Solving Outlook Email Problems with Log Records – Quick Guide

Are you having problems with Outlook email? Sometimes, even if you restart your computer, Outlook email issues persist. If you’re feeling frustrated and have tried everything, this article can help you find a solution or figure out what’s causing the problem and the possible methods to solve Outlook email problems with Log records issue.

By turning on logging, you can check the log file. This log file is like a detailed list of messages that Outlook uses to do different things. These messages include both incoming and outgoing. Using this log file, you can discover the main problem and fix it.

How to Enable Logging in Outlook?

The instructions provided in this section are relevant for Outlook 2019, 2016, 2013, 2010, and also for Outlook Office 365. The process of enabling logging in Outlook is exceptionally simple. Here are the steps:

• Launch the Outlook application on your system.
• Proceed by clicking on the File menu, and then select Options.

• Inside the Outlook Options dialog box, go to the Advanced tab.

• In the Other section, place a checkmark in the box next to Enable troubleshooting logging.

• Confirm your selection by clicking on OK.
• Now, close Outlook, and subsequently, restart the application.

Upon reopening Outlook, you’ll encounter a notification informing you that logging has been enabled and cautioning that it might affect the program’s performance.

Diagnose Problems in Outlook Solving Outlook Email Problems with Log Records

Once you’ve enabled logging, it’s essential to replicate the issue so that you can review the log. After you’ve encountered the same error, follow these steps to disable logging from the Outlook Options dialog box, restart Outlook, and then locate the Outlook LOG file. To find the LOG file:

1. Press the Windows + R key simultaneously to open the Run dialog.
2. In the Run dialog box, type %temp% and press the Enter key.
3. Within the Temp folder, search for the LOG file. The file name will vary based on the specific problem and the type of email account you are dealing with.

• For POP and SMTP accounts: Open the OPMLog.log file if your account is connected to a POP server or if you’re experiencing issues with sending emails.
• For IMAP accounts: Access the Outlook Logging folder, then navigate to the folder named after your IMAP account. From there, open files like imap0.log, imap1.log, or another file in the sequence.
• For Hotmail accounts: If you’ve signed in with a Hotmail email account through Outlook, access the Outlook Logging folder, select Hotmail, and then look for files like http0.log, http1.log, or another file in the sequence.

After finding the LOG file you can open it using any text editor.

Fix a Corrupt PST File Using a Professional Approach

A corrupt Outlook PST file can also be the reason for email troubles in Outlook. The SysInfo PST File Recovery Tool is an exceptional tool for all problems related to PST files. It has the most advanced features and filters. It can easily recover the maximum data from a damaged PST file. Utilize its date range feature to recover selective PST files in a certain time period. It has an interactive user interface. Even a non-techie guy can recover PST files using this tool. The steps to recover Outlook PST files are:

• Launch the PST File Recovery Tool with administrative privileges.
• Click the Open icon and then select Browse to include the corrupted PST File.
• Next, pick the Recovery Mode and click OK to continue.
• Choose the files/folders in the tree-structure format.
• Click the Save icon to initiate the PST file-saving process.
• Lastly, select any optional features and specify the destination path. Click OK to finish the procedure.

Conclusion

We’ve reached the conclusion of a concise and enlightening article. In the beginning, we learned how to enable logging in Outlook. Subsequently, we explored error identification. Moreover, the Outlook LOG file provides a technical remedy, which can be quite complex. Therefore, it’s advisable to copy the keywords and search for solutions online. For repairing corrupt PST files, we explored a professional solution.