{"id":9751,"date":"2026-08-24T11:32:25","date_gmt":"2026-08-24T11:32:25","guid":{"rendered":"https:\/\/www.sysinfotools.com\/blog\/?p=9751"},"modified":"2026-08-24T11:34:39","modified_gmt":"2026-08-24T11:34:39","slug":"solved-hyperlinks-are-not-working-in-outlook","status":"publish","type":"post","link":"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/","title":{"rendered":"How to Solve Hyperlinks are Not Working in Outlook Error"},"content":{"rendered":"\n<div class=\"block_sum\">\n<p><strong>Summary<\/strong>: Hyperlinks are the shortcuts embedded in emails to switch between different web pages without much effort. However, recently many users faced the &#8221; Hyperlinks are not working in Outlook error, which interrupted their workflow. This blog explains the common reasons behind Outlook hyperlink issues and covers several practical ways to fix them. If the problem is caused by a damaged PST file, we\u2019ll also discuss how a <a href=\"https:\/\/www.sysinfotools.com\/recovery\/pst-recovery.php\" target=\"_blank\" rel=\"noopener\"><strong>SysInfo PST File Recovery Tool<\/strong><\/a> can help repair and recover your Outlook data.<\/p>\n<p class=\"blog-btn\"><a class=\"sum-d-btn\" href=\"https:\/\/www.sysinfotools.com\/demo-version\/SysInfoTools-PST-recovery.exe\"> Download<\/a> <a class=\"sum-b-btn\" href=\"https:\/\/www.sysinfotools.com\/buynow\/pst-recovery.php\"> Buy Now<\/a><\/p>\n<\/div>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<div class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/div>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#What_is_Hyperlinks_Wont_Open_in_Outlook_Issue\" >What is Hyperlinks Won\u2019t Open in Outlook Issue?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#The_Real_Problem\" >The Real Problem&nbsp;<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#How_to_Solve_Hyperlinks_Not_Opening_in_Outlook_Error\" >How to Solve Hyperlinks Not Opening in Outlook Error?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#The_Actual_Problem_Not_Outlook_Its_Your_PST_File\" >The Actual Problem: Not Outlook, It&#8217;s Your PST File<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#SysInfoTools_PST_Recovery_Repair_Major_Corruption\" >SysInfoTools PST Recovery: Repair Major Corruption<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#Conclusion\" >Conclusion<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#Frequently_Asked_Questions\" >Frequently Asked Questions<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading main_heading\"><span class=\"ez-toc-section\" id=\"What_is_Hyperlinks_Wont_Open_in_Outlook_Issue\"><\/span>What is Hyperlinks Won\u2019t Open in Outlook Issue?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Hyperlinks in emails are very important as they make numerous tasks a lot easier than before. These links are a way to directly attach the sources for websites, images, documents, videos, and much more. Users can conveniently go through different web pages one by one with just a click. However, the Microsoft Outlook hyperlinks not working issue causes a lot of trouble for users. Let\u2019s find some causes for it and ways to fix it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading main_heading\"><span class=\"ez-toc-section\" id=\"The_Real_Problem\"><\/span>The Real Problem&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Outlook doesn&#8217;t open web links. It never has. What Outlook does is pass the URL to Windows and say, &#8220;hey, you handle this.&#8221; Windows then checks its protocol handlers \u2014 the invisible plumbing that decides which app owns http:\/\/ and https:\/\/ \u2014 and launches your browser.<\/p>\n\n\n\n<p><a href=\"https:\/\/learn.microsoft.com\/en-us\/troubleshoot\/outlook\/message-body\/hyperlinks-not-working-in-outlook\" target=\"_blank\" rel=\"noopener\"><strong>Microsoft&#8217;s own troubleshooting documentation<\/strong><\/a> <strong>acknowledges this explicitly<\/strong>. The error messages you see \u2014 &#8220;This operation has been cancelled due to restrictions&#8221; or &#8220;Your organization&#8217;s policies are preventing us&#8221; \u2014 aren&#8217;t coming from Outlook&#8217;s code. They&#8217;re coming from Windows failing to resolve the browser association.<\/p>\n\n\n\n<h3 class=\"wp-block-heading main_heading\"><span class=\"ez-toc-section\" id=\"How_to_Solve_Hyperlinks_Not_Opening_in_Outlook_Error\"><\/span>How to Solve Hyperlinks Not Opening in Outlook Error?