SysInfo OneDrive Duplicate Remover User Manual

  Installation   Uninstallation

Introduction

Say goodbye to clutter and reclaim your OneDrive space with SysInfo OneDrive Duplicate Remover and Finder, your smart solution for a cleaner, faster, and more organized cloud. This powerful tool scans deep into your OneDrive, intelligently detects duplicate photos, documents, videos, and files, and lets you remove them safely in just a few clicks. Whether you’re managing a personal account or a business drive, SysInfo’s precision scanning and user-friendly interface make it effortless to keep your storage neat, efficient, and duplication-free, all while saving you valuable time and space.

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The Evolution of OneDrive SkyDrive to Cloud

Year Name/Event Description
August 2007 Initial Launch as SkyDrive Microsoft introduced SkyDrive as a cloud-based file hosting and synchronization service, allowing users to store and access files online.
2014 Rebranded as OneDrive After a trademark dispute with British Sky Broadcasting Group, Microsoft rebranded the service to “OneDrive,” marking a major refresh in design and capabilities.
2015 – Present Deep Integration & Expansion OneDrive became an integral part of the Microsoft ecosystem, seamlessly connecting with Windows, Microsoft 365, SharePoint, and mobile devices for personal and enterprise use.

How Duplicates Sneak In and Disrupt Your OneDrive

Duplicate files in OneDrive are a pervasive issue, primarily stemming from synchronization conflicts and user actions.

Common Causes of Duplicates

Cause Description Example of Duplicate File Name
Conflicting File Versions Occurs when the same file is edited on multiple devices or when sync delays cause OneDrive to preserve both copies to avoid data loss. Filename (!).docx or
Filename - LaptopName.docx
Syncing Errors or Delays Network interruptions or incomplete uploads prevent OneDrive from detecting existing files, resulting in duplicate copies of the files. Filename - Copy.pdf
Manual Uploads or Copying Uploading or copying an existing file manually within OneDrive folders creates redundant versions. Copy of Filename.jpg
Multiple Account Usage Saving identical files across personal and business OneDrive folders or using overlapping sync directories. Filename - Personal.docx
Filename - Business.docx
Third-Party App Integrations Backup or synchronization apps (e.g., photo sync tools) may unintentionally generate duplicate backups. Filename_backup{1}.png

Discover What Our Tool Can Do for You

Feature Description
Smart Duplicate Detection Scans your entire OneDrive storage to automatically detect duplicate files using file name, size, content, and metadata comparison.
Supports All File Types Detects duplicates across documents, images, audio, video, compressed files, and backups (e.g., DOCX, PDF, JPG, MP4, ZIP, etc.).
Two Safe Deletion Modes Choose between “Delete Permanently” or “Move to Recycle Bin” to safely manage and recover files if needed.
Detailed Preview Option Preview all detected duplicates before deletion, ensuring accuracy and data safety.
OneDrive Account Flexibility Works with both Personal and Business OneDrive accounts; supports single and multiple users.
Assign Impersonation (Business Feature) Allows admins to assign impersonation rights to scan and manage duplicates across multiple business accounts.
Real-Time Storage Summary Displays a complete view of used and available OneDrive storage before and after cleanup.
Simple & User-Friendly Interface Intuitive dashboard with step-by-step guidance, ideal for both technical and non-technical users.
Safe Authentication Uses Microsoft’s secure sign-in (OAuth 2.0) for OneDrive access, ensuring complete account privacy and data protection.
Windows OS Compatibility Fully compatible with Windows 11, 10, 8.1, 8, 7 and Windows Server 2008/2012 editions.
No Data Loss Guarantee Removes only exact duplicates while preserving unique or original files intact.
Demo & Full Versions Available Offers a free demo to preview functionality before purchasing the full licensed version.

