Outlook Stuck on Loading Profile – Issue Fixed Manuallly

Reasons Causing Outlook Stuck at Loading Profile

To fix your Outlook Profile not Loading, knowing the cause of the error is important. Some common reasons are listed below:

• Your Outlook Profile has been corrupted.
• Outlook data files, OST, or PST have been corrupted.
• Unstable power or internet connection.
• Due to incompatible Add-in features on Outlook.
• Conflict with the antivirus program.

Now, that you know the reason for the Outlook Profile being stuck, it should be easier to choose the right methods to fix the issue.

Effective Methods to Fix Outlook Stuck On Loading Profile

When the exact reason for the error is not known you have to try multiple methods to fix the error. Here, we present you with distinct methods that can help to fix the error. Each method is provided with the executable steps. After performing the method start Outlook again to check if the method has worked and eliminated the error.

Method 1: Restart Outlook Using Task Manager

When the screen freezes don’t restart the whole system. You can use Task Manager to Restart the application. You can use the same task manager to address the issue of Outlook stuck at loading profile by following the steps given below:

• Press Ctrl+Alt+Delete on your system and choose to open the Task Manager by choosing it from the list. (Or, directly press Ctrl+Shift+Esc)
• Under the Processes tab click and find Microsft Outlook tasks that are already running and click on it.
• Click on End Task.

Further, start the application again to check if the error has been fixed.

Method 2:  Run Outlook as an Administrator

There is a chance that your Outlook profile won’t load because it doesn’t have permission to access your profile. You can run Outlook as an administrator to resolve the issue. The simple steps are given below:

• Click on the Search box on the taskbar of Windows.
• Type in Microsoft Outlook and on the list Microsoft Outlook App will appear.
• Click on it, and from the right side panel click on Run As Administrator.

After performing the steps, check if the error persists. If Yes, switch to another solution.

Method 3: Disable the Add-Ins of Outlook

Add-ons are added to Outlook to automate the tasks. Being separate programs, they do cause problems in the smooth operation of Outlook. If you are wondering why is Outlook not loading, Outlook add-ins could also be the reason. The following steps will disable the add-ins:

• Firstly, make sure the Outlook is closed.
• Press the Windows +R keys simultaneously to open the Run dialog Box.
• Enter, ‘Outlook.exe/safe’ and then click OK.
• Select the Profile Name as Outlook and then click OK.
• Select File and then Options.
• Tap on Add-ins and then on Go.
• From the list of Add-ins, choose the ones you want to disable and click OK.
• Lastly, close the Outlook and restart the application. 

Method 4: Reset the Navigation Panel of Outlook

The Navigation Panel is the leftmost pane in Outlook which has icons for Mail, People, Calendar, etc.  Resetting the panel will remove all the customizations to the navigation panel and can fix the issue of the Microsoft Outlook profile not loading. You can follow the steps below to reset, but before starting, ensure that Outlook is not open.

• Use Windows+R Keys to Open the Run Dialog Box.
• Type in ‘Outlook.exe/reset/navpane’.
• Click OK.

The navigation panel in Outlook will now revert back to its default state.

Method 5: Disable the Compatibility Mode

The compatibility mode of Outlook allows the newer version of the application to run on the older version of the Operating system. When Microsoft Outlook stuck on loading profiles sometimes it can be because the application is running in compatibility mode. You can disable the compatibility by following these steps:

• Right-click on the Microsoft Outlook application and click on Properties.
• Then, under the Compatibility Tab, check on the option ‘Run this program in compatibility mode for:’
• Lastly, click on OK.

Method 6: Disable Hardware Graphics Acceleration Option

Checking for hardware issues is also a good option. Disabling the hardware acceleration can speed up the system. You can follow these simple steps:

• Go the the File menu and tap on Options.
• Click on Advanced Options.
• Check on Disable hardware graphics acceleration.
• Click on OK and then restart the Outlook.

Method 7: Create a New Outlook Profile

One of the most common remedies, when an Outlook profile won’t load, is to create a New Profile altogether. The process is quite simple and the steps to be followed are:

• Access the Control panel then click on Mail (Microsoft Outlook).
• Under the option with descriptions, click on Show Profiles.
• After clicking on Add to Create a Profile, follow the simple prompts appearing.
• Select the option Prompt for a profile to be Used and hit the Apply button below it.

Restart the Outlook application and check if the issue persists.

Method 8: Repair the Corrupt PST File Using SCANPST.EXE

Sometimes when Microsoft Outlook stuck on loading profile, the reason is a corrupt PST File. Scanpst.exe is the inbox repair tool that comes automatically when Microsoft Outlook is installed. If the corruption is not much then scanpst.exe can easily repair corrupt PST Files. The steps to follow for repairing the PST files using scanpst.exe are given below:

1. Click on the Microsft Outlook icon and after a right-click, click on Properties.
2. In the Shortcut tab, click on Open the containing Folder.
3. Search for SCANPST.EXE and open it.
4. Now, you can add corrupt PST Files by clicking on Browse.
5. Click on Start and the scanning will start.
6. After the tool finishes scanning and repair, click on OK.

This method using the SCANPST.EXE will not work if the PST Files are in bulk or they are encrypted. In that case, using a professional tool comes to your rescue.

Method 9: Use Expert Method to Repair the corrupt PST File

If you have already tried of the above methods and you are not able to fix the Microsoft Outlook stuck on loading profile. Then, the issue is probably with the PST File. SysInfo PST Recovery Tool is the best solution to repair corrupt PST Files. This software helps to fix error 0x800ccc1a in Outlook. It can restore emails, files, contacts, notes, etc. that are in PST Format. Moreover, the tool can handle large PST Files too. The step-by-step procedure is given below:

1. Download and Run the SysInfo PST File Recovery Tool.
2. Select the Open button and use the Browse button to add the corrupt PST Files.
3. Choose the Recovery Mode as per your requirement and press OK.
4. The scanning process will start, click on the folder to see the recovered email.
5. You can preview the recovered folders using the preview option.
6. Specify the location of the resultant recovered PST File.
7. You can also choose the file format if you wish to convert it into any other format.
8. Finally, a pop-up with the message Saving Process Completed will appear. Click OK and Exit. You will find your resultant file in the location you have specified.

This software also allows to recover Lost Attachments Edited from Outlook.

Conclusion

In this blog, we have discussed different ways how you can fix if your Microsoft Outlook stuck on loading profile. You can start from the first method. But if the profile is stuck due to the corrupt PST File then the best way to fix is by using the professional tool. The tool is efficient and saves a lot of time for the user.

About The Author:

Simran Bhatia

Simran Bhatia is a technical content writer engaged in writing clear, concise, and SEO-optimized content. With a background in computer science and a passion for writing, I thrive to deliver complex technical content in simple layman terms.