{"id":8669,"date":"2019-10-05T09:50:25","date_gmt":"2019-10-05T09:50:25","guid":{"rendered":"https:\/\/www.sysinfotools.com\/blog\/?p=8669"},"modified":"2025-02-17T08:41:03","modified_gmt":"2025-02-17T08:41:03","slug":"what-to-do-if-microsoft-outlook-closes-unexpectedly","status":"publish","type":"post","link":"https:\/\/www.sysinfotools.com\/blog\/what-to-do-if-microsoft-outlook-closes-unexpectedly\/","title":{"rendered":"What to do if Microsoft Outlook Closes Unexpectedly"},"content":{"rendered":"<div class=\"block_sum\"><strong>Summary:-<\/strong> Microsoft Outlook<\/strong> is an important worldwide program. This allows a user to effectively manage all personal information, i.e. addresses, notes, schedules, newspapers, etc. This is a system with consistency however, when accessing MS Outlook messages, multiple users have encountered problems. Occasionally, when reading or producing email messages, <strong>Outlook closes unexpectedly. <\/strong>We will explore a simple and reliable approach to solving this Outlook problem, which includes reasons for this blunder, some manual approaches, as well as best <a href=\"https:\/\/www.sysinfotools.com\/recovery\/pst-recovery.php\"><strong>PST File Recovery<\/strong><\/a> Tool that will help you to make your task easy.<\/strong> So, without wasting time, let&#8217;s get started.<p class=\"blog-btn\"><a class=\"sum-d-btn\" href=\"https:\/\/www.sysinfotools.com\/demo-version\/SysInfoTools-PST-recovery.exe\"><i class=\"icon-windows\"><\/i>  Download<\/a>   <a class=\"sum-b-btn\" href=\"https:\/\/www.sysinfotools.com\/buynow\/pst-recovery.php\"><i class=\"icon icon-basket\"><\/i>  Buy Now<\/a><\/p><\/div>\r\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<div class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/div>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.sysinfotools.com\/blog\/what-to-do-if-microsoft-outlook-closes-unexpectedly\/#Reasons_behind_When_Outlook_Stopped_Working\" >Reasons behind When Outlook Stopped Working<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.sysinfotools.com\/blog\/what-to-do-if-microsoft-outlook-closes-unexpectedly\/#Method_1_Disable_Outlook_Add-ins\" >Method 1: Disable Outlook Add-ins<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.sysinfotools.com\/blog\/what-to-do-if-microsoft-outlook-closes-unexpectedly\/#Method_2_Inbox_Repair_Tool\" >Method 2: Inbox Repair Tool<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.sysinfotools.com\/blog\/what-to-do-if-microsoft-outlook-closes-unexpectedly\/#Using_PST_Recovery_Utility\" >Using PST Recovery Utility<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.sysinfotools.com\/blog\/what-to-do-if-microsoft-outlook-closes-unexpectedly\/#How_does_Outlook_PST_Recovery_utility_work\" >How does Outlook PST Recovery utility work?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.sysinfotools.com\/blog\/what-to-do-if-microsoft-outlook-closes-unexpectedly\/#Conclusion\" >Conclusion<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Reasons_behind_When_Outlook_Stopped_Working\"><\/span>Reasons behind When Outlook Stopped Working<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p><strong>#1.<\/strong> When a user <strong>upgrades <\/strong>Outlook to the latest version.<\/p>\r\n<p><strong>#2<\/strong>. If a <strong>.pst file is out of a size<\/strong> or damaged.<\/p>\r\n<p><strong>#3.<\/strong> When <strong>Virus <\/strong>affects any files on a window system.<\/p>\r\n<p>Because of these reasons\r\nwhen a user starts MS Outlook, then found that <strong>Outlook closes randomly <\/strong>due to which all emails have lost.\r\nMicrosoft Outlook has stopped working then it is how annoying. That\u2019s why to\r\nsolve the problem we will discuss all the methods to solve this issue.<\/p>\r\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Method_1_Disable_Outlook_Add-ins\"><\/span>Method 1: Disable Outlook Add-ins<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<!-- \/wp:post-content -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>If add-ins are not necessary then disable\r\nand remove from Outlook because sometimes add-ins may generate the problem and\r\nsome of them can slow down the performance of Outlook. Now, follow the steps\r\nbelow to know how to disable Outlook add-ins:<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><strong>Step 1: <\/strong>Open MS Outlook, click to\r\nrun. Insert Outlook\/safe inside the field and click <strong>OK<\/strong>.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><strong>Step 2: <\/strong>Now, in Outlook click on\r\nthe <strong>File<\/strong> then <strong>Options<\/strong> and then <strong>Add-ins<\/strong>.\r\nNow, in <strong>Add-in<\/strong> settings, choose the <strong>Manage<\/strong> option and click <strong>Go<\/strong>.