Supported File Categories

Archive Documents Images Music Videos
7z, dmg, iso,
rar, zip
pdf, doc, docx,
htm, html,
json, md, odp,
odt, ods, ppt,
pptx, rtf, txt,
xls, xlsx, xml
bmp, eps, gif,
jpeg, jpg, png,
svg, tif, tiff,
webp, heic,
heif
acc, aiff, alac,
flac, mp3, ogg,
wav
avi, flv, mkv,
mov, mp4,
wmv, webm,
m4v, 3gp, ts,
mpg, mpeg

Authentication Options

The tool supports three different authentication methods to access your OneDrive account. Choose the method that best suits your needs:

Personal Account Login Business Account Login Impersonation Login
Click on the "Personal Account" option.

Enter your Microsoft personal account credentials.

Grant necessary permissions for OneDrive access.
Select the "Business Account" option.

Provide your organizational Microsoft 365 credentials.

Complete authentication through your organization's login portal.
Choose the "Impersonation" option.

Requires administrative privileges.

Enter the target user's account details for impersonation access.

Microsoft Graph Permissions

Delegated Application
✓ Files.ReadWrite.All
✓ User.Read
✓ Files.ReadWrite.All
✓ Sites.ReadWrite.All
✓ User.Read.All
Use this link for a descriptive guide:
https://www.sysinfotools.com/how-to/create-an-azure-active-directory-application-and-enable-api-permissions.html
OR

https://learn.microsoft.com/en-us/partner-center/marketplace-offers/create-or-update-client-ids-and-secrets

Learn more about Microsoft Graph Permissions .

Remove Duplicate in Personal or Business Account

Now, let’s begin the step-by-step process of using SysInfo OneDrive Duplicate Finder and Remover to easily locate and delete duplicate files from your OneDrive.

Step 01: Download and Run OneDrive Duplicate Finder and Remover

Download the SysInfo OneDrive Duplicate Finder and Remover from the official SysInfoTools website. Once downloaded, open the setup file and follow the simple on-screen instructions to install it on your system.

After installation, launch the tool, ideally by choosing “Run as Administrator” for best performance. The software will open with a clean, intuitive interface, ready to help you connect your OneDrive account and begin scanning for duplicates.

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Most important: This tool is compatible only with cloud-based domains. Domains linked to on-premise Exchange or local servers are not supported.

Step 02: Launch the Tool

Once the installation is complete, open the SysInfo OneDrive Duplicate Finder and Remover application. On the initial screen, you’ll see three main buttons: Launch, Open, and Close.

  1. Launch: Click this button the very first time to initialize and start the tool. Once the tool is successfully launched, you can later use the Open button for subsequent access.
  2. Open: This option becomes active after the tool has been launched once. Use it to reopen the application in future sessions without repeating the initial setup.
  3. Close: Click here to exit and close the application completely.
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Step 03: Select OneDrive Account and Sign In

Next, choose your OneDrive account type and sign in using valid Microsoft credentials. The tool provides three secure login options:

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1. Personal Account: Use this option if you’re logging in with your individual Microsoft account (e.g., Outlook, Hotmail, etc).

  1. Enter your personal account email address and click Next.
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  2. Then, enter your password and click Sign in.
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  3. Finally, you will get the message “Authentication Successful”.
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2. Business Account: Select this for Microsoft 365 Business or Enterprise accounts used within an organization.

  1. Select your Microsoft Account.
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  2. Enter your Microsoft Account password.
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3. Business Account with Impersonation Access: Designed for admins who need to scan and manage duplicate files across multiple employee or shared accounts.

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  • When logged in with Impersonation Access, the tool automatically fetches all connected user accounts.
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Important Note on Process Flow The duplicate removal process for OneDrive varies slightly depending on the type of account you use. The steps for Personal and Business accounts differ from those that involve Impersonation Access. To ensure clarity and better understanding, we’ve first outlined the complete process for Personal and Business Accounts. After that, we’ll cover the Impersonation Access method separately, highlighting the additional steps and controls available for administrators managing multiple user accounts.

Step 04: Scan All Folders from OneDrive Storage

After signing in, the tool displays a detailed OneDrive Storage Summary. This dashboard includes a pie chart showing your used and available storage space, along with key account details such as account name, total storage, used space, and last updated timestamp. Click Scan All Folders to proceed.

