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Written By
Simran Bhatia -
Approved By
Sonika Rawat -
Updated on
December 10th, 2025 -
Read Time
6 minutes
Shared mailboxes are essential for team communications and projects that require centralized email management. As more and more organizations move towards the modern Office 365 environment, migrating shared mailboxes is becoming critical yet important. This guide provides an overview of the best ways to migrate Shared Mailbox to Office 365 for free or with a reliable Office 365 Backup Tool to support departments to continue operations with ease.
Traditional on-premises mailboxes limit the accessibility of the data that a user can access, and even face downtimes during upgrades. Moreover, a lack of smooth collaboration is very common. Thus, it becomes necessary to perform the Shared mailbox to Office 365 migration. Some more beneficial factors supporting this are:
User Concern:
“Our business Shared Mailbox is large, having around 45 GB of emails and important team communications within it. Now, we are switching to the Microsoft 365 ecosystem and need to urgently transfer Shared Mailbox to Office 365 without losses. Suggest the most feasible way that requires less effort and time, and migrate data securely.”
The migration from a Shared mailbox to Office 365 can be done in three different ways. It includes two manual solutions and a proficient software with more reliability and trust during conversion. These are explained in detail below; you can choose any one of them according to your preferences.
The two free ways are using the Exchange Admin Center by M365 and the PowerShell commands. Both method requires technical expertise and are not as straightforward to perform. These are briefed as follows.
To use EAC for data import into Office 365, you first need to save the shared mailbox as a regular user mailbox. The steps are:
Note: Monitor the progress in the Migration Dashboard, and once it completes, you can reconvert the mailbox back to Shared within Office 365.
If you want to skip the manual hassle like in the above process and are comfortable with understanding command prompts, then follow these steps:
|
Connect-ExchangeOnline -UserPrincipalName contact sharedmailboxID |
|
Set-Mailbox -Identity sharedID -Type Regular |
|
Get-Mailbox -Identity ID | Select Name, RecipientTypeDetail |
SysInfo Office 365 Backup Tool is an all-in-one, reliable solution to simplify the way you migrate data from one mailbox to another.



This tool is easy to use for everyone and works on all major platforms without trouble. Additionally, it ensures authentic migration to Office 365 and other email clients and file formats. Moreover, the tool preserves data fidelity, performs secure migration without losses, and provides numerous advanced features for convenience. Using it, you can even remove duplicate emails and maintain the folder structures.
Besides this, the software has a Demo Version that allows you to convert upto 50 emails per folder at zero cost. In case of any queries or custom migrations, you can even contact technical support 24*7.
Real World Success Snapshot
An IT support team managing around 120 GB of shared mailboxes with 15,000+ active threads needs to switch to Office 365. They required a fast, low-downtime migration, preserving the data structure and other attributes. Manual migration failed repeatedly due to PST size limits, and Outlook started to hang. Using the Office 365 Backup and Restore Tool, they executed batch migration, preserved permissions, and handled throttling, completing the process to convert Shared Mailbox to Office 365 in no time, accurately with a detailed migration log.
For better storage, reliability, and access to cloud functionalities and Microsoft services, it is needed to migrate Shared Mailbox to Office 365. This blog explained two manual methods that can be performed only if you have technical skills and time. Alternatively, it suggests an optimal Office 365 Backup Software for fast, secure, and authentic migrations with no loss and risk.
Ans. The manual method may take a few hours to a few days, depending on the mailbox size and internet speed. Whereas, with the excellent software, it is completed in minimal time.
Ans. Yes, you can migrate from Shared mailbox to Microsoft 365 ikn bulk using the Microsoft 365 Backup Tool. It has no mailbox size limitations and provides accurate results.
Ans. To avoid data loss, use a trusted and verified backup solution, like the SysInfo Microsoft 365 Backup Software.
Ans. The best tool to migrate mailboxes is using the Office 365 Migrator. It has all the features that a user requires, such as:
1. Batch Processing
2. Duplicate Removal and Date Filter
3. Maintains structure and keeps data intact
4. Demo Version
About The Author:
Simran Bhatia is a technical content writer engaged in writing clear, concise, and SEO-optimized content. With a background in computer science and a passion for writing, I thrive to deliver complex technical content in simple layman terms.
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