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>To fix the issue without much hassle, this section describes different manual solutions. You can apply these methods for all the versions of MS Outlook. Additionally, a professional tool is explained to resolve this issue due to corrupted Outlook data files. Let\u2019s get to know the step-by-step procedure for the methods.<\/p>\n\n\n\n<h4 class=\"wp-block-heading main_heading\">Fix 1: Check and Reset Windows Browser Associations<\/h4>\n\n\n\n<p>Before changing anything in Outlook, check your Windows browser settings. Your browser may still appear as the default, while the individual web protocols are assigned incorrectly.<\/p>\n\n\n\n<p><strong>Windows 11:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Press <strong>Windows + I <\/strong>to open Settings.<\/li>\n\n\n\n<li>Go to <strong>Apps <\/strong>> <strong>Default apps.<\/strong><\/li>\n\n\n\n<li>Search for <strong>HTTP <\/strong>in the default app settings.<\/li>\n\n\n\n<li>Make sure it is assigned to the browser you normally use.<\/li>\n\n\n\n<li>Do the same for HTTPS.<\/li>\n\n\n\n<li>Now check the .<strong>htm<\/strong> and .<strong>html<\/strong> <strong>file types<\/strong>.<\/li>\n\n\n\n<li>Make sure they are also associated with your preferred browser.<\/li>\n<\/ol>\n\n\n\n<p><strong>Windows 10:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open <strong>Settings<\/strong>. Select <strong>Apps<\/strong>.<\/li>\n\n\n\n<li>Click <strong>Default <\/strong>apps.<\/li>\n\n\n\n<li>Under Choose default apps by protocol, find <strong>HTTP <\/strong>and <strong>HTTPS<\/strong>.<\/li>\n\n\n\n<li>Select your preferred <strong>web browse<\/strong>r for both.<\/li>\n\n\n\n<li>Next, open <strong>Choose <\/strong>default apps by file type.<\/li>\n\n\n\n<li>Check the .htm and .html extensions and assign them to your browser.<\/li>\n<\/ol>\n\n\n\n<p>The<a href=\"https:\/\/learn.microsoft.com\/en-us\/answers\/questions\/5643187\/hyperlinks-not-working-in-desktop-outlook\"><strong> Microsoft Q&amp;A community flags<\/strong><\/a> this as the<strong> #1 fix for desktop Outlook<\/strong>, and in my experience, they&#8217;re right. Close <strong>Settings<\/strong>, restart <strong>Outlook<\/strong>, test a link. If it works, you just saved yourself an hour.<\/p>\n\n\n\n<h4 class=\"wp-block-heading main_heading\">Fix 2: Check the Registry When Outlook Links Still Won\u2019t Open<\/h4>\n\n\n\n<p>If your browser settings are correct but Outlook links still do not open, check the Windows Registry. Sometimes the registry contains an incorrect HTML association.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Press <strong>Windows + R,<\/strong> type regedit, and press <strong>Enter<\/strong>.<\/li>\n\n\n\n<li>Go to: <strong>HKEY_CLASSES_ROOT\\.html<\/strong><\/li>\n\n\n\n<li>Check the (Default) value.<\/li>\n\n\n\n<li>Make sure the HTML association is correct.<\/li>\n\n\n\n<li>Close <strong>Registry Editor <\/strong>and restart <strong>Outlook<\/strong>.<\/li>\n<\/ol>\n\n\n\n<p>Before changing anything, create a registry backup. Avoid using random .reg files from the internet, as an incorrect registry change can cause other Windows problems.<\/p>\n\n\n\n<h4 class=\"wp-block-heading main_heading\">Fix 3: When urlmon.dll Goes Missing in Action<\/h4>\n\n\n\n<p>Defaults are clean. Registry is correct. You click a link and get&#8230; nothing. Absolute silence. No error dialog, no browser window, no feedback at all. That&#8217;s usually urlmon.dll \u2014 the URL Moniker library that Windows uses to translate &#8220;user clicked a link&#8221; into &#8220;launch the browser.&#8221; It gets unregistered during major Windows feature updates more often than Microsoft would like to admit.<\/p>\n\n\n\n<p>Open Command Prompt as administrator. <strong>Type: regsvr32 urlmon.dll<\/strong><\/p>\n\n\n\n<p>Hit Enter. You&#8217;ll get a confirmation dialog. Restart your PC. Yes, actually restart it \u2014 this isn&#8217;t one of those &#8220;restart for good measure&#8221; situations. The registration doesn&#8217;t fully take effect until reboot in most cases.<\/p>\n\n\n\n<h4 class=\"wp-block-heading main_heading\">Fix 4: Disable Problematic Outlook Add-ins<\/h4>\n\n\n\n<p>If links work when you launch Outlook with outlook.exe \/safe but die in normal mode, you&#8217;ve got a bad add-in. Some security plugin, CRM toolbar, or &#8220;email enhancement&#8221; tool is intercepting your click and choking on it.