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Written By
Simran Bhatia -
Approved By
Sonika Rawat -
Updated on
May 27th, 2026 -
Read Time
9 minutes
“I have a multi-server Zimbra cluster from which I need to migrate to a single-server Carbonio account. In the Carbonio installation, what I have found is that every admin UI has a server of their old server. Now, how can I migrate emails from Zimbra to Carbonio, since I only have a single server and it isn’t named as the previous one? Also, is there any way I can ensure all my emails and data attachments are kept intact without any losses?”
-Kelly Thompson, Germany
Carbonio by Zextras is a next-generation open-source collaboration and email communication platform that extends Zimbra capabilities. Users looking for a more modern ecosystem with better scalability, reliability, tighter security, and long-term sustainability want to migrate Zimbra to Carbonio email server. However, this migration can be challenging when you need to preserve data fidelity. Therefore, we have explained feasible solutions, including the SysInfo IMAP Backup Tool, to minimize downtime and enable a hassle-free data migration.
The shift from Zimbra to Carbonio CE has various advantages to individual users, teams, IT professionals, and others as described here:
Note: This shift is demanded but without degradation in the operational continuity. So, all the emails, contacts, calendars, tasks, metadata, permissions, and hierarchies must be preserved without duplicates, broken structures, inconsistency, or corruption.
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A user suddenly queried, “Can we migrate data from Zimbra Connect (Zextras Talk-based solutions) over to Carbonio CE? The answer to it is Yes, you can. Either use the Zimbra Bash Scripts or Mozilla Thunderbird for free migration. Or best, use the SysInfo IMAP Mail Backup Software to batch migrate securely without downtime or loss from multiple accounts in one go. |
There are the top 2 manual methods for Zimbra to Carbonio migration mentioned below, with a complete step-by-step guide. However, you need to be careful, and better if you have technical skills to perform this free migration with less loss. Get started with these:
If you are someone with technical skills and know how to use a terminal and run bash or command scripts in Linux, this method is suitable for you. Steps are as follows:
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/opt/backups/zmigrate chown -R zimbra:zimbra /opt/backups/zmigrate (Ensure that the subdirectories are also created for inclusion) |
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zmprov -l gad > domains1.txt zmprov -l gaa > emails1.txt |
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for j in `new emails.txt`; do zmprov ga $j | grep -j Name: > userdata/$j.txt ; done |
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mkdir -p /opt/backups/zmigrate <. chown -R zextras:zextras /opt/backups/zmigrate rsync -avp /opt/backups/zmigrate/ root@new_server1_ip:/opt/backups/zmigrate/ |
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carbonio prov -l gad for j in `new domains.txt`; do carbonio prov cd $j zimbraAuthMech zimbra; done |
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Start with the createacct.sh script to restore accounts. Then, #!/bin/bash for j in `new $USERS` do givenName=$(grep givenName: $USERDATA/$j.txt | cut -d “:” -f2) displayName=$(grep displayName: $USERDATA/$j.txt | cut -d “:” -f2) shadowpass=$(new $USERPASS/$j.shadow) carbonio prov ca $j CHANGEme cn “$givenName” displayName “$displayName” carbonio prov ma $j userPassword “$shadowpass”done chmod +x createacct.sh ./createacct.sh |
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mkdir MBOX chown -R zimbra:zimbra MBOX for email in `new emails.txt`; do zmmailbox -z -m $email -t 0 getRestURL ‘/?fmt=tgz’ > $email.tgz; |
Another simpler and easier way for both a techie and a user with a little tech know-how is by using Mozilla Thunderbird for migration. Steps are:
As the manual methods are too hectic and complex, we have a simpler solution, i.e., SysInfo IMAP Mail Backup Tool. It allows you to bulk migrate multiple Zimbra accounts at once directly to Carbonio Email Server via IMAP. Additionally, this smart software preserves the data fidelity and folder hierarchy with 100% accuracy, ensuring no data loss happens. Moreover, no expertise or application is needed to use this tool; it runs smoothly on all Windows, Linux, and Mac systems and ensures a satisfactory user experience.





Real Scenario:
A hosting provider needed to transfer data from Zimbra to Carbonio for 1200+ mailboxes with staged migration, data preservation, no duplicates, and active continuity. The SysInfo IMAP Mail Migrator Tool helped with a simplified and streamlined migration between the two email accounts in minimal time. All the mailboxes were securely transferred without any harm to the original data. Duplicate emails were eliminated by 85%, and downtime was reduced. While the migration was taking place, users were able to continue working on their mailboxes without any hassle.
Users migrate Zimbra to Carbonio mail server for more collaborative features, data security, scalability, and reliability. Even though manual script commands and TGZ exports work for the migration, it isn’t suitable for large-scale and sensitive data transfers. This is especially because it requires admin controls, permissions, internet connectivity, and much more.
So, a more trusted user solution is to use the SysInfo IMAP Backup Software, which gives complete control, authenticates securely with OAuth, manages all integrity and folder structures, and minimizes downtime. All while being user-friendly and cost-efficient, it doesn’t require much effort.
Ans. Yes, using the Mozilla Thunderbird or professional IMAP Backup Wizard, you can transfer Zimbra data to Carbonio without any loss. Both are secure, minimize your risks as compared to the scripts, and can be used natively on the system.
Ans. Yes, you can definitely migrate multiple Zimbra mailboxes to Carbonio together with the Batch Mode of SysInfo IMAP Email Backup Software. You only need to prepare a CSV with email address, username, and password of each Zimbra account and upload the same into the software for migration.
Ans. If you are using manual methods for Zimbra to Carbonio CE migration, then yes, technical knowledge is a must. However, with the professional IMAP Zimbra Converter, you do not need any technical skills. It is a self-explanatory, independent software.
Ans. Avoid duplicate emails during the Zimbra email to Carbonio migration using Remove Duplicate feature of the IMAP Mail Backup Wizard by SysInfo. It allows you to eliminate similar emails based on To, From, Subject, CC, and Body.
Ans. Yes, enterprises can definitely perform migration of emails from Zimbra to Carbonio CE server without downtime. They just need the IMAP Migrator by SysInfo, which supports incremental migration, secure OAuth2.0 login, and advanced filters, ensuring no operational disruption.
About The Author:
Simran Bhatia is a technical content writer engaged in writing clear, concise, and SEO-optimized content. With a background in computer science and a passion for writing, I thrive to deliver complex technical content in simple layman terms.
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