How to Fix “Outlook PST Cannot Be Found” Error in Outlook

MS Outlook is a crucial mode of communication, especially across professional teams worldwide. Sometimes, when Outlook fails to locate its PST and reports the error, “Outlook PST Cannot Be Found”, everything becomes inconvenient. Emails are inaccessible, calendars disappear, and productivity decreases. This is why it is essential to have an immediate fix for this error, which is discussed thoroughly in this guide. You can explore several free solutions and the trusted SysInfo PST Recovery Tool for a smart and reliable fix with ease and no loss.

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A Deep Understanding of PST and Error

PST (Personal Storage Table) → Outlook’s Proprietary Format. 

Use: Storing emails, contacts, calendars, events, notes, tasks, and other entire mailbox data locally. 

What Does Outlook Do? It contains multiple PSTs from each user, and these grow substantially in size as the volume increases, requiring more space. 

What Error Does It Present When It Is Inaccessible?

Outlook Archive PST Cannot be Found – Error code 0x8004010F

The file you specified is not a valid Outlook data file.

This signifies that the Outlook data file cannot be accessed, or the operation has failed. 

What Happens With This Error?

The Outlook application starts losing access to all its stored mailbox data, such as: 

  • Contact information
  • Calendar entries and tasks 
  • Disrupted email-dependent workflows 
  • Inability to send/receive emails 
  • Slow and unresponsive Outlook
  • The archive folder is nonexistent in the navigation pane

What are the Root Causes of Outlook PST Cannot Be Found?

There are several typical factors due to which this error arises. We will learn about them along with their triggering reasons as follows:

Cause 

Why Factor

About 

Accidental or Intentional File Deletion

Manually
Cleanup Utilities
User Errors

MS Outlook PST file is deleted or removed from the original location

File Path Issue

PST post-migration

Reinstalling OS
Changes in configuration

File path of the PST is either incorrect, outdated, or broken

Relocating PST

Documents moved to OneDrive

The PST file is shifted to another location without any reference 

File/Profile Corruption

Abrupt shutdown or system/software crash
Exceeded 50 GB size limit
Registry or software installation issues
App/System update issues

PST file structure is damaged, or broken, and Outlook profile PST references have become corrupted 

Sync Issues

OneDrive documents folder backup

The PST stored in OneDrive faces conflicts and file locks

File Permission

Changed ownership after OS migration

The current user doesn’t have access to read/write PST

Anomalies with Registry

Failed system/Office updates
Installation/Uninstallation

Incomplete installations have resulted in corrupted or residual entries in the registry

If you are clear on the above factors, then proceed with the following solutions for the fix. 

How to Resolve Outlook PST Could Not Be Found?

You can follow the free troubleshooting methods provided below and the dependent solution for enterprises by using a smart recovery tool. After going through them, you can confirm which one is the most ideal for a quick and secure error fix. 

Manually Fix Outlook PST Cannot be Found 

You can follow these 4 different tricks to resolve the issue in different situations. We will go from basic to advanced solutions. These are:

#Reconnecting Outlook PST File 

It is essential to verify and check that the PST file path is correct. Follow these steps:

  1. Open File Explorer and in search, type *.pst. Click Enter
  2. If it shows a path, copy it to verify. Else, look at the following default locations:
  • For 2016 and newer→ C:\Users\%username%\Documents\Outlook Files\
  • Outlook 2013 and older → C:\Users\%username%\AppData\Local\Microsoft\Outlook\
  • Other → C:\Users\%username%\OneDrive\Documents\Outlook Files\
  1. Once checked, open Outlook and go to File. Tap Account Settings. 
  2. Again, press Account Settings and in the open dialog, move to Data Files. 
  3. Check the listed PST paths there, and if any are incorrect, then tap Add
  4. At last, navigate your PST to the correct PST location and save it. 

Tip: In case the PST file moves to OneDrive due to any automatic changes/backup settings. Then, copy your PST to a local folder and reconnect it to Outlook. 

#Running Inbox Repair Tool

If the Outlook data file cannot be found, then probably the PST file has been corrupted, and it is easily fixable with the built-in repair tool. Steps are:

  1. Initially, close Microsoft Outlook and locate SCANPST.exe on your OS. 
  2. You can find it in any of these locations:

Outlook 365/2021/2019/2016 (32 and 64-bit)

C:\Program Files (x86)\Microsoft Office\root\Office16\

C:\Program Files\Microsoft Office\root\Office16\

Outlook 2013 (32 and 64-bit)

C:\Program Files (x86)\Microsoft Office\Office15\

C:\Program Files\Microsoft Office\Office15\

Outlook 2010 (32-bit)

C:\Program Files (x86)\Microsoft Office\Office14\

Outlook 2007

C:\Program Files\Microsoft Office\Office12\

  1. Double-click to launch the tool and browse your problematic PST and upload it. 
  2. Press Start to scan the affected data file and look for any errors or inconsistencies. 
  3. Once found, click on “Create backup of the PST file before repairing.”
  4. Finally, press Repair to make the fix and later, start Outlook normally. 

#New Outlook Profile Creation

Sometimes, creating new profiles for your PSTs can help fix Outlook PST cannot be found issue by resolving profile-related configuration issues. You can try these steps:

  1. Close Outlook and from the Control Panel, click User Accounts.
  2. Then, choose Mail (Microsoft Outlook) and tap Show Profiles
  3. Afterward, press Add, enter a new name, click OK, and complete the instructions. 
  4. Later, choose “Always use this profile” and set it as the default one
  5. Tap OK, and in the end, restart the MS Outlook profile. 