<\/p>\n\n\n\n<p>Go to <strong>File <\/strong>&gt; <strong>Options <\/strong>&gt; <strong>Add-ins<\/strong>. Manage <strong>COM Add-ins. <\/strong>Start disabling them one by one. In my experience, the repeat offenders are Norton\/McAfee email scanners, old Adobe PDF add-ins, and certain legacy encryption plugins that haven&#8217;t been updated since 2019.<\/p>\n\n\n\n<p>The <a href=\"https:\/\/learn.microsoft.com\/en-us\/answers\/questions\/5723110\/unable-to-open-email-links-or-attachments\" target=\"_blank\" rel=\"noopener\"><strong>Microsoft community<\/strong><\/a> <strong>specifically calls out Safe Mode<\/strong> testing as the fastest way to isolate this. They&#8217;re not wrong. If Safe Mode fixes it, you&#8217;ve narrowed the problem from &#8220;Windows is broken&#8221; to &#8220;this one plugin is garbage.&#8221; Much easier to deal with.<\/p>\n\n\n\n<h4 class=\"wp-block-heading main_heading\">Fix 5: Repair Office (But Only When You Have To)<\/h4>\n\n\n\n<p>If you&#8217;ve exhausted the above, now \u2014 and only now \u2014 should you repair your Office installation. Go to <strong>Settings <\/strong>&gt; <strong>Apps <\/strong>&gt; <strong>Installed apps<\/strong>. Find <strong>Microsoft 365<\/strong> or <strong>Office<\/strong>. <strong>Advanced options<\/strong> &gt; <strong>Repair<\/strong>. Try <strong>Quick Repair first.<\/strong> If that fails, try Online Repair.<\/p>\n\n\n\n<p>This takes a while. It also fixes actual Outlook corruption, which does happen, just not as often as people think. One <a href=\"https:\/\/learn.microsoft.com\/en-us\/answers\/questions\/5698749\/hyperlinks-not-working-office-2021\" target=\"_blank\" rel=\"noopener\"><strong>Microsoft Q&amp;A responder noted<\/strong><\/a> that Office 2021 users specifically sometimes need this after certain patch cycles.<\/p>\n\n\n\n<h3 class=\"wp-block-heading main_heading\"><span class=\"ez-toc-section\" id=\"The_Actual_Problem_Not_Outlook_Its_Your_PST_File\"><\/span>The Actual Problem: Not Outlook, It&#8217;s Your PST File<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Most guides stop at the fixes above and assume the problem is always something outside Outlook. Sometimes, it may not be. In case links work only in some email messages, or only in your main account, or in addition to this, you also see blank message bodies, attachments that don&#8217;t load, or your Outlook crashes when opening some folders.<\/p>\n\n\n\n<p>Outlook uses SCANPST.EXE, which is alternatively known as the Inbox Repair Tool, to scan and fix some PST errors. It might prove effective for common errors in files, but it may not fix all types of corruption.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Links work fine in a new profile but not your main one<\/li>\n\n\n\n<li>SCANPST says &#8220;Errors were found but could not be corrected&#8221;<\/li>\n\n\n\n<li>Your PST is close to or past 50GB<\/li>\n\n\n\n<li>Corruption shows up across several folders, not just one<\/li>\n\n\n\n<li>The PST won&#8217;t even mount, and you need the data back<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading main_heading\"><span class=\"ez-toc-section\" id=\"SysInfoTools_PST_Recovery_Repair_Major_Corruption\"><\/span>SysInfoTools PST Recovery: Repair Major Corruption<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If your PST file is damaged or corrupted, you will also not be able to access the hyperlinks provided in it. Therefore, to solve the &#8221; Hyperlinks are not working in Outlook error and repair PST, use the <strong>SysInfo PST Repair Tool<\/strong>. Also, this versatile software repairs the file within seconds and swiftly recovers data. In addition, some unique features that this tool holds to make it reliable are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Helps to <a href=\"https:\/\/www.sysinfotools.com\/blog\/fix-not-receiving-emails-on-outlook\/\" target=\"_blank\" rel=\"noopener\"><strong>Fix Not Receiving Emails on Outlook issue<\/strong><\/a>.<\/li>\n\n\n\n<li>Provides Standard and Advanced recovery modes to handle PST corruption.<\/li>\n\n\n\n<li>Beneficial when <a href=\"https:\/\/www.sysinfotools.com\/blog\/scanpst-location-outlook-windows\/\" target=\"_blank\" rel=\"noopener\"><strong>SCANPST Location-Locate Outlook Inbox Repair Tool<\/strong><\/a> fails.