What to do if IBM Lotus Notes Repeatedly Asking for Passwords?

Summary: NSF is a type of file format which is used by Lotus Notes Application and it is unsupported in any other email client. If the user is willing to migrate from IBM Lotus Notes to Outlook then he first he needs to convert NSF file to PST and then move to Outlook. Some users have tried the manual NSF to PST conversion but they didn’t succeed in converting all the items of the NSF file. It becomes mandatory for the user to convert Lotus Notes NSF file to PST using a third-party tool.

So we have provided NSF to PST converter tool to one of our needy customers for converting NSF files to Outlook PST but he got irritated with the recurring prompt password whenever he moves to the next step. Therefore we have provided him the optimum solution to deal with this issue.


“Hi Support Team, as I am moving to MS Outlook from IBM Lotus notes, I need to convert NSF files to PST. So for doing so, I have recently bought NSF to PST converter software from your official website and added my NSF files to it. But when I tried to convert the NSF file the software asked me to provide my Domino Server Password multiple times. I am fed up of entering Domino Server password again and again on every step and it is irritating me. So is there any way out that the software stops asking me the server password multiple times. I need your help because the conversion is taking too much time and on every step, I have to enter the file password. Your kind help would be appreciated. “

Type of Error- NSF to PST Converter is Asking for Server Password Again and Again.

Cause- IBM Notes is known for its security and this error occurs due to NSF files are encrypted by domino server and then either domino server is needed or user's ID file is required to stop asking for passwords.


In the context to the problem mentioned above we gave him the solution and told him how he can ignore entering repetitive password while converting NSF files to Outlook PST. For doing so, he has to manage the settings on the Lotus Notes.

  • Launch the IBM Lotus Notes Application into your PC.
  • Click on the File Tab on the Top Left Corner of the screen.
  • Point the Cursor on Security and click on User Security.
    user security
  • Click on Security Basis and Mark “Log into Notes using your operating system login” option.
    security basis
  • Once everything is Fine, Click on OK button to Confirm.
    click ok to confirm

After configuring the above-mentioned settings and I am sure the application will not ask you to enter password repeatedly.


In order to avoid the prompt password disturbance while NSF to PST conversion, you must manage your Lotus Notes account settings and this will resolve the issues of security on every step of conversion. If you are still having any issues and haven’t understood the procedure, then you can contact our Live Chat Team and it is always available 24x7 for your assistance.