What to Do If Microsoft Outlook Error 0x800ccc1a Occur

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  • Published on
    October 29th, 2021
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Outlook is a safe email program that allows you to send and receive email messages, manage your calendar, store the names and numbers of your contacts, and track your tasks. However, sometimes an error 0x800ccc1a occurs due to many possible reasons. In this blog, we discuss some complete and appropriate solutions to fix the Outlook error 0x800ccc1a. If the error persists and does not allow you to use your Outlook application, try using the free Outlook PST Repair Tool to repair PST file. Once you have fixed it, add the file into Outlook and work with it.

win download

You may not send or receive emails in Outlook 2019, 2016, 2010, 2007 while encountering this error 0x800ccc1a. Account: ‘xxx‘, SMTP Server: ‘‘), Error Number: 0x800ccc1a. For a complete message, refer to the image below:

error 0x800ccc1a

Some Major Symptoms of Microsoft Outlook Error 0x800ccc1a

Many Microsoft Outlook users reported error 0x800ccc1a when they send or receive an email. If you have got this message on your computer, that means there is malfunctioning in the system. Below mentioned are common symptoms behind this error:

  1. An error occurs due to a Crash of a Window.
  2. Possibilities that the system freezes for several seconds.
  3. Suddenly crashes of PC while using the same program from time to time.
  4. An Outlook error may occur while you open the dialog box.
  5. Face error while the Windows takes too much time to respond to keyboard and mouse input or window running slow.

Why does Microsoft Outlook Error 0x800ccc1a Occur?

Here, we described the reasons behind the occurrence of error code 0x800CCC0F. This error gets generated because the mail client (Outlook) is unable to contact the MailEnable server. One of the common reasons is that the firewall is preventing connectivity between the client and the server.

  • Encryption Type:- If the encryption type is specified(typically SSL), one can face an issue.
  • Damaged Outlook Profile:- One of the reasons for the error is the corruption or damage of the Outlook Profile.
  • Incorrect Port Number:- If you connect with the wrong IMAP, SMTP, or POP3 connectivity, Microsoft Outlook Error 0x800ccc1a may pop-ups on your screen.
  • Anti-Virus:- If the installed antivirus on your system contains an email scanning feature, it may cause an error 0x800ccc1a.

How to Fix Microsoft Outlook Send Receive Error 0x800ccc1a?

These are the best and simple methods to fix Outlook Error 0x800ccc1a. Follow the steps of an appropriate solution correctly.

Method 1: Change Encryption Settings in Outlook

Check and change the configuration of the SMTP/POP setting in Outlook to exclude this error. Implement the below procedure for reconfiguring:

  • Launch MS Outlook.
  • In Outlook 2010 and Above: Click on File and then opt with the Account Settings option from the drop-down.
  • In Outlook 2002, Outlook 2003, and Outlook 2007: Click on Tools and then opt with the Account Settings button.
  • click on tool account setting
  • In the ‘Account Settings’ wizard, choose the email account and click on the Change to-do-so.
  • chosse email account
  • Next, at the “Change Accounts” wizard, tap on the More Settings button.
  • go to more setting
  • At the opening dialog box, go to the Advanced tab.
  • Here, you have to uncheck the ‘This server requires an encrypted connection (SSL)’ option.
  • If you want to keep your server connection encrypted, there is a requirement to change or verify the port numbers for the incoming (POP/IMAP) and outgoing (SMTP) servers.
  1. SMTP Number: 465
  2. POP Number: 995
pop number
  • Finally, click on the Next button and choose Finish.
  • Close the Outlook application and restart it and check if the issue is resolved or not.