<\/li>\n\n\n\n<li>This excellent utility works for all Outlook versions and Windows OS.<\/li>\n<\/ul>\n\n\n\n<p><span style=\"font-weight: 400;\"><strong>Note:<\/strong> For detailed guide, check the <\/span><a href=\"https:\/\/www.sysinfotools.com\/software-guide\/how-to-restore-corrupt-pst-file.html\" target=\"_blank\" rel=\"noopener\"><strong>Software Guide of SysInfo PST Repair Tool<\/strong><\/a><span style=\"font-weight: 400;\">. It gives you step-by-step instructions to recover your corrupted PST file.<\/span><\/p>\n\n\n\n<h4 class=\"wp-block-heading main_heading\">Quick Reference: What Actually Works vs. What Doesn&#8217;t<\/h4>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>\n<p><strong>What Users Try<\/strong><\/p>\n<\/td><td>\n<p><strong>Does It Work?<\/strong><\/p>\n<\/td><td>\n<p><strong>Reality<\/strong><\/p>\n<\/td><\/tr><tr><td>\n<p>Reinstalling Outlook<\/p>\n<\/td><td>\n<p>Rarely<\/p>\n<\/td><td>\n<p>The problem is usually Windows protocol handling, not Outlook<\/p>\n<\/td><\/tr><tr><td>\n<p>Resetting Internet Explorer<\/p>\n<\/td><td>\n<p>No<\/p>\n<\/td><td>\n<p>IE is dead. This hasn&#8217;t been relevant for years.<\/p>\n<\/td><\/tr><tr><td>\n<p>Changing browser homepage<\/p>\n<\/td><td>\n<p>No<\/p>\n<\/td><td>\n<p>Homepage has nothing to do with protocol delegation<\/p>\n<\/td><\/tr><tr><td>\n<p>Setting default browser (surface level)<\/p>\n<\/td><td>\n<p>Sometimes<\/p>\n<\/td><td>\n<p>You need to map HTTP\/HTTPS protocols and .htm\/.html file types specifically<\/p>\n<\/td><\/tr><tr><td>\n<p>Registry .html fix<\/p>\n<\/td><td>\n<p>Often<\/p>\n<\/td><td>\n<p>Quick, safe, and addresses the root cause when associations drift<\/p>\n<\/td><\/tr><tr><td>\n<p>regsvr32 urlmon.dll<\/p>\n<\/td><td>\n<p>Often<\/p>\n<\/td><td>\n<p>Fixes silent failures where nothing happens on click<\/p>\n<\/td><\/tr><tr><td>\n<p>Safe Mode testing<\/p>\n<\/td><td>\n<p>Always useful<\/p>\n<\/td><td>\n<p>Isolates add-in conflicts in under 2 minutes<\/p>\n<\/td><\/tr><tr><td>\n<p>Office Repair<\/p>\n<\/td><td>\n<p>Sometimes<\/p>\n<\/td><td>\n<p>Fixes actual Outlook corruption, but overused for link issues<\/p>\n<\/td><\/tr><tr><td>\n<p>PST Recovery Tool<\/p>\n<\/td><td>\n<p>When the file is corrupt<\/p>\n<\/td><td>\n<p>The only real solution when the data structure itself is damaged<\/p>\n<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading main_heading\"><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Users don\u2019t need to worry anymore whenever they face the &#8221; Hyperlinks are not working in Outlook error. They can simply follow the manual methods stated above in the blog. Furthermore, if they find their Outlook PST file corrupted, use the suggested professional tool to easily fix it.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to Fix Hyperlinks Not Working in Outlook | Easy Methods\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/Q4nPwLgXeCE?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h3 class=\"wp-block-heading faq_heading\"><span class=\"ez-toc-section\" id=\"Frequently_Asked_Questions\"><\/span>Frequently Asked Questions<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1787570325288\"><strong class=\"schema-faq-question\">Q1. Why do my Outlook links work in Safe Mode but not normal mode?<\/strong> <p class=\"schema-faq-answer\"><strong>Ans.<\/strong> Because an add-in is interfering. Launch Outlook normally, go to File > Options > Add-ins, and disable COM add-ins one by one until you find the culprit. Security scanners and old PDF plugins are the usual suspects.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1787570358053\"><strong class=\"schema-faq-question\">Q2. Can a corrupted PST file actually break hyperlinks?<\/strong> <p class=\"schema-faq-answer\"><strong>Ans.<\/strong> Yes. If the PST structure is damaged, Outlook can&#8217;t render HTML properly inside emails. Links become unclickable, attachments go missing, and message bodies show up blank. It&#8217;s not a browser problem \u2014 it&#8217;s a data file problem.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1787570358572\"><strong class=\"schema-faq-question\">Q3. I ran SCANPST, and it said it fixed errors, but links are still broken. Now what?<\/strong> <p class=\"schema-faq-answer\"><strong>Ans.<\/strong> SCANPST handles surface-level corruption well, but it can&#8217;t rebuild deeply damaged PST structures. If the issue persists, the file needs dedicated recovery software. That&#8217;s where tools like SysInfoTools PST Recovery come in \u2014 they dig deeper than Microsoft&#8217;s free utility.