Note: If you find that the Outlook PST was disconnected earlier, then do add it manually by:

File → Account Settings → Account Settings → Data Files → Add

#Trying Other Basic Fixes 

In case the above methods don’t work for you, maybe the problem was much simpler. So, you need some general solutions to try and fix the Outlook archive PST cannot be found. These are as follows:

A: Close All Running Processes and Programs 

  1. From the Taskbar, select Task Manager and right-click it. 
  2. Then, from More Options, choose Processes and check these communicators: Outlook, UCMAPI, and Lync. 
  3. Once you find them, end their tasks. To do so, click End from Processes. 
  4. Finally, close Task Manager and restart MS Outlook to verify if the error’s gone. 

B: Open Safe Mode 

  1. Start Outlook in safe mode with Outlook.exe/safe
  2. Then, from File Options, go to Add-ins and press Go in Manage. 
  3. Further, uncheck all selected add-ins and click OK. 
  4. Later, re-enable them one by one to leave the faulty ones behind. 

C: Restore Deleted Outlook PST

  1. Opt your Outlook PST files and right-click them. From the menu, press Restore Previous Versions.
  2. A Folder Properties tab appears. Ensure the Previous Version tab is allowed. 
  3. Double-click and locate your missing PSTs. Select and copy them and paste them into the original location

Loopholes of the Methods:

  • Technical proficiency is a need. 
  • You must have internet stability. 
  • Time-consuming and needs effort. 
  • Difficult to follow for multiple PSTs. 
  • Unsuitable for large-scale complexities. 
  • Cannot fix severe corruption/file issues. 

Strategically Fix “Outlook PST Cannot Be Found” Error

Manual methods failing with large, oversized, and severely corrupted PSTs? Professional SysInfo PST Recovery Tool is your go-to solution for an immediate fix and reliable data restoration in minimal time. It is designed to handle bulky volumes and exceed the general repair capabilities. The excellent tool demonstrates its effectiveness with its fast processing speed, offline recovery, quick repairs, and complete maintenance of data integrity and folder structure. Besides this, it even offers some unavoidable benefits to both technical and non-technical users and stakeholders.

Steps You Must Follow to Repair Outlook PST Could Not Be Found

  1. Launch the smart software and click the Open icon from the top bar.
    Launch the smart software and click the Open icon from the top bar
  2. Next, browse your PST file and pick a recovery mode. Also, select to handle alignments. 
    Next, browse your PST file and pick a recovery mode. Also, select to handle alignments
  3. Afterward, check file details and set other settings, and recover deleted records. Click OK
    Afterward, check file details and set other settings, and recover deleted records. Click OK
  4. After the file is scanned, preview your data, take a snapshot if needed, and then press Save. 
    After the file is scanned, preview your data, take a snapshot if needed, and then press Save
  5. Finally, finalize your destination path, format, other settings, and click OK to finish. 
    Finally, finalize your destination path, format, other settings, and click OK to finish

What Makes This Software A Top Choice?

Enterprises and large organizations seek softwares with the following key technical features for the repair:

  • Large Outlook data file handling and severe corruption recovery
  • Recovery of deleted items and saving data in PST or other suitable formats 
  • Recovery without Outlook dependency and speedy fix 
  • Demo Version Availability for evaluation and recovery 

All these are satisfied with the SysInfo PST File Repair Tool. Also, independent reviewers state it as, “Trusted, Scalable, and User-Friendly Utility to Fix Outlook PST and Resolve Outlook Data File Cannot Be Found Issue.”

It outperforms Microsoft SCANPST and ensures zero loss, read-only recovery with no overwrites and forensic precision, even for PSTs greater than 1 TB.

Ending Remarks

The Outlook PST cannot be found issue arises due to several underlying factors, from general misconfigured paths to severely corrupted files or profiles. But the right operational strategy ensures business-critical data is kept secure and that files are quickly updated and recovered with industry benchmarks without loss. 

Furthermore, it must be noted that proactive maintenance is still the most efficient strategy for prevention and recovery. It includes regular file backup, file size maintenance, freeing up Outlook PST storage, and proper application and system shutdowns.

Frequently Asked Questions

Q1. How to Fix Outlook Smart View PST Cannot Be Found?

Ans. This error usually occurs when the Smart View feature in Outlook attempts to access a disconnected or relocated PST. Steps are:
1. From the File in Outlook, click Account Settings → Account Settings → Data File
2. Then, find PSTs associated with disconnected status and press Add. 
3. Further, browse the location of the correct PST file. 
4. Finally, from View >> Change View >> Manage Views, disable Smart Views and reset it back to the default view. 

Q2. What steps can I take when my PST file cannot be found by the mail app?

Ans. If your PST file cannot be found by the mail app, then you can try:
1. Locate it in File Explorer or search at the default file locations
2. Check Outlook references and use SCANPST in case of inaccessibility
3. Create a new profile, or better yet, use automatic recovery tools 

Q3. Which software tools can help recover a lost PST file?

Ans. SysInfo PST Recovery Software can help recover lost PSTs in an instance, supporting large file handling, severe corruption recovery, and advanced algorithms for data handling with no loss. 

Q4. Where is the default location of PST files on a Windows computer?

Ans. The default location of PST on a Windows computer is at C:\Users\%username%\Documents\Outlook Files\. 

Q5. Can I fix Outlook archive PST cannot be found without Outlook reinstallation?

Ans. Yes, it is rarely necessary for the fix. Generally, the error is managed by:
Locating the archive PST >> reconnecting it >> running SCANPST.exe >> creating a new Outlook profile >> moving to OneDrive (if needed). Also, if the corruption is severe, the best is to use the Outlook PST File Repair Software by SysInfo for a complete fix. 

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About The Author:

Simran Bhatia is a technical content writer engaged in writing clear, concise, and SEO-optimized content. With a background in computer science and a passion for writing, I thrive to deliver complex technical content in simple layman terms.

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