So being a top-notch software company we provided Yahoo Backup tool to one of our customers to save the emails in the computer system as a PDF file with all attachments. But he was facing some kind of error when he tried to login into the software.
“Hi Sysinfo Team, I am your potential customer since 7 years. Recently I have purchased your Yahoo Backup Tool to save my yahoo emails as PDF with all attachments into my hard drive. But when I launched the software and enter my credentials, an error message popped up and I was unable to access your tool. Kindly help me out because my Yahoo Mail server is full and I want to create some on it. If it becomes overloaded with emails then I feel the chances of corruption are high. So kindly suggest me a way out so that I can backup Yahoo emails into my PC and delete them from the server. I have added a screenshot of the error which I have faced while using Yahoo Backup tool”
Screenshot Given by our Customer
Type of Error- Invalid Credentials
In the context with this error, we gave him some solutions which proved helpful to him and finally, he was able to login successfully with his Yahoo Account into our software.
Tip 1- Rectify Your Credentials
It often happens that a user enters the credentials of another email account and therefore this error occurs. So before entering the credentials, you must make sure that you are typing the correct credentials which are related to the same email application. You must also enter the accurate email Address and don’t forget any character either from the email Address or password. If any character is missed out from the Email or Password then the software will show invalid credentials.
Tip 2- Disable Two-Step Verification
Once you verify your account, the two-step verification setting gets disabled.
Tip 3- Turn on Less Secured Apps
Once you are done with all the three Tips then try to login into our software and we hope that now you’ll not face any kind of credential errors.
Before you use our Yahoo Backup Tool, make sure that you are entering the right credentials and have disabled the two-step verification. You have to enable less secure apps settings for smooth Yahoo email conversion. I hope now you are able to access our software and can make the various conversions. If in case you have any confusion then you can contact our Live Chat Support Team.