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1787570359180\"><strong class=\"schema-faq-question\">Q4. Does resetting Internet Explorer settings fix this?<\/strong> <p class=\"schema-faq-answer\"><strong>Ans.<\/strong> Not anymore. Internet Explorer is dead and buried. Modern Outlook doesn&#8217;t rely on it for link handling. Focus on your default browser protocols and the htmlfile registry key instead.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1787570360556\"><strong class=\"schema-faq-question\">Q5. Why does nothing happen when I click a link \u2014 no error, no browser, nothing?<\/strong> <p class=\"schema-faq-answer\"><strong>Ans.<\/strong> That&#8217;s the classic urlmon.dll failure. The URL Moniker DLL library utilized by Windows to handle link clicks is either deregistered or damaged. Execute regsvr32 urlmon.dll through an administrative Command Prompt window and reboot your computer.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1787570361007\"><strong class=\"schema-faq-question\">Q6. Is there a difference between the new Outlook and Classic Outlook for this issue?<\/strong> <p class=\"schema-faq-answer\"><strong>Ans.<\/strong> Yes, somewhat. The new Outlook (the web-based version) leans on Microsoft Edge more directly than Classic Outlook does. So if you&#8217;re on the new Outlook and links still won&#8217;t open after the usual fixes, don&#8217;t stop at setting a general default browser. Go into your browser settings and make Edge the default specifically for HTTP and HTTPS links \u2014 that&#8217;s the setting the new Outlook actually pays attention to.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1787570361638\"><strong class=\"schema-faq-question\">Q7. What if the registry key HKEY_CLASSES_ROOT.html already says htmlfile?<\/strong> <p class=\"schema-faq-answer\"><strong>Ans.<\/strong> Then the registry isn&#8217;t your problem. Move on to re-registering urlmon.dll or testing Outlook in Safe Mode. Don&#8217;t keep chasing ghosts in the registry if the value is already correct.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1787570362827\"><strong class=\"schema-faq-question\">Q8. How do I know if my PST is too large for SCANPST?<\/strong> <p class=\"schema-faq-answer\"><strong><strong>Ans.<\/strong><\/strong> SCANPST starts struggling around 20- 30 GB and often fails near 50GB. If your file is in that range and already showing corruption symptoms, don&#8217;t waste time re-running the free tool \u2014 go straight to dedicated PST recovery software instead.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1787570363340\"><strong class=\"schema-faq-question\">Q9. Can I migrate recovered PST data directly to Office 365?<\/strong> <p class=\"schema-faq-answer\"><strong>Ans.<\/strong> Yes. SysInfoTools PST Recovery exports to PST format, which you can import into Outlook and then sync to Office 365. The PST Viewer also offers direct export options for cloud migration.<\/p> <\/div> <\/div>\n\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-left kksr-valign-bottom\"\n    data-payload='{&quot;align&quot;:&quot;left&quot;,&quot;id&quot;:&quot;9751&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;bottom&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;1&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;5&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;Rate this post&quot;,&quot;legend&quot;:&quot;5\\\/5 - (1 vote)&quot;,&quot;size&quot;:&quot;24&quot;,&quot;title&quot;:&quot;How to Solve Hyperlinks are Not Working in Outlook Error&quot;,&quot;width&quot;:&quot;142.5&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 142.5px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 19.2px;\">\n            5\/5 - (1 vote)    <\/div>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Summary: Hyperlinks are the shortcuts embedded in emails to switch between different web pages without much effort. However, recently many<a class=\"read-more ml-1 main-read-more\" href=\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":16716,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1722],"tags":[1665,1667,1666],"class_list":["post-9751","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-outlook-error","tag-hyperlink-not-working","tag-hyperlink-not-working-in-outlook","tag-solved-outlook-error"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Solve Hyperlinks Are Not Working in Outlook Error<\/title>\n<meta name=\"description\" content=\"Outlook hyperlinks not working? Find common causes and step-by-step solutions to restore clickable links and resolve email URL issues.