You’ll also find two main action buttons on this screen:

  • Scan All Folders: Starts scanning your entire OneDrive to detect duplicate files across all folders.
  • Auto Delete: Automatically removes identified duplicate files based on predefined criteria, saving time and effort.
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How Auto Delete Works?

The Auto Delete feature is designed for maximum efficiency; it works nearly 50% faster than manual deletion methods. By automatically identifying and removing duplicates based on predefined rules, it saves both time and effort while ensuring precise, error-free cleanup of your OneDrive storage.

After selecting Auto Delete, a new window will appear with four cleanup options. Choose your preferred option and click OK to confirm.

  • Retain the Newest File: Keeps the latest version and deletes older duplicates.
  • Retain the Oldest File: Keeps the original file and removes newer versions.
  • Move to Bin: Sends duplicates to the Recycle Bin for easy recovery.
  • Delete Permanently: Erases duplicates completely from OneDrive.
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A confirmation message will appear; click OK again to proceed.

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A progress window will then display the ongoing duplicate removal process.

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Once completed, you’ll see a detailed report showing:

User ID

Duplicate Count

Duplicate Size

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Step 05: Scan All Folders from OneDrive Storage

After connecting your OneDrive account, the tool will display all your files and folders in a detailed table that includes the file or folder name, size, and date modified. You can use the built-in search bar to quickly locate specific files or folders you want to check.

Once you’ve selected the desired files or directories, click on the Find Duplicate Files button to start scanning. The tool will then analyze your OneDrive storage and present a list of duplicate files, allowing you to review, manage, or remove them as needed.

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After the scanning process finishes, a pop-up message will appear saying “ Scan Completed Successfully. ” It will display the total number of duplicate files detected along with the number of duplicate groups found in your OneDrive.

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Step 06: View Group-Wise Sorted List of Duplicates

This wizard displays the scan results, showing all the duplicate files detected in your OneDrive, neatly organized into groups. Each group represents a set of identical or similar files found during the scan.

Here’s what you’ll see and can do in this window:

  1. Grouped Results: Files are categorized into Group 1, Group 2, Group 3, etc., making it easy to identify duplicates.
  2. Select Option: Use the radio buttons to choose which duplicate files you want to remove or retain.
  3. Details Table: Displays essential information for each file, including:
    • Sr. Number: File’s position within the group.
    • File Name: The name of the duplicate file.
    • File Path: The folder location in OneDrive where the file is stored.
    • File Type: The format of the file (e.g., image/jpeg, document, etc.).
    • Date Created: When the file was added to OneDrive.
    • View: A quick link to preview the file before deletion.

Action Buttons:

  1. Select Duplicates: Automatically selects duplicate copies for removal.
  2. Delete Options: Opens choices such as Move to Bin, Delete Permanently, or Retain Newest/Oldest File for deletion preferences
  3. Previous / Next: Navigation buttons to browse through result pages if multiple duplicates exist.

Note: Each group contains identical duplicate files of the same type, making it easy to review and remove them accurately.

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Step 07: Select Duplicate Files

In this step, choose the duplicate files you want to remove. You can either select them manually or use the Select Duplicates option, which offers three quick choices:

  1. Retain the Newest File in Each Group: Keeps the latest version and selects older duplicates for deletion.
  2. Retain the Oldest File in Each Group: Keeps the original file and marks newer copies for removal. Keeps the original file and marks newer copies for removal.
  3. Unselect All: Clears all current selections for manual review.
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Step 08: Delete Duplicates

Once you’ve selected the duplicate files, it’s time to delete them. The SysInfo OneDrive Duplicate Finder and Remover provides two deletion options:

  1. Delete Permanently: Removes the selected duplicate files completely from OneDrive with no recovery option.
  2. Move to Bin: Sends the duplicates to the OneDrive Recycle Bin, allowing recovery later if needed.
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After selecting either Delete Permanently or Move to Bin, a confirmation alert will appear to ensure you want to proceed with the deletion. Review your choice, then click OK to continue. The tool will then begin removing the selected duplicate files based on your chosen option.

