Generate an App-specific Password
To access your Zoho Mail account on other third-party applications, you'll need to generate and use an app password. An app password is a long 16 digit randomly generated code that gives a non-Zoho app permission to access your Zoho Mail account.
Note: You have to make sure that two-factor authentication is enabled on the Zoho Mail account, then only you can generate the application-specific password. Follow the steps to generate an app-specific password:
Step 1: Open Zoho Mail and Login with the required credentials. Click on My Account. Use: https://accounts.zoho.com/signin
Step 2: Under the Security section, select the App Password Option.
Step 3: Now, click on the Generate New Password.
Step 4: Enter the name of the application for which you want to create an app password. Click on the Generate button.
Step 5: Click on the Verify button to proceed further.
Step 6: Type the Zoho Mail account password and click on the Confirm Password button.
Step 7: Again, click on the Generate button.
Step 8: Copy & Paste for further process, and click Close.
Note: If you are using SysInfo Zoho Backup Tool, then you will have to enter the Zoho Mail account email address and third-party app password to sign in. Thus use the created app password at the required field.
Turn On Two-Factor Authentication
Multi-factor authentication is a process of using the known account password together with unknown randomly generated OTP to secure an account. By this, one can provide additional security to ensure their account safety and reduce the chance of your data getting compromised. Follow the steps to turn on two-factor authentication for your organization and specific users:
Steps to Enable Two-Factor Authentication For Your Organization
Step 1: Open Zoho Mail on your browser and Login with the required credentials. Use: Zoho Mail Admin Console
Step 2: Now, navigate to Security and Compliance in the left pane.
Step 3: Under the Security section, go to TFA, and toggle it to ON.
Steps to Enable/Disable Two-Factor Authentication For Specific Users
Step 1: Open Zoho Mail on your browser and Login with the required credentials. Use: Zoho Mail Admin Console
Step 2: Now, navigate to Users in the left pane and select the user you would like to enable or disable Two-factor authentication.
Step 3: Moves to Security settings, click TFA and toggle it On or Off as per the requirement.
Enable IMAP Access
Follow the steps below to enable IMAP access on your Zoho Mail account:
Step 1: First of all, Login your Zoho Mail account.
Step 2: Click on the Setting gear icon.
Step 3: Scroll the page and go to the Mail Accounts section and opt for Add IMAP Account.
Step 4: Now, click on the IMAP tab, and enable IMAP. After that, tap the Save button.