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><strong>Step 3: <\/strong>Next, a pop-up will appear\r\ncontaining the <strong>Add-ins available<\/strong>.\r\nYou can preview those, in which you need to make the changes. In this way, the\r\nprocess will be completed successfully.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:heading -->\r\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Method_2_Inbox_Repair_Tool\"><\/span>Method 2: Inbox Repair Tool<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<!-- \/wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Follow the below\r\nsteps to run<strong> Inbox Repair Tool:<\/strong><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>1. Close the Outlook.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>2. Enable <strong>Show hidden files and folders<\/strong> option in your <strong>Folder options<\/strong>. You need this setting to be enabled to locate the <strong>scanpst.exe<\/strong> file. The file scanpst.exe is a hidden file.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>3. To check this setting, follow these steps:<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:list -->\r\n<ul><li>Hit Start, then Control panel.<\/li><li>Hit <strong>Folder Options<\/strong> or <strong>File Explorer Options<\/strong>, then move to the <strong>View<\/strong> tab<\/li><\/ul>\r\n<!-- \/wp:list -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>4. Within <strong>Hidden files and folders<\/strong>, select <strong>Show hidden files and folders<\/strong> option and then click <strong>Ok<\/strong>.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>5. Navigate to the location of your Microsoft Office installation.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>6. If you cannot find the scanpst.exe file using search then try to locate the file manually. Check the following locations for the file (Notice: Location depends on which version of Windows you are using).<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><strong>For 64-bit Windows Vista, Windows 7, Windows 8 and Windows 10<\/strong><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:list -->\r\n<ul><li>drive:\\Program\r\nFiles\\Microsoft Office\\OFFICE16<\/li><li>drive:\\Program\r\nFiles\\Microsoft Office\\OFFICE15<\/li><li>drive:\\Program\r\nFiles\\Microsoft Office\\OFFICE14<\/li><li>drive:\\Program\r\nFiles\\Microsoft Office\\OFFICE12<\/li><\/ul>\r\n<!-- \/wp:list -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><strong>For 32-bit Windows Vista, Windows 7, Windows 8 and Windows 10<\/strong><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:list -->\r\n<ul><li>drive:\\Program Files (x86)\\Microsoft Office\\Office16<\/li><li>drive:\\Program Files (x86)\\Microsoft Office\\Office15<\/li><li>drive:\\Program Files (x86)\\Microsoft Office\\Office14<\/li><li>drive:\\Program Files (x86)\\Microsoft Office\\Office12<\/li><\/ul>\r\n<!-- \/wp:list -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>7. Then to open the program Double-click the <strong>scanpst.exe <\/strong>file.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>8. Hit on <strong>Browse option <\/strong>to locate the corrupted .pst\/.ost file.<br> The .pst\/.ost files can be located in the following folders by default:<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:list -->\r\n<ul><li>drive:\\Users\\&lt;username&gt;\\AppData\\Local\\Microsoft\\Outlook<\/li><li>drive:\\Users\\&lt;username&gt;\\Roaming\\Local\\Microsoft\\Outlook<\/li><li>drive:\\Users\\&lt;username&gt;\\Documents\\Outlook Files<\/li><li>drive:\\Users\\&lt;username&gt;\\My Documents\\Outlook Files<\/li><li>drive:\\Documents and Settings\\&lt;username&gt;\\Local Settings\\Application Data\\Microsoft\\Outlook<\/li><\/ul>\r\n<!-- \/wp:list -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>9. Hit on <strong>Start<\/strong>. Then the Inbox Repair Tool scans the file and reports whether it found any errors. <\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>10. Hit on the <strong>Repair option <\/strong>if any errors were found.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>11. At last, Click <strong>OK.<\/strong><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:heading -->\r\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Using_PST_Recovery_Utility\"><\/span>Using PST Recovery Utility<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<!