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Once you confirm the deletion, a progress window appears on the screen to indicate that the duplicate removal process has started. This window displays real-time updates, showing which file is currently being processed, for example, “Processing file: image23.jpg”.

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Important Note: Always exercise caution when deleting files. While the Recycle Bin option provides safety, permanent deletion cannot be undone. Review all selections carefully before proceeding with any deletion operation.

Step 09:View and Generate Report

After the deletion process is completed, the tool displays a detailed summary report of all removed duplicate files. This report includes the total number of deleted files, the total storage space freed, and a table listing each deleted file’s name and file path.

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For record-keeping or analysis, click the Generate Report button to download the complete report in CSV format. This helps you maintain a clear record of the cleanup process and track your OneDrive storage optimization.

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Impersonation Access Method

The steps up to the login stage remain the same. However, after signing in with your Business Account with Impersonation Access, the tool will automatically fetch and display all user accounts associated with your organization. Now, we will proceed with the further steps after logging in to manage and remove duplicate files from the user accounts.

Step 04: Select Users from List of Users

After logging in with Impersonation Access, the tool displays a List of Users window that includes all user accounts associated with your organization. Each entry provides key details to help administrators choose which accounts to scan for duplicates.

Here’s what you’ll see on this screen:

  1. Search Bar: Located at the top, allowing you to quickly find a specific user by typing their name or email ID.
  2. User Table: Displays user information in a structured format.
  3. Selection Option: A radio button next to each user lets you select one or multiple accounts for scanning and duplicate removal.
  4. Action Buttons:
    • Delete Permanently: Instantly removes detected duplicate files from the selected user’s OneDrive.
    • Move to Bin: Sends duplicate files from the selected user’s account to the OneDrive Recycle Bin for safe recovery if needed.

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Delete Permanently Move to Bin
Step 5: Click Delete Permanently
Click Delete Permanently to remove duplicate files from the selected user's OneDrive account. A confirmation alert will appear asking if you want to proceed with the deletion. Click OK to confirm.
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After clicking OK, a process window will appear showing the status of the ongoing deletion process.

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Step 5: Click Move to Bin
If you prefer a safer cleanup option, click Move to Bin instead. A confirmation alert will pop up; click OK to continue.
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After confirming the action, a process window will appear showing the status of files being moved to the recycle bin.

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Step 6: Generate Report Step 6: Generate Report
Once the deletion is complete, a summary table will display details such as User ID, Duplicate Count, and Duplicate Size. Click Generate Report to download a CSV file containing the complete report of deleted files.
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After the move-to-bin process finishes, the software will show a summary table with User ID, Duplicate Count, and Duplicate Size. Click Generate Report to save a CSV file containing the details of all duplicates moved to the bin.
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Why Choose SysInfo OneDrive Duplicate Finder & Remover Tool?

The SysInfo OneDrive Duplicate Finder & Remover Tool is a highly recommended solution for individuals and businesses aiming to efficiently declutter their cloud storage. The primary reasons to choose it center on its powerful, cloud-based, and secure operation, as it works directly on your OneDrive account (supporting both Personal and Business accounts) without requiring local file downloads, saving time and disk space. It uses an advanced scanning algorithm to accurately detect true duplicate files across all formats, including photos, videos, and documents, by analyzing content and metadata, not just names.

Critically, it prioritizes safety by providing a detailed preview of all detected duplicates and offering flexible deletion options: you can either permanently remove the files or move them to the Recycle Bin for a safety net. For corporate users, the Assign Impersonation feature is invaluable, granting IT admins the ability to manage duplicates across multiple user accounts simultaneously, making the entire process of optimizing cloud storage fast, precise, and user-friendly.