Method 2: Repair Outlook PST File

Sometimes, the corruption or damage of the Outlook PST file may result in the Microsoft Outlook Error 0x800ccc1a send/receive an error. Opt with the Microsoft built-in Scanpst.exe tool and repair the corrupt PST with ease. Follow the steps below mentioned:

  • Go to the specific location as per your Outlook version:

In Outlook 2019: C:\Program Files (x86)\Microsoft Office\root\Office16
In Outlook 2016: C:\Program Files (x86)\Microsoft Office\root\Office16
In Outlook 2013: C:\Program Files (x86)\Microsoft Office\Office15
In Outlook 2010: C:\Program Files (x86)\Microsoft Office\Office14
In Outlook 2007: C:\Program Files (x86)\Microsoft Office\Office12

Tip:- If you can not find the Scanpst.exe, check the option Show hidden files and folders is enabled.

  • Firstly, double-click on the SCANPST software.
  • scanpst software
  • Here, you will find a dialog box on your screen.
  • Click on the Browser to select the corrupt or damaged PST file.
  • click on browse
  • After adding the required PST file, click on the Start button to initiate the scanning process of the chosen corrupted PST file.
  • click on start
  • If you find errors in the chosen Outlook PST, click on the Repair to fix those errors.
  • hit rpair
  • Once the repair process gets completed successfully, click OK.

Method 3: Repair MS Outlook to Fix Error

There is a possibility that Outlook gets corrupted or damaged during the installation procedure, and due to this, Outlook is not installed perfectly. Further, it may generate an Outlook error 0x800ccc1a discussed earlier. The only solution is to install MS Outlook again. The steps are as follows:

Outlook 2016

  1. Go to the Control panel and click on the Programs.
  2. Opt with the Programs and Features from the same.
  3. Find Microsoft Office 2016 in the list and click on it.
  4. Select the Change option and click on it.
  5. Here, you have to choose the Quick Repair or Repair option as per the need.

Outlook 2013

  1. Go to the Control panel and click on the Programs.
  2. Opt with the Programs and Features from the same.
  3. Select the Microsoft Office 2016 in the list and click on it.
  4. Click on the Change button.
  5. Choose the Quick Repair or Repair option as per the necessity.
  6. After the repair process gets finished, please try to sync again.

Outlook 2010

  1. Open the Control panel on your system.
  2. Select the Programs and Opt with the Programs and Features.
  3. Choose the Microsoft Office 2016 from the list and tap on it.
  4. Click the Change button.
  5. Select the Repair option and follow the prompts.
  6. After the repair process gets finished, please try to sync again.

Outlook 2007

  • First of all, Open MS Office 2007.
  • Go to the Help menu and click on Office Diagnostics.
  • Lastly, click on the Continue button, and then Start Diagnostics.

Outlook 2003

  • Open Control Panel(By performing the Start>>Settings>>Control Panel)
  • Here, choose Add or Remove Programs.
  • Go through with the Office/Outlook.
  • Click on the Change button.
  • Choose the Reinstall or Repair button, press Next.
  • At last, select Detect and Repair it.

Method 4: Use Professional Outlook Repair Tool

If the above mentioned does not fix the Microsoft Outlook Error 0x800ccc1a and the corruption of the PST file, use the SysInfo PST File Repair Tool and repair the damage to the PST file instantly. The tool is purpose-built to recover severely corrupted PST files while keeping all its data intact. You can download the free version of the Outlook PST repair tool to evaluate the working and performance of the software.

Steps to Repair PST file Using this Free Software For PST Recovery

  • Start the Software and click on the Open button to add the PST file.
  • Wait till the scanning process gets completed. Click OK.
  • Once the scanning gets finished, you can check and preview Outlook email folders.
  • Click on the Browse button and choose the location to save the recovered file. Moreover, select the file format in which you want to save the resultant file. Click OK to start the saving process.
  • Now, the saving process begins on your system.
  • Finally, the saving process gets completed. Click OK and close the app.


Through this blog, we learn the easy methods to fix Microsoft Outlook error 0x800ccc1a. All of the above solutions are appropriate. Still, if you can not solve the issue, use the third-party tool and troubleshoot the error.

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