4 Ways to Restore Deleted Exchange Server Mailbox in 2019/2016

  •   Written By
  • Published on
    October 29th, 2013
  • Updated on
    March 27, 2023
  • Read Time
    7 minutes
5/5 - (7 votes)
Summary:-When you send an email from your Outlook account to another email address then it goes through an exchange server that stores the information. Sometimes an individual has to access that information on the exchange server but he is unable to do so. On the other hand, the mailbox items on the exchange server get deleted mistakenly and you have to suffer for the loss. But, there are certain techniques that will help you to recover and restore deleted exchange server mailbox items. Either you can follow the manual ways to fix the issue or you can try a professional shortcut known as Exchange Database Recovery Tool. So, if you want to know more about the recovery process, you can explore them below.

Manual Methods to Recover Deleted Mailbox in Exchange 2019 and 2016

You can see the manual methods to restore deleted Mailbox from Exchange Server 2019 using Exchange admin center (EAC) or Exchange Management Shell (EMS). Moreover, it contains an alternate third-party solution that is capable enough to recover Exchange Mailbox items from EDB files instantly. Follow the steps carefully and correctly:

Method 1:- Connect the Deleted Mailbox with a User Account Using EAC

  1. Open Exchange Admin Center and go to the “recipients”>mailboxes.
  2. Click the More (…) option and select the “Connect a mailbox” option.
  3. Select a deleted mailbox from the list of disconnected mailboxes.
  4. Click “Connect”; click “Yes.”
  5. Here, you will receive a list of user accounts (not mail-enabled). Click on the user account you want to connect to the selected deleted mailbox.
  6. Finally, click on the OK button.

Once you complete the above steps, you’re able to restore deleted Exchange Mailbox to the selected user account, so the deleted mailbox is available to the user again.

Method 2:- Using EMS Connect a Deleted Mailbox to a User Account

You can extend the retention period by using the Exchange Management Shell (EMS). If you have done this procedure, you can recover deleted items within this duration. When using EMS, you need to define the type of mailbox (shared, linked, room, or equipment). The general syntax is:

Method 3:- Reconnect a Deleted Mailbox

Before initiating the process, the user must know an important thing: only one user can connect to the Exchange Mailbox because GUIDs (Global Unique Identifiers) must be unique in the entire forest.

Follow the Procedure Step By Step:

  1. Search the “mailbox store” in the Exchange Server Manager that unites all disconnected mailboxes.
  2. Now, under the Mailbox Store, look for the “Mailboxes” and click on it to locate all disconnected or deleted mailboxes.
  3. Next, find a “mailbox“ and “verify“ that it is not marked “disconnected.”
  4. Do right-click on the “Mailboxes“ and select “Cleanup Agent”. “ Next, select the disconnected mailboxes you want to recover and click on “Reconnect. “
  5. After this, select the user account to which the mailbox is connected and click “OK. “

If the user is not satisfied with the manual procedure and cannot restore deleted exchange mailbox 2019 items, then they can also use the below technical method.

Method 4: Use PowerShell commands

  1. Open the Exchange Management Shell (EMS) and find out the mailbox server on which the database of the current mailbox resides.
  2. Generate a temporary user with a mailbox located in the same database and give it an appropriate name (e.g: add the word “Recover” to the name).
  3. Run the following PowerShell cmdlet (command-let) to activate a recovery database on the mailbox sever found in step 1. Include switches for database and log files to define paths for these files in the recovery database: New-MailboxDatabase -Recovery -Name RDB -Server mailboxServerName -EdbFilePath fullPath -LogFolderPath fullPath
  4. In the DPM console, click on the ‘Recovery’ option and then on the ‘Browse’ tab. From the list in the left-hand side panel, select the Exchange server name where the database replica resides. The Data Protection Manager (DPM) is able to recover the mailbox from a standby database copy.
  5. Choose the recovery date and time from the calendar in the display.
  6. Locate the mailbox in the Recoverable Item area. Right-click on it and select ‘Recover’.
  7. Choose the option to ‘Recover to an Exchange Server database’ and type in the server name and recovery database name prepared for the purpose.
  8. Click the remaining ‘Next’ buttons to start the process.
  9. Once the process completes, run the following PowerShell cmdlet to migrate the recovered content to the recovery mailbox in a folder named “Recovery”: Restore-Mailbox -Identity ‘userName (Recovered)’ -RecoveryDatabase RDB -RecoveryMailbox ‘userName’ -TargetFolder Recovery
  10. Extract the contents of the recovery mailbox to a PST folder using the following cmdlet:New-MailboxExportRequest -Mailbox userNameRecovered -FilePath <Error! Hyperlink reference not valid.>Note: You must note here that you’ll need to pre-create the target folder that will store the PST file and grant it full access to the Exchange Trusted Subsystem group.
  11. Hand over the pst file to the user and delete the Active Directory account and mailbox of the temporary user (with the word “Recovered” in the name).
  12. Remove the recovery database created for this task as follows: Remove-MailboxDatabase -Identity RDB

After following the above steps, you can easily recover and restore deleted exchange server mailbox in exchange 2016.

Automated Method To Recover Deleted Exchange Mailbox 2019

SysInfo EDB to PST Converter is a full-featured utility that helps users to restore deleted Exchange mailbox items from the EDB file within a few simple steps. The software recovers deleted or corrupt data from the Exchange EDB files and allows them to restore them into Outlook PST, MSG, PDF, MSG Unicode, EML, MBOX, TXT, RTF, and HTML formats. Here we will describe a tool’s working process step by step.

Step By Step Guide to Restore Deleted Exchange Mailbox Items

  1. After downloading, launch the EDB to PST Converter on your system.Restore Deleted Exchange Mailbox
  2. Click on the browse button to select the “EDB Files”.
  3. Select the exchange version and the recovery mode from the list.
  4. The software shows you another wizard where the scanning process is running. Click the Ok button.Restore Deleted Exchange Mailbox
  5. Select the folders, subfolders, and files you want to restore and click the Save button.
  6. You can choose the date range filter to go for the selected emails. Click “Next” to continue.
  7. Choose the option Save As PST from the list.Restore Deleted Exchange Mailbox
  8. You can split a large-sized PST into smaller parts. Check the “Split PST” option.
  9. Once the process completes, click on the “OK” button.Restore Deleted Exchange Mailbox
  10. Now the recovery process of the deleted mailbox in Exchange completes successfully and the EDB File is Converted to PST.


You can try all the ways to achieve recovery of lost exchange mailbox files and it depends on which method suits you. We have described both the manual methods and expert method SysInfo Exchange Recovery Software to restore deleted Exchange mailboxes in 2019, 2016, 2013, 2010, and 2007. We would suggest using the professional method because, all in one tool, users can preview the whole process before recovering, and there is no fear of data loss.

Frequently Asked Questions

Q. Can I recover all data from the EDB file when it is corrupted or permanently deleted?

Ans – Yes, the Exchange Recovery Software recovers the maximum possible data from the corrupt Exchange server and restores them in an accessible form.

Q. Will the Automated Software work if I have deleted the Exchange Mailbox of 70 GBs?

Ans – Yes, with the help of EDB to PST Converter, you can recover all the data from the Exchange Server restore them to their original form.

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