Key Benefits of OneDrive Duplicate Remover

Data Integrity Storage Optimization Performance Enhancement
The SysInfo OneDrive Duplicate Remover is built with data safety as its top priority. It uses precise scanning algorithms that identify duplicate files without touching or altering your original data. Every operation is performed with read-and-compare logic to ensure that only redundant copies are removed, keeping your important files completely secure. By removing identical and unnecessary files from your OneDrive, the tool helps reclaim valuable cloud storage space. It efficiently detects duplicate photos, documents, videos, and other files, ensuring that unique data remains. This cleanup not only reduces storage consumption but also helps you avoid additional subscription costs for extra space. A clean and optimized OneDrive directly translates to better performance. With fewer redundant files, synchronization across devices becomes faster and smoother. The SysInfo OneDrive Duplicate Remover reduces file clutter, which minimizes sync delays, shortens file search times, and improves overall cloud responsiveness.

System Requirements & Specification

Minimum Requirements

Processor: i3 5th Gen or later

Ram: 8 GB (16 GB Recommended)

Disk Space: Minimum Disk Space – 512 GB

Supported Windows OS: 10, 11, or later
Recommended Specification

Version: 25.10

Size: 247 MB

License: Multiple User

Release Date: October 2025
Edition: Home, Administrator, Technician, and Enterprise
Security Consideration

All authentication is handled through official Microsoft protocols.

No credentials are stored locally.

Impersonation requires appropriate administrative permissions.
System Requirements

Modern web browser with JavaScript enabled.

Stable internet connection.

Valid Microsoft account (Personal/Business).

Appropriate OneDrive permissions.

Installation Guide

Step-by-Step Installation

Step 1: Download the Software
Visit the official SysInfoTools website and download the OneDrive Duplicate Finder & Remover Tool from the product download section.

Step 2: Run the Installer
Locate the downloaded setup file and double-click it to launch the installation wizard. Select “Run as Administrator” for smooth installation and follow the on-screen instructions.

Step 3: Complete Setup
Accept the License Agreement, choose your preferred installation directory, and proceed with the setup.
Once completed, the software will automatically create a desktop shortcut for easy access.
Trial Version Features

Scan and preview duplicate files in your OneDrive account.

View OneDrive storage details and file summary.

Supports scanning for all file types (documents, images, videos, etc.)

Move to Recycle Bin or Delete permanently features are available in the full version only.

Advanced options like file filtering, comparison, and data exclusion are available in the full version only.
Step 4: Launch the Application

Open the application from the desktop shortcut or the Start Menu.
The tool will initialize and display its main interface, ready to connect with your OneDrive account.
Important Installation Notes

Ensure your antivirus or Windows Defender does not block the setup file.

Close all active OneDrive sessions before starting the installation.
Run the installer with administrator privileges for proper system integration.

Maintain a stable internet connection throughout the installation and activation process.

Best Practices

Before Starting

Backup Important Data:
Create backups of critical files

Review Permissions:
Ensure proper access rights

Check Storage Space:
Monitor available storage during the process.
During Operation

Review Groups Carefully:
Examine duplicate groups before deletion.

Start with the Recycle Bin:
Use a safe deletion method initially.

Monitor Progress:
Keep track of the deletion process
After Completion

Verify Results:
Check that the correct files were removed.

Empty Recycle Bin:
If satisfied with results (for Move to Bin option)

Document Changes:
Keep record of cleanup actions

Issues and Troubleshoots

Authentication Failures Slow Scanning
If you encounter login or authentication errors, ensure that your Microsoft account credentials are entered correctly.

→ Confirm that the login email and password are valid for the connected OneDrive account.

→ Verify that the tool has been granted the necessary permissions to access OneDrive storage.

→ For Business or Enterprise users, ensure that admin consent is provided if required by your organization’s policy.

Tip: Reauthenticate through the Microsoft Sign-in portal if the token expires or access is denied.
Scanning speed may vary depending on the number and size of files stored in your OneDrive account.

→ Large data volumes or nested folder structures may increase scanning time.

→ Maintain a stable and high-speed internet connection to avoid timeouts.

→ Avoid running multiple OneDrive operations simultaneously while scanning.

Tip: For faster performance, scan specific folders instead of the entire drive.
Network Issues Permission Errors
If the software displays connection or timeout errors, it is likely due to unstable or restricted network access.

→ Ensure your device has an active and reliable internet connection.

