Solved - Final Error 0xe00084c8 & 0xe00084ca

“The Backup Storage Device Has Failed"

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Solved Error 0xe00084c8 and 0xe00084ca – “The Backup Storage Device Has Failed"

“0xe00084c8” and “0xe00084ca” both these errors occur when one tries to take the backup in a storage device. It shows in the form that “the backup storage device has failed”. The reason these error occurs might be due to more files being opened than the ones memory cache manager can handle and due to this all the paged pool memory is used.

Creating backup is a must if you want to save your data. Backup is an act of copying virtual, physical files or databases to some other removable disk drives or to other sites. For protecting your data the best option is backup. There are different methods to take backup:

Full backup: In this type of backup, all the data is copied to another device commonly known as removable disk drives like USB, hard disk etc. Its disadvantage is that it takes a long time to complete the backup as the name suggests.

Incremental backups:In this type of backup only those data are copied which has changed since the last backup

Differential backups: It is similar to the incremental backup for its first-time use and afterward it will copy all the changed data since the last full backup. In this way, it copies more data than incremental but less than a full backup.

Backup Data

Error 0xe00084c8 - "The backup storage device has failed"

While backing up the data, sometimes it happens that an error starts showing up on the screen. Those errors are:

Backup to Disk fails with error "0xe00084c8 - The backup storage device has failed"


“V-79-57344-33992 - The backup storage device has failed”


“0xe00084ca - The data being read from the media is inconsistent”

Manual Method to solve this error “0xe00084c8- The backup storage device has failed”

To solve the error “e00084c8 backup exec”, we have to recreate the backup to disk(B2D) folder which was created for backup. By deleting the backup to disk folder from Symantec Backup Exec does not delete .bkf files (backed up data), the data remains untouched on the actual location. By following the below process, you can recreate the B2D on the same location.

  • 1. In Symantec Backup Exec, delete B2D from Backup Exec console. To do that, click on Devices tab, then on the server name, right click on the concerned B2D folder, uncheck Enable to disable the B2D folder.
  • 2. Then right click again and click Delete and then click Yes. After that, the particular B2D folder will no longer be shown under the server name.
  • 3. Right click and go to Properties, this will also show the path of the backup to disk folder on the drive under General tab.
  • 4. Next go to the actual path on the drive where the B2D folder is and open it. Cut the two files Changer.cfg and Folder.cfg and paste it outside the Backup to disk folder.
  • 5. Now again start the Backup exec services, from Tools->Backup Exec Services->Restart all services.
  • 6. After clicking on Backup Exec Devices tab, right click on the server name and click New Backup-To-Disk Folder.... and create a new B2D point to the same path where actual data (.bkf) resides.
  • 7. After this, run list on the B2D folder in BE and try to run everything again.
Expert Suggestion to solve this complicated error 0xe00084c8

Troubleshooting these types of errors “0xe00084c8 - The backup storage device has failed” is a very hectic task. One needs to be very attentive while solving the job, just a single mistake and your whole backup could vanish. So the best way to solve the job in an easy manner is to take the help of a third-party tool like Backup Exec BKF Repair Tool. This tool supports all the BKF file and can restore maximum possible data from there.

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