How to Fix Not Receiving Emails on Outlook Problem

Summary:- Is your Microsoft application not supportive anymore? Are you not receiving emails on Outlook? If you are tired of waiting for your crucial Outlook emails. Or have to switch to another email client for business communications, then we have a perfect and reliable solution here. The blog specifies the reasons why you cannot receive mail in Outlook and effective solutions to fix it. Additionally, it explains a professional PST File Recovery Tool to handle the inaccessible Outlook PST files.

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Why Outlook Mail is Not Receiving Emails?

If your Outlook email not receiving emails, it is probably due to any of the below-mentioned causes.

  • Issues with internet connectivity or Outlook’s exchange server being down
  • Antivirus issues or Firewalls blocking the emails
  • Emails moved to spam or junk folder
  • Incorrect login credentials or wrong configuration
  • Email is not synced with MS Outlook
  • Malware or online threats have corrupted your Outlook data

Now, all you need to do is find the right fixes. Let’s get started to know the solutions.

How to Fix Not Receiving Emails on Outlook Problem?

The following section provides some best manual solutions and a professional tool to resolve the issue. Explore the complete procedures in detail to get access to your Outlook emails.

Manually Resolve Not Getting Mail in Outlook Issue

  1. Firstly, ensure that your internet connection is stable and Outlook services are running appropriately.
  2. Next, check your Junk/Spam folder in Outlook by:
    • Open the Junk Email section in Outlook.
    • Locate your emails and right-click to mark them as not junk.
  3. Further, check if your Inbox storage is full. Clear it out by:
    • Deleting emails from the Junk and Deleted Items folder
    • Reducing the size for Oversized OST/PST files
    • Archiving old emails
  4. Clear Outlook Cache files by:
    • In the Run window, input %localappdata%\Microsoft\Outlook and click OK.
    • The RoamCache folder opens. Delete irrelevant cache files and then, restart Outlook.
  5. Outlook Mail not Loading: Enable Automatic Inbox Refresh Option:
    • In Outlook, click the Send/Receive tab and expand the Send/Receive Groups option.
    • Afterward, click Define Send/Receive Groups.
    • In the open dialog box, check Schedule an automatic send/receive every _ minutes. Tap Close to save.

Other Manual Methods to Fix Not Receiving Emails on Outlook Problem

Check Microsoft Outlook server settings with these steps:

  • In Outlook, expand Account Settings under the File tab.
  • Then, choose Account Settings and select your email account. Press Repair.
  • In the repair window, pick Manual setup or additional server types.
  • Click Next and check your server settings. Ensure your username, ID, POP/IMAP and SMTP settings are correct.
  • Furthermore, press Next to continue, and lastly, click Finish.

Try other basic ways such as:

  1. Managing Rules and Alerts and resetting Inbox filters.
  2. Launching Outlook in Safe Mode and then Disabling Add-ins.
  3. Disabling Antivirus and Firewall and creating a New Outlook Profile.

Note: Even if these methods don’t help to solve not getting mail in Outlook issue. Then, the only way out is to check your Outlook data files. The files may be corrupted and therefore cannot be sent out or received either. So, in such a scenario, choosing an expert-recommended solution is best.

Automated Tool to Fix Not Receiving Emails on Outlook Issue Due to Corrupted Outlook PST Files

If none of the above manual methods worked, then probably your Outlook Data File (PST) is corrupted. But no worries, because it can be easily repaired with the SysInfo PST File Recovery Tool. This comprehensive utility is specifically designed to handle PST files that are damaged, corrupted, or inaccessible. You can easily increase Outlook mailbox size. In addition, its user-friendly interface and interactive GUI are suitable for all tech and non-tech users. Moreover, with this versatile software, you can easily recover multiple PST files at once without any size limitations. Furthermore, it has exclusive features like:

Steps to Fix Not Receiving Emails on Outlook Cause of Corrupted PSTs

  1. Install and Launch the PST File Recovery Tool on your PC.
  2. Click Open. Upload the PST file and select recovery mode. Hit OK.
  3. Further, preview the files/folders, select to retrieve, and click Save.
  4. Click (…) to add the location to save the recovered output file. Tap Ok.
  5. Subsequently, select the format and the additional filters to apply.
  6. At last, press OK to access your Outlook emails without corruption.

Conclusion

To sum up, firstly, identifying the root cause is the main step. It gives an idea of why you are not receiving emails on Outlook. Once the root cause is identified, just follow the right techniques and use the right tools to fix the issue easily. You can follow the manual ways stated above in the blog and to handle Outlook corruption, use a professional tool. It is the optimum choice to save you time and hassle.

Frequently Asked Questions

Q. What should I do if my Outlook is not receiving emails?

Ans- If your Outlook mail not loading, then follow the given steps:
1. Check Internet connection and Outlook server settings
2. Clear Cache Files and Enable the automatic mail refresh feature
3. Clear extra storage and reset filters for your mailbox
4. Create a new profile and disable add-ins, antivirus, and firewalls
Lastly, recover corrupted PST with the PST File Recovery Tool.

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About The Author:

Lovely specializes in technical writing for SysInfoTools Software and has over 2 year of experience writing blogs, and articles about databases & backup, email recovery, email migration & management solutions. Her passion is researching and developing content that helps Office users, professionals, administrators, enterprises, and novices solve multiple problems.

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