→ Disable any VPN or proxy that may block access to OneDrive servers.

→ Check that firewall or antivirus settings are not restricting the application’s communication with Microsoft cloud services.

Tip: Restart your router or reconnect to a different network if connection issues persist.
Certain operations, especially for Business or Admin accounts, require specific access rights.

→ Make sure you have admin privileges if using Impersonation Login or scanning shared drives.

→ Verify that the connected account has edit permissions on the selected OneDrive directories.

→ If using a corporate domain, confirm that the account is cloud-based (not on-premise), as on-premise servers are not supported.

Tip: Contact your IT administrator to verify permission levels if the tool is unable to access specific folders.

When to Contact Support?

While the SysInfo OneDrive Duplicate Finder & Remover is designed for a seamless user experience, you may occasionally need expert assistance. Contact the SysInfo Support Team in the following situations:

  1. When the tool fails to authenticate your OneDrive account, even after verifying credentials and permissions.
  2. If you encounter unexpected errors during scanning, deletion, or file movement operations.
  3. When the software interface appears unresponsive or fails to load connected drives properly.
  4. For license activation, upgrade, or renewal issues.
  5. If the tool shows incomplete or incorrect scan results despite stable internet connectivity.
  6. When you need guidance on Business or Impersonation login setup for organizational accounts.
  7. For technical clarification, installation support, or performance troubleshooting beyond general fixes.

Live Chat Option:

For instant assistance, use the Live Chat feature available directly within the software or visit: https://vm.providesupport.com/0pi295uz3ga080c7lxqxxuaoxr.

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Support & Privacy Information

Professional Support Channels Data Privacy & Security

Email Support
Comprehensive technical support via email with detailed responses.
Email: sales@sysinfotools.com
Response Time: 4–8 business hours


Phone Support
Direct phone consultation with certified technical experts.
Availability: Mon–Fri, 9:00 AM – 6:00 PM (IST)
Phone: +91-9773820439 (India), +91-8130504313 (India) , +91 - 1204541163


Live Chat Support
Real-time chat assistance for immediate troubleshooting.
Response: Instant
Availability: 24/7 for premium users
Contact: Get Instant Support


Technical Expert Team
Dedicated experts specializing in Outlook PST conversion, email migration, and data integrity.
Expertise: Microsoft-certified professionals
Coverage: Installation, configuration, migration, and troubleshooting
Languages: Multi-language support available

Zero Data Storage Policy
The SysInfo OneDrive Duplicate Finder & Remover ensures complete data confidentiality.

No user data, duplicate file information, or attachments are stored on any external server during scanning or removal.


Data Privacy Maintenance
End-to-end encrypted communication during OneDrive file scanning and deletion.

Direct integration with Microsoft OneDrive’s official APIs for secure connections.

No intermediate caching or external data handling during the process.

Fully compliant with GDPR, ISO, and other international data privacy standards.


Authentication Security
Uses secure OAuth 2.0 and OpenID Connect protocols for Office 365 and other cloud services
No credentials are stored locally or remotely.
Supports Multi-Factor Authentication (MFA) for added security


Audit & Compliance
All tool operations are automatically logged for internal audit and quality assurance.
These logs record only technical metadata (timestamps, actions, and process IDs) and exclude any personal data or file content.

Support Request Process

Submit Request: Contact support via email, phone, or live chat with detailed issue information.

Expert Assignment: A technical expert is assigned based on the issue’s complexity.

Follow-Up: Comprehensive analysis and implementation of a solution

Close Loop: Verification of resolution and customer satisfaction.

Frequently Asked Questions

Ans:  It helps you scan your OneDrive storage, identify duplicate files (like photos, documents, videos, etc.), and remove them to free up space and organize your cloud data more efficiently.

Ans:  The tool gives the user options to choose from, whether they want to move the duplicate files to the bin or delete them permanently. So yes.

Ans:  Yes, you can preview the duplicate files before taking any deletion action.

Ans:  Yes, the tool supports both OneDrive Personal and OneDrive for Business accounts, as long as you have valid login credentials or OAuth access.