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Solve Hyperlinks Are Not Working in Outlook Error\" \/>\n<meta property=\"og:description\" content=\"Outlook hyperlinks not working? Find common causes and step-by-step solutions to restore clickable links and resolve email URL issues.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/\" \/>\n<meta property=\"og:site_name\" content=\"SysinfoTools Tech Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/sysinfotools\" \/>\n<meta property=\"article:published_time\" content=\"2026-08-24T11:32:25+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-24T11:34:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.sysinfotools.com\/blog\/wp-content\/uploads\/2021\/01\/how-to-solve-hyperlinks-are-not-working-in-outlook-error.png\" \/>\n\t<meta property=\"og:image:width\" content=\"698\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Simran Bhatia\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Simran Bhatia\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"9 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/\"},\"author\":{\"name\":\"Simran Bhatia\",\"@id\":\"https:\/\/www.sysinfotools.com\/blog\/#\/schema\/person\/0bc86a610ba204e43dcf67ac0c4f422a\"},\"headline\":\"How to Solve Hyperlinks are Not Working in Outlook Error\",\"datePublished\":\"2026-08-24T11:32:25+00:00\",\"dateModified\":\"2026-08-24T11:34:39+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/\"},\"wordCount\":1910,\"publisher\":{\"@id\":\"https:\/\/www.sysinfotools.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.sysinfotools.com\/blog\/wp-content\/uploads\/2021\/01\/how-to-solve-hyperlinks-are-not-working-in-outlook-error.png\",\"keywords\":[\"hyperlink not working\",\"hyperlink not working in outlook\",\"solved outlook error\"],\"articleSection\":[\"Outlook Error\"],\"inLanguage\":\"en-US\"},{\"@type\":[\"WebPage\",\"FAQPage\"],\"@id\":\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/\",\"url\":\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/\",\"name\":\"How to Solve Hyperlinks Are Not Working in Outlook Error\",\"isPartOf\":{\"@id\":\"https:\/\/www.sysinfotools.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.sysinfotools.com\/blog\/wp-content\/uploads\/2021\/01\/how-to-solve-hyperlinks-are-not-working-in-outlook-error.png\",\"datePublished\":\"2026-08-24T11:32:25+00:00\",\"dateModified\":\"2026-08-24T11:34:39+00:00\",\"description\":\"Outlook hyperlinks not working? 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With a background in computer science and a passion for writing, I thrive to deliver complex technical content in simple layman terms.\",\"sameAs\":[\"https:\/\/www.sysinfotools.com\/\",\"https:\/\/www.linkedin.com\/in\/simran-bhatia-190169299\"],\"url\":\"https:\/\/www.sysinfotools.com\/blog\/author\/admin\/\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570325288\",\"position\":1,\"url\":\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570325288\",\"name\":\"Q1. Why do my Outlook links work in Safe Mode but not normal mode?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<strong>Ans.<\/strong> Because an add-in is interfering. Launch Outlook normally, go to File > Options > Add-ins, and disable COM add-ins one by one until you find the culprit. Security scanners and old PDF plugins are the usual suspects.\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570358053\",\"position\":2,\"url\":\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570358053\",\"name\":\"Q2. Can a corrupted PST file actually break hyperlinks?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<strong>Ans.<\/strong> Yes. If the PST structure is damaged, Outlook can't render HTML properly inside emails. Links become unclickable, attachments go missing, and message bodies show up blank. It's not a browser problem \u2014 it's a data file problem.\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570358572\",\"position\":3,\"url\":\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570358572\",\"name\":\"Q3. I ran SCANPST, and it said it fixed errors, but links are still broken. Now what?