-- \/wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>After trying all the above-mentioned methods if the user didn\u2019t find a satisfactory solution then try an automated utility to resolve the Outlook problem. <strong>Outlook PST Recovery <\/strong>is the best solution for this type of problem, with this utility you can stop the <strong>Outlook closes unexpectedly <\/strong>issue in Windows 10, 8 or other versions. You can easily access <a href=\"https:\/\/www.sysinfotools.com\/blog\/access-archived-emails-in-outlook\/\"><strong>archived emails in Outlook<\/strong><\/a>. It helps you migrate the emails from Outlook to other email clients and can repair the corrupt and damaged PST files. This utility is compatible with all the Windows OS when <strong>Outlook keeps crashing windows.<\/strong><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><strong>Features:<\/strong><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:list -->\r\n<ul><li>It\r\nrestores all Outlook email items like Emails, Calendars, Contacts, etc.<\/li><li>No\r\nfile size limitations for PST recovery, i.e., a file of up to 80GB PST.<\/li><li>Also,\r\nit saves the recovered PST files&#8217; data into multiple formats like PST, MSG,\r\nMBOX, DBX, and EML.<\/li>\r\n<li>It also helps to fix <a href=\"https:\/\/www.sysinfotools.com\/blog\/microsoft-outlook-encountered-a-problem-and-needs-to-close\/\"><strong>Microsoft Outlook Encountered A Problem And Needs To Close<\/strong><\/a> error.\r\n<li>Encrypted and Password Protected Outlook PST Files can be recovered by this successfully.<\/li>\r\n<li>Solve <a href=\"https:\/\/www.sysinfotools.com\/blog\/resolve-the-set-of-folders-cannot-be-opened-error\/\"><strong>Set of Folders Cannot Be Opened Error<\/strong><\/a><\/li>\r\n<\/ul>\r\n<!-- \/wp:list -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Let move towards to\r\nknow it&#8217;s working.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:heading {\"level\":3} -->\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_does_Outlook_PST_Recovery_utility_work\"><\/span>How does Outlook PST Recovery utility work?<span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<!-- \/wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>You can visit a&nbsp; video as shown below for proper understanding\r\nabout its working and finally get the recovered pst files.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:embed {\"url\":\"https:\/\/youtu.be\/Edt1PxEpq0w\",\"type\":\"video\",\"providerNameSlug\":\"youtube\",\"responsive\":true,\"className\":\"wp-embed-aspect-16-9 wp-has-aspect-ratio\"} -->\r\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\r\n<iframe loading=\"lazy\" title=\"SysInfoTools PST Recovery Tool - Restore &amp; Fix Corrupt PST File in Outlook 2016\/2013\/2010\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/Edt1PxEpq0w?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\r\n<\/div><\/figure>\r\n<!-- \/wp:embed -->\r\n\r\n<!-- wp:paragraph -->\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>I have discussed, what to do if Microsoft Outlook closes unexpectedly with some manual methods as well as an automated method. Try those methods to resolve the Outlook issue. I would suggest using an automated method because it is less time-consuming utility in a very efficient manner. Users can even <a href=\"https:\/\/www.sysinfotools.com\/blog\/outlook-out-of-memory-system-resources\/\">fix error outlook out of memory system resources <\/a><\/p>\r\n<!-- \/wp:paragraph -->\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-left kksr-valign-bottom\"\n    data-payload='{&quot;align&quot;:&quot;left&quot;,&quot;id&quot;:&quot;8669&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;bottom&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;1&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;5&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;Rate this post&quot;,&quot;legend&quot;:&quot;5\\\/5 - (1 vote)&quot;,&quot;size&quot;:&quot;24&quot;,&quot;title&quot;:&quot;What to do if Microsoft Outlook Closes Unexpectedly&quot;,&quot;width&quot;:&quot;142.5&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 142.5px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 19.2px;\">\n            5\/5 - (1 vote)    <\/div>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Summary:- Microsoft Outlook is an important worldwide program. This allows a user to effectively manage all personal information, i.e. addresses,<a class=\"read-more ml-1 main-read-more\" href=\"https:\/\/www.sysinfotools.com\/blog\/what-to-do-if-microsoft-outlook-closes-unexpectedly\/\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":8674,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[532],"tags":[1516,1515],"class_list":["post-8669","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-file-recovery-repair","tag-outlook-closes-randomly","tag-outlook-crash"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>[Resolved] Microsoft Outlook Closes Unexpectedly Problem<\/title>\n<meta name=\"description\" content=\"If Outlook cashes or Outlook Closes Unexpectedly ? 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