-
Written By
Suman Rawat -
Approved By
Sonika Rawat -
Updated on
November 11th, 2025 -
Read Time
6 minutes
When Shaw Communications merged its email service into Telus, users unexpectedly faced the inquiry, “How do I safely transfer Shaw email to Telus for legacy accounts without losing any of the data?” The transition was often not as simple as one would believe, and users who had relied on Shaw Webmail for many years now had to think systematically. In this guide, find out free solutions and information about the IMAP Backup Tool, so you can ensure to maintain integrity of your mailbox.
As mentioned, when Telus took over Shaw’s email platform, all existing users were required to migrate to the Telus.net environment with their Shaw email accounts. Users who did not follow through with migration risked losing older messages or having part of their mailbox data span two servers.
Thus, besides this, there are many other reasons users prefer to make the switch. These are:
For a better understanding of how Telus webmail is better than Shaw, take a look at the distinction table below:
| Shaw Webmail | Telus Webmail |
| @shaw.ca is based on ISP and is a legacy account. | @telus.net is powered by the Google service, as in Gmail. |
| Limited storage with basic sync for calendar and contacts. | 15 GB default shared storage with full Google Workspace integration. |
| Standard IMAP/POP3 encryption. | Advanced protection and 2FA (IMAP). |
Below are the two most probable methods that you can prefer for the transfer of your Shaw emails without any hassle.
The manual migration can be performed by the use of a mediator email client (say, Thunderbird or Outlook). You can transfer the messages directly and perform the immediate conversion. Follow these steps:
Shortcomings:
Since Telus belongs to Google, you can log in to Gmail with Telus credentials and use the Accounts and Import tab for the transfer. The steps are as follows:
Loopholes:
In case you want to perform reliable, time-efficient transfers without hampering the data structure or integrity. Then, use the SysInfo IMAP Backup Tool for effortless bulk migrations in minimal time. It also has a self-explanatory interface that requires no technical skills and is feasible across all Windows and Mac platforms. Moreover, this versatile software supports interactive filters for customization before migration.
Quickly Transfer Shaw Email to Telus Account
Note: This software has a Demo Version, which is a complete bonus for transferring 50 emails per folder at no cost, and you can even check log reports after completion.
Real World Example
A small CPA firm in Vancouver had five active Shaw accounts, with all their email totaling well over 50 GB of email data. Unfortunately, during the manual transfer, there were all sorts of problems with IMAP timeouts, corrupted email attachments, and they quit midway. However, using the IMAP Email Backup Tool, the firm completed the transfer to Telus within a few hours with no data loss at all, and validated the mapping of folders in all accounts.
The ability to transfer Shaw email to Telus is more than just a new place to access an email account. It’s a migration to a safe and secure cloud ecosystem. While a manual method with IMAP likely can work for small mailboxes, Import from Google may be sufficient. But for business and other power users, relying on automated software is essential for the accuracy, speed, and safety of your data.
Also Read: Backup Asia.com Emails to Computer
Ans- Only for a short period, when Telus is planning to migrate your email, Shaw Webmail access will be locked or eventually turned off.
Ans- You can still transfer emails from Shaw Mail to Telus manually by reconfiguring. Or, best use the IMAP Mail Backup Tool for a hassle-free migration without interruption or restrictions.
About The Author:
Suman Rawat is a technical content writer and expert in the fields of email migration, data recovery, and email backup. Her passion for helping people has led her to resolve many user queries related to data conversion and cloud backup.
Related Post