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<strong>Ans.<\/strong> SCANPST handles surface-level corruption well, but it can't rebuild deeply damaged PST structures. If the issue persists, the file needs dedicated recovery software. That's where tools like SysInfoTools PST Recovery come in \u2014 they dig deeper than Microsoft's free utility.\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570359180\",\"position\":4,\"url\":\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570359180\",\"name\":\"Q4. Does resetting Internet Explorer settings fix this?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<strong>Ans.<\/strong> Not anymore. Internet Explorer is dead and buried. Modern Outlook doesn't rely on it for link handling. Focus on your default browser protocols and the htmlfile registry key instead.\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570360556\",\"position\":5,\"url\":\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570360556\",\"name\":\"Q5. Why does nothing happen when I click a link \u2014 no error, no browser, nothing?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<strong>Ans.<\/strong> That's the classic urlmon.dll failure. The URL Moniker DLL library utilized by Windows to handle link clicks is either deregistered or damaged. Execute regsvr32 urlmon.dll through an administrative Command Prompt window and reboot your computer.\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570361007\",\"position\":6,\"url\":\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570361007\",\"name\":\"Q6. Is there a difference between the new Outlook and Classic Outlook for this issue?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<strong>Ans.<\/strong> Yes, somewhat. The new Outlook (the web-based version) leans on Microsoft Edge more directly than Classic Outlook does. So if you're on the new Outlook and links still won't open after the usual fixes, don't stop at setting a general default browser. Go into your browser settings and make Edge the default specifically for HTTP and HTTPS links \u2014 that's the setting the new Outlook actually pays attention to.\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570361638\",\"position\":7,\"url\":\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570361638\",\"name\":\"Q7. What if the registry key HKEY_CLASSES_ROOT.html already says htmlfile?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<strong>Ans.<\/strong> Then the registry isn't your problem. Move on to re-registering urlmon.dll or testing Outlook in Safe Mode. Don't keep chasing ghosts in the registry if the value is already correct.\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570362827\",\"position\":8,\"url\":\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570362827\",\"name\":\"Q8. How do I know if my PST is too large for SCANPST?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<strong><strong>Ans.<\/strong><\/strong> SCANPST starts struggling around 20- 30 GB and often fails near 50GB. If your file is in that range and already showing corruption symptoms, don't waste time re-running the free tool \u2014 go straight to dedicated PST recovery software instead.\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570363340\",\"position\":9,\"url\":\"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570363340\",\"name\":\"Q9. Can I migrate recovered PST data directly to Office 365?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<strong>Ans.<\/strong> Yes. SysInfoTools PST Recovery exports to PST format, which you can import into Outlook and then sync to Office 365. 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With a background in computer science and a passion for writing, I thrive to deliver complex technical content in simple layman terms.","sameAs":["https:\/\/www.sysinfotools.com\/","https:\/\/www.linkedin.com\/in\/simran-bhatia-190169299"],"url":"https:\/\/www.sysinfotools.com\/blog\/author\/admin\/"},{"@type":"Question","@id":"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570325288","position":1,"url":"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570325288","name":"Q1. Why do my Outlook links work in Safe Mode but not normal mode?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>Ans.<\/strong> Because an add-in is interfering. Launch Outlook normally, go to File > Options > Add-ins, and disable COM add-ins one by one until you find the culprit. Security scanners and old PDF plugins are the usual suspects.