0x800ccc1a Outlook Error

As Outlook operates with two servers for sending and receiving emails, an error can happen if the client application fails to establish a connection with one of these servers. This situation can cause an error message that reads:

“An unknown error has occurred. Your server doesn’t support the specified encryption type. Please save any ongoing work and restart your computer.”

Several factors can lead to the 0x800ccc1a error. However, some of the common causes are:

1. Encryption Type: Sometimes, the chosen encryption type, typically SSL, can be the source of the issue.
2. Corrupted Outlook Profile: If your Microsoft Outlook profile becomes corrupted or damaged, it can also be responsible for the problem.
3. Incorrect Port Number: When the connection configuration for IMAP, SMTP, or POP3 contains incorrect settings, a 0x800ccc1a error message can appear. Often, this occurs when users input the wrong port number for either the outgoing server (SMTP) or the incoming server (POP).
4. Anti-Virus Software: If your computer has antivirus software installed that includes an email scanning feature, it can also cause the error 0x800ccc1a.

Note: If you’re using an Outlook version released before Office 2016, it’s important to update to the latest version. Older Microsoft Outlook versions may not receive critical security updates, making them more vulnerable to issues.

Methods to Resolve Error 0x800ccc0e in Outlook

In this section, we will explore four proven methods for resolving error 0x800ccc0e. It’s important to select the method based on the extent of damage to your PST file. If your PST files are severely corrupted, you should proceed directly to the last method.

Method 1: Adjust SSL Encryption Settings and Modify SMTP and POP Port Numbers

The initial method involves adjusting the SSL configuration for Outlook versions 2010 and above, as well as for Outlook 2007. To resolve the issue, follow these steps:

For Outlook 2010, 2013, and 2016, 2019 and 2021:

1. Launch Microsoft Outlook.
2. Click on File and select Info.
3. Navigate to Account Settings.
4. In the email account popup window, go to the Advanced tab and uncheck this server needs an encrypted connection (SSL) for the incoming server.
5. Click OK and then Next.
6. Finally, click Finish>Close, and restart Microsoft Outlook.

For Outlook 2007:

1. Open the Microsoft Outlook application.
2. Go to Tools and access Account Settings.
3. Select an email account and click Change in the pop-up window.
4. Click on More Settings.
5. In the Internet Email Settings window, go to the Advanced tab and uncheck this server needs an encrypted connection for the incoming server.
6. Click OK>Next>Finish.
7. Click Close and restart Microsoft Outlook.

Method 2: Resolve Outlook Error 0x800ccc1a using Outlook Inbox Repair

The second approach for resolving error 0x800ccc1a involves utilizing the Inbox Repair Tool or Scanpst.exe. This tool helps address minor issues in OST and PST files. The steps to use Scanpst.exe for error 0x800ccc1a are as follows:

1. Open File Explorer and navigate to the \Program Files\Microsoft Office\Office 12 folder.
2. Locate and click on scanpst.exe, then select the damaged .pst file.
3. Click on Start to initiate the repair process. If you encounter any error messages during this process, also click on Repair.
4. Once the error has been successfully corrected, you will receive a repair complete message.

Method 3: Utilize Windows System File Checker

The steps to run and resolve error 0x800ccc1a in Outlook using Windows System file checker are:

1. Begin by clicking the Start button, then type Command into the search box.
2. Next, press CTRL + SHIFT and simultaneously click Enter.
3. Confirm by clicking Yes on the displayed dialog box.
4. A black window with a blinking cursor will appear.
5. Type sfc /scannow and press Enter.
6. Allow the System File Checker to scan for and attempt to repair any errors.
7. Finally, restart Microsoft Outlook.

Method 4: Use a Professional Tool to Recover PST files

If the above methods fail to resolve the error 0x800ccc1a then use Sysinfo PST Repair Tool to resolve the error. This specialized tool is designed with the specific purpose of recovering highly damaged PST files while preserving all their data intact. It also allows to resolve Outlook Stuck on Loading Profile error easily. You have the option to download the free version of the Outlook PST repair tool to assess its functionality and performance. Also, it can easily solve Outlook automatically deleting emails issue.

The steps to fix error 0x800ccc1a using PST Recovery Tool are:

1. Install and Run the PST Recovery Tool as an administrator.
2. Click on the Open button and add the damaged PST files. Simultaneously, select the Recovery Mode.
3. Click on the OK button to proceed further.
4. After the scanning is completed, select the PST files from the tree-structure format.
5. Finally, click on the Save button to save the recovered PST files to your desired destination path.

Conclusion

As we conclude this blog, let’s take a moment to review what we’ve gathered from this informative guide. Throughout this step-by-step tutorial, we’ve explored the symptoms associated with error 0x800ccc1a. We delved into the underlying causes of this error and presented four proven methods to resolve it without complications. However, if you’re dealing with severe PST file corruption, don’t hesitate to make use of the Sysinfo PST Recovery Tool for a reliable solution.

About The Author:

Simran Bhatia

Simran Bhatia is a technical content writer engaged in writing clear, concise, and SEO-optimized content. With a background in computer science and a passion for writing, I thrive to deliver complex technical content in simple layman terms.