You might have encountered an error “Lotus Notes error entry not found in index” while accessing the Lotus Notes mailbox data. This prevents the user from accessing their important data and disrupts workflow. So, this write-up will discuss the Lotus Notes error, its causes, and how to resolve it. Apart from various manual methods, you will get the SysInfo NSF to PST Converter Tool for managing NSF data effectively.
A popular email client, IBM Lotus Notes provides services such as emailing, scheduling, calendaring, etc. Also, it has the ability to store contacts in address books, messages in the database, access to web servers, etc. Consists of various features that support integrated messaging, business applications, and social collaboration. It supports the NSF file format that stores the mailbox data of users.
About Lotus Notes Error- “Entry Not Found in Index”
Unfortunately, this is a major issue faced by many users of Lotus Notes. This error usually occurs when a user in the IBM Notes application tries to archive emails or documents. A Lotus Notes error “Entry not found during archiving in Index” is generated after this. This is because Lotus Notes cannot find an entry in its index that matches the document it is trying to archive. You can better understand, archiving a book using a catalog number, however, that catalog number does not exist in the library's system.
When dealing with Lotus Notes files, templates, emails, or views, the error can also be expressed in several other ways, such as:
- “Entry not found in index…”
- “Entry not found in index or view's index is not built”
Causes of Lotus Notes Entry Not Found in Index Error
This increasing error in Lotus Notes is caused by some issues with internal configuration files as given below:
1. Look Formula issue in Internal Configuration Files
The Lookup formula that you entered is likely to be incorrect in many cases. Lotus Notes can not look at the desired content in such a scenario which results in an error. This also occurs due to the null or blank value.
2. Corruption of File
“Lotus Notes error entry not found in index” error can occur due to data corruption in the NSF file. The NSF folder is located in the Notes directory containing all addresses, contacts, calendars, journals, activities, etc. Users can create or retrieve data by obtaining the administrator's permission.
So, these all are causes of the “Lotus Notes archive error entry not found in index” issue. Now let us see methods to resolve this error.
How Can the "Entry Not Found in Index" Error be Fixed?
As per the causes mentioned above, there are two solutions respectively. Let us explore them one by one-
Solution 1: Resolve the “Look Formula Issue”
- Using the F9 key, refresh the Notes view first.
- Use the SHIFT+F9 keys to upgrade the view.
- If the error still exists, the equation for the Lookup Formula must have a problem.
Solution 2: Resolve the Data Corruption Issue
Users can avoid the corruption of their files or restore corrupted databases by using some manual methods to fix NSF files. IBM has a built-in repair tool for solving corruption problems. It can be achieved in the following way by compressing the database:
- Initially, compress the Lotus Notes workspace.
- Then, select the Notes mails from the database.
- Do a right-click from the mouse to view the database.
- Visit the Notes application and choose the Properties option.
- Then, press the “i” button.
- Lastly, choose the “compact” option to compress the selected database.
Prevent Lotus Notes Entry Not Found in Index Error
You can migrate NSF to PST, to keep Lotus Notes mailbox data secure and accessible in MS Outlook. SysInfo NSF to PST Converter will help you add multiple NSF files and convert them simultaneously without any hassle. However, it requires IBM Lotus Notes installation and configuration on your system. This tool is supportable on all versions of Windows OS, irrespective of its version.
Follow the steps below to Convert NSF Files to PST:
- Run the Lotus Notes NSF Converter on your PC.
- Browse and add NSF file(s) into the tool for conversion
- Preview mailbox data if converting a single NSF. Click Next.
- Further, choose PST as the saving format and apply other filters.
- At last, specify the destination folder to save output PST and click on Convert.
Conclusion
In this blog, we have discussed the “lotus notes error entry not found in index” with their causes. Also, to resolve the “entry not found in index” issue we have mentioned all manual solutions concerning each cause. This type of error can occur when the NSF file contains corrupted data, so it is better to migrate NSF files into PST format using NSF to PST Converter. PST is a file format supported by Outlook, thus you can access Lotus Notes data easily.
Frequently Asked Questions
Q1. What is the "Entry Not Found in Index While Archiving" error in Lotus Notes?
Ans: This error takes place when Lotus Notes cannot locate a specific email or document in its database index while archiving. It clearly means there is an inconsistency between the database index and actual content. Lotus Notes Entry Not Found Error is often caused by database corruption, replication conflicts, or incomplete document deletions.Q2. Why does the ‘Entry Not Found in Index While Archiving’ error happens in Lotus Notes?
Ans: The Lotus Notes Missing entry error can occur due to several reasons:- Corrupted/Inaccessible Notes database (.nsf file)
- View indexes have been damaged
- Incomplete deletion of document
- Replica of the Database is in conflicts
- Broken document links
- Damaged database design elements
Better, you convert Lotus Notes NSF files to Outlook PST, to access Lotus Notes data easily.