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570358053","position":2,"url":"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570358053","name":"Q2. Can a corrupted PST file actually break hyperlinks?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>Ans.<\/strong> Yes. If the PST structure is damaged, Outlook can't render HTML properly inside emails. Links become unclickable, attachments go missing, and message bodies show up blank. It's not a browser problem \u2014 it's a data file problem.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570358572","position":3,"url":"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570358572","name":"Q3. I ran SCANPST, and it said it fixed errors, but links are still broken. Now what?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>Ans.<\/strong> SCANPST handles surface-level corruption well, but it can't rebuild deeply damaged PST structures. If the issue persists, the file needs dedicated recovery software. That's where tools like SysInfoTools PST Recovery come in \u2014 they dig deeper than Microsoft's free utility.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570359180","position":4,"url":"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570359180","name":"Q4. Does resetting Internet Explorer settings fix this?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>Ans.<\/strong> Not anymore. Internet Explorer is dead and buried. Modern Outlook doesn't rely on it for link handling. Focus on your default browser protocols and the htmlfile registry key instead.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570360556","position":5,"url":"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570360556","name":"Q5. Why does nothing happen when I click a link \u2014 no error, no browser, nothing?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>Ans.<\/strong> That's the classic urlmon.dll failure. The URL Moniker DLL library utilized by Windows to handle link clicks is either deregistered or damaged. Execute regsvr32 urlmon.dll through an administrative Command Prompt window and reboot your computer.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570361007","position":6,"url":"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570361007","name":"Q6. Is there a difference between the new Outlook and Classic Outlook for this issue?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>Ans.<\/strong> Yes, somewhat. The new Outlook (the web-based version) leans on Microsoft Edge more directly than Classic Outlook does. So if you're on the new Outlook and links still won't open after the usual fixes, don't stop at setting a general default browser. Go into your browser settings and make Edge the default specifically for HTTP and HTTPS links \u2014 that's the setting the new Outlook actually pays attention to.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570361638","position":7,"url":"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570361638","name":"Q7. What if the registry key HKEY_CLASSES_ROOT.html already says htmlfile?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>Ans.<\/strong> Then the registry isn't your problem. Move on to re-registering urlmon.dll or testing Outlook in Safe Mode. Don't keep chasing ghosts in the registry if the value is already correct.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570362827","position":8,"url":"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570362827","name":"Q8. How do I know if my PST is too large for SCANPST?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong><strong>Ans.<\/strong><\/strong> SCANPST starts struggling around 20- 30 GB and often fails near 50GB. If your file is in that range and already showing corruption symptoms, don't waste time re-running the free tool \u2014 go straight to dedicated PST recovery software instead.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570363340","position":9,"url":"https:\/\/www.sysinfotools.com\/blog\/solved-hyperlinks-are-not-working-in-outlook\/#faq-question-1787570363340","name":"Q9. Can I migrate recovered PST data directly to Office 365?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>Ans.<\/strong> Yes. SysInfoTools PST Recovery exports to PST format, which you can import into Outlook and then sync to Office 365. 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