Ans:  Our OneDrive Duplicate Remover identifies duplicate files by checking their metadata/binary data. This means even if two files have the same name or look alike, the tool compares their unique fingerprint to confirm whether they are truly identical. This ensures accurate detection and prevents accidental removal of different files.

Ans:  Yes, the tool can scan the entire OneDrive directory or specific folders and find duplicates even if they're stored in separate locations.

Ans:  Yes.

Answer:  Yes, you can select whether to retain the oldest file, the newest file, or files from a particular folder.

Answer:  Yes, the tool can automatically delete duplicates after confirmation or based on a predefined rule (like keep the latest version).

Answer:  The free version of the software is specifically designed for customer evaluation and to test and familiarize them with software functions. It has the same features as the licensed version, but users can only scan and view duplicates here and not entirely delete them. Moreover, the Assign Impersonation feature to access multiple OneDrive accounts can only be accessed with the full version of the software.

Answer:  Impersonation allows an administrator or authorized service account to act on behalf of other users within an organization without needing each user's individual credentials. In other words, a single admin or service identity can access multiple mailboxes or OneDrive accounts 4 for migration, backup, or duplication removal.

Answer:  Only administrators or authorized service accounts can use the impersonation option.

Sales Frequently Asked Questions

Ans:  You can purchase using major credit/debit cards, PayPal, and wire transfer through our secure payment gateway.

Ans:  No, the price shown on our website is final. Applicable taxes are clearly displayed during checkout.

Ans:  You can contact our sales team at sales@sysinfotools.com to request an upgrade by paying only the difference between license types.

Ans:  It usually takes 24–48 business hours after payment confirmation to receive your license key.

Ans:  SysInfo offers four types of licenses – Single User, Administrator, Technician, and Enterprise, each designed for specific user needs.

Ans:  Yes, the license is perpetual. Once purchased, you can use it for a lifetime with free updates for a limited period.

Ans:  The software and license key are delivered digitally to your registered email address. No physical delivery is required.

Ans:  Online purchase through a credit/debit card or PayPal provides instant license delivery to your email.
Use Case Real-World Enterprise Cases Problem Solved
Storage & Cost Optimization Controlling Cloud Sprawl:
Proactively identifying and removing redundant files (which can account for 20-30% of total storage) across thousands of employee accounts to avoid unnecessary upgrades to larger, more expensive storage tiers.
Reduces wasted storage and minimizes escalating monthly cloud storage costs.
IT Administration & Management Centralized User Cleanup (Deprecation):
IT administrators using impersonation access to scan and clean up duplicate files from departing employee accounts or from user accounts consistently exceeding storage limits without needing individual user intervention.
Streamlines administrative cleanup, especially during employee off-boarding or mass storage audits.
Data Integrity & Compliance Resolving Conflicting File Versions:
Automatically finding and removing the confusing, older "conflicted copy" files (e.g., Document-PCName-User.docx) created when the same file is edited simultaneously or offline on multiple devices.
Ensures users are always working with the single, most current, and correct version of a file, improving data integrity and reducing errors.
Migration & Onboarding Pre-Migration Data Cleansing (Enterprise):
Removing all known duplicate data from a legacy file server or an older cloud platform before migrating data to a new OneDrive/SharePoint environment.
Significantly speeds up the migration process and ensures the new platform starts clean, avoiding the transfer of unnecessary baggage.
Collaboration & Sync Speed Optimizing Shared Team Folders (Microsoft 365 / Outlook):
Cleaning large shared folders used by multiple departments (e.g., Marketing Assets, Project Documentation) where multiple users may have accidentally uploaded the same file or a slightly different version.
Improves file synchronization speed for all team members and reduces confusion over which document is the "official" one.
Industry-Specific Archival Health/Financial Record Management:
In highly regulated fields, ensuring there is only a single, official copy of a patient record, legal document, or quality control report to streamline audits and maintain compliance (e.g., HIPAA).
Simplifies record-keeping, minimizes compliance risk, and makes auditing more efficient.