How to Fix Outlook Working Offline Issue in Outlook 2019?

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  • Published on
    September 2nd, 2020
  • Updated on
    February 18, 2021
  • Read Time
    4 minutes
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If you are one of them who are facing “Outlook working Offline issue”, then this is the right place for you. Here, we will consecutively define the ways regarding ‘Outlook working offline problem‘ effortlessly. When users try accessing Microsoft Outlook, they may face an error that can disable both incoming and outgoing messages. This can be frustrating, especially when users wish to forward or receive crucial information. 


Before moving on to the methods,  delete the Outlook account or uninstall the downloaded Outlook application. Prior to solving the issue,  the user must verify whether he/she has an active network connection or not. Furthermore, if Outlook is disconnected from the Exchange Server. Then, this may also cause an individual a problem in sending and receiving messages out front. Therefore, we will dictate step-by-step instructions to repair Outlook by showing working offline in a profound manner.

Now, we will focus on ways on how to resolve the offline issue using a manual approach.

DIY Methods to Disable Outlook Stuck in Offline Mode:

Follow the given- below steps can help an individual to fix ‘Outlook working offline issue’. Now, take a look at the below- given method to repair the issue.

Repair: Outlook Work Offline Greyed Out

The below-given methods will help you to resolve ‘Outlook is showing Working Offline’ inconsistency effortlessly. Follow the instructions properly to avoid further issues.

Step 1: Launch Microsoft Outlook

  1. First, redirect to the Start Menu. Tap the Start button on the left-hand side corner of the Window to access it.
  2. Secondly, you have to select Microsoft Office from the drop-down menu. 
  3. Thirdly, pick “All Programs” from the Start button and then one can observe the MS Office folder.
  4. Lastly, tap “Microsoft Outlook” within the folder. It will then open the Outlook application on your local PC.

Step 2: How do I turn off work Offline in Outlook 2010?

  1. First, hit the Send/Receive option from the menu in Outlook wizard.
  2. Secondly, you can turn off the Work Offline setting in Outlook. When MS Outlook detaches from the Exchange Server. Then, users can view that “Work Offline” with a red “X” mark appears on it. Tap this option to disable the Work Offline settings to fix ‘Outlook is showing working offline’ issue.
  3. Thirdly, after the users tap the button, the “X” mark will disappear. Then, verify that Work Offline is now being turned off.
  4. Remember that one can only encounter this icon on the Send/Receive tab if MS Outlook is offline.
  5. Lastly, ensure you have an active network bandwidth. Users can forward a sample mail to their email id or other recipients to confirm. Only if MS Outlook is currently active and begins working again.

In case, the manual method increases the corruption level in Outlook data file(.pst). Then, redirect to the best automated utility to repair PST files.

How to Turn off Outlook Stuck in Offline Mode issue Professionally?

Using the above manual approach itself can intrude the Outlook profile with some corruption in the Outlook profile. The working offline issue may generate due to the Outlook data file(.pst). Therefore, you must try using Outlook PST Recovery to avoid corruption using the dual-mode recovery feature. The feature fixes PST files according to the level of corruption.

Summing It Up:

Above, we have stated the ways regarding ‘Outlook working Offline issue’. It is often noticed that manual ways hardly give out the desired outcome. Solving an Outlook issue can be tricky, as the application is connected to the Exchange Server directly. A single mistake can highly corrupt the file or eventually result in data loss. Moreover, if the manual approach does put you in a frustrating state because of inconsistency issues in PST files. Then, you can try utilizing a professional approach to repair Outlook data files. 

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