How to Resolve IMAP Error 0x800ccc0e in Microsoft Outlook?

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  • Published on
    August 26th, 2019
  • Updated on
    February 23, 2021
  • Read Time
    4 minutes
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It is known that Microsoft Outlook is the most widely used and most preferred email client servers among professionals. But, sometimes it also shows errors and warning messages like other email clients. One of the critical issues encountered by users like us is Outlook error code 0x800ccc0e. So, here in this article, I will be discussing how you can resolve IMAP error 0x800ccc0e in Outlook 2003, 2007, 2010, 2016, 2019. Also, we will be discussing the various reasons why this problem takes place and how one can resolve this issue. So without wasting time let’s get started.

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About Outlook Error Code 0x800ccc0e

0x800ccc0e is the most common error code which appears during the send/receive process. User can face this issue during email communication. Whenever this blunder takes place the outlook becomes unable to download folder inbox from the IMAP email server. There are various reasons that are responsible for this issue which we will discuss further.

Reasons Behind IMAP error 0X800CCC0E

There are multiple causes which initiate this error message. Some of the core reasons are mentioned below:

  • Sudden failure in the server connection
  • Improper email account settings
  • Suspicious emails in the inbox
  • Faulty add-ins in account
  • Improper firewall configuration
  • Damaged Outlook email profile
  • Wrong port number

Methods to fix Outlook error code 0x800ccc0e

To fix this error code, follow the below-mentioned methods.

#1 Check the Internet Connection

You always have to make sure that the system is connected to the internet. If there is improper internet connection then the email communication cannot take place.

#2 Move suspicious emails to trash

If your Outlook inbox is filled with the suspicious emails then you need to remove them or move them into the trash. These malicious emails can create issues like blocking of messages and can cause trouble for us.

#3 Check settings of Outlook account

You need to first check the settings of the Outlook account like the server settings, account settings, sync settings, manage profiles, etc. When all these settings are properly configured then there will be a great chance that the outlook error 0x800ccc0e will not take place.

#4 Check firewall configuration of your system

Many at times it is seen that the firewall tries to block the access of internet to outlook.exe so try to move the outlook.exe into allowed application list from the firewall block list.

#5 Disable the antivirus software

It might happen that sometimes antivirus software restricts the emails into your Outlook account. As they look at them as suspicious, so disable the add-on of email-security in your antivirus software. If the antivirus is still creating the issue then try to disable the antivirus.

#6 Launch Outlook in safe mode

By launching Outlook in safe mode a lot of errors can be resolved so just type outlook.exe/safe in the search bar and press enter.

#7 Repair personal folder file

To resolve the IMAP error code 0x800ccc0e, you can recreate or repair your corrupt Personal folder file which is PST file. Here, you can make use of the free PST repair tool which is scanpst.exe else you can use SysInfoTools PST Recovery Tool to repair it with great ease. This tool will successfully recover the PST file and will remove the error.

#8 Look for the SMTP settings

User can easily fix this issue by fixing the SMTP settings of Outlook email profile. You just need to follow the below steps:

  1. Firstly, launch Outlook.
  2. Then, from the tools menu click on the Account settings.
  3. After that, you need to select the email account from the list and click on the Change button.
  4. Click on the More Settings from the Change Email Settings window.
  5. Now, click on the Outgoing Server tab and check the My outgoing server (SMTP) requires authentication option.
  6. Click on the Advanced tab and change the Outgoing server (SMTP) port.

#9 Increase server timeout

To increase the server timeout follow the given below steps:

  1. You have to Open outlook.
  2. Then, go to File>Info>Account Settings>Account Settings
  3. Now, select the account from the list and click on the Change button.
  4. Next, click on the More Settings and then on the Advanced tab.
  5. After that, increase the server timeout until the error is fixed.


The blog is describing the best possible solutions to resolve IMAP error 0X800CCC0E in Outlook 2003, 2007, 2010, 2016, and 2019 . By following the above-mentioned methods you can easily fix this error code. Hope it helps you out.

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