{"id":805,"date":"2014-04-01T06:31:49","date_gmt":"2014-04-01T06:31:49","guid":{"rendered":"http:\/\/sysinfotools.com\/blog\/?p=805"},"modified":"2025-01-27T06:54:14","modified_gmt":"2025-01-27T06:54:14","slug":"outlook-inbox-repair-tool-not-working-and-responding","status":"publish","type":"post","link":"https:\/\/www.sysinfotools.com\/blog\/outlook-inbox-repair-tool-not-working-and-responding\/","title":{"rendered":"Fix Outlook Inbox Repair Tool Not Responding and Working Error"},"content":{"rendered":"<div class=\"block_sum\"><strong>Summary:-<\/strong> Everyone prefers going for a free solution first whenever they encounter an error. Therefore, ScanPST.exe is the first choice of users for repairing PST file corruption. However, sometimes you may encounter an Outlook inbox repair tool not responding error. What to do in such a scenario? This blog tells all about the error causes and the best solutions to fix it. Additionally, a <a href=\"https:\/\/www.sysinfotools.com\/recovery\/pst-recovery.php\"><strong>PST File Recovery<\/strong><\/a> Tool is provided for recovery when ScanPST.exe fails. <p class=\"blog-btn\"><a class=\"sum-d-btn\" href=\"https:\/\/www.sysinfotools.com\/demo-version\/SysInfoTools-PST-recovery.exe\"><i class=\"icon-windows\"><\/i>  Download<\/a>   <a class=\"sum-b-btn\" href=\"https:\/\/www.sysinfotools.com\/buynow\/pst-recovery.php\"><i class=\"icon icon-basket\"><\/i>  Buy Now<\/a><\/p><\/div>\r\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<div class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/div>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.sysinfotools.com\/blog\/outlook-inbox-repair-tool-not-working-and-responding\/#Why_is_the_Microsoft_Outlook_Repair_Tool_Not_Responding\" >Why is the Microsoft Outlook Repair Tool Not Responding?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.sysinfotools.com\/blog\/outlook-inbox-repair-tool-not-working-and-responding\/#How_to_Fix_Outlook_Inbox_Repair_Tool_Not_Responding_and_Working_Error\" >How to Fix Outlook Inbox Repair Tool Not Responding and Working Error?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.sysinfotools.com\/blog\/outlook-inbox-repair-tool-not-working-and-responding\/#Manual_Methods_to_Fix_Outlook_Inbox_Repair_Tool_Not_Working_Error\" >Manual Methods to Fix Outlook Inbox Repair Tool Not Working Error<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.sysinfotools.com\/blog\/outlook-inbox-repair-tool-not-working-and-responding\/#Other_Ways_to_Fix_Microsoft_Outlook_Repair_Tool_Not_Responding_Issue_Manually\" >Other Ways to Fix Microsoft Outlook Repair Tool Not Responding Issue Manually<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.sysinfotools.com\/blog\/outlook-inbox-repair-tool-not-working-and-responding\/#Best_Dedicated_Tool_to_Fix_Outlook_Inbox_Repair_Tool_Not_Responding_Error\" >Best Dedicated Tool to Fix Outlook Inbox Repair Tool Not Responding Error<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.sysinfotools.com\/blog\/outlook-inbox-repair-tool-not-working-and-responding\/#Conclusion\" >Conclusion<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Why_is_the_Microsoft_Outlook_Repair_Tool_Not_Responding\"><\/span>Why is the Microsoft Outlook Repair Tool Not Responding?<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p>The reasons behind the Outlook freezing and inbox repair tool not working error are as follows:<\/p>\r\n<ul>\r\n<li>Improper MS Outlook shutdown or Outdated Outlook<\/li>\r\n<li>Hard drives facing CRC errors<\/li>\r\n<li>Oversized PSTs and add-in interference<\/li>\r\n<li>Other applications are using PST file<\/li>\r\n<li>Viruses or Online Threats Infection<\/li>\r\n<li>Severe corruption in the PST files<\/li>\r\n<\/ul>\r\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Fix_Outlook_Inbox_Repair_Tool_Not_Responding_and_Working_Error\"><\/span>How to Fix Outlook Inbox Repair Tool Not Responding and Working Error?<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p>There are numerous solutions available to fix ScanPST.exe. Here, we have jotted down the most reliable manual ways and a professional tool to swiftly handle your issue. Let&rsquo;s dive into the step-by-step process for the methods.<\/p>\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Manual_Methods_to_Fix_Outlook_Inbox_Repair_Tool_Not_Working_Error\"><\/span>Manual Methods to Fix Outlook Inbox Repair Tool Not Working Error<span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p>We have various ways to resolve the error manually to access PST files easily. These are explained below.<\/p>\r\n<h4 class=\"wp-block-heading\">Way 1: Locate and Launch Correct Inbox Repair Tool (SCANPST.EXE)<\/h4>\r\n<ol>\r\n<li>Firstly, find the <strong>right path<\/strong> for the <strong>Inbox Repair Tool<\/strong> depending on the Outlook version.<\/li>\r\n<li>It can be as follows:<\/li>\r\n<ul>\r\n<li>For Outlook 2016 to the latest versions:<\/li>\r\n<figure class=\"wp-block-table\"><table><tbody><tr><td><em><p><strong>C:\\ Program Files (x86)\\ Microsoft Office\\ Office (21\/19\/16)\\<\/strong><\/p>\r\n<p><strong>C:\\ Program Files\\ Microsoft Office\\ Office (21\/19\/16)\\<\/strong><\/p><\/em><\/td><\/tr><\/tbody><\/table><\/figure>\r\n<li>For Outlook 2013:<\/li>\r\n<figure class=\"wp-block-table\"><table><tbody><tr><td><em><p><strong>C:\\ Program Files (x86)\\ Microsoft Office\\ Office (15)\\<\/strong><\/p>\r\n<p><strong>C:\\ Program Files\\ Microsoft Office\\ Office (15)\\<\/strong><\/p>\r\n<p><strong>C:\\ Program Files\\ Microsoft Office\\ root\\ Office (15)\\<\/strong><\/p><\/em><\/td><\/tr><\/tbody><\/table><\/figure>\r\n<li>For Outlook 2010 and earlier versions:<\/li>\r\n<figure class=\"wp-block-table\"><table><tbody><tr><td><em><p><strong>C:\\ Program Files (x86)\\ Microsoft Office\\ Office (14\/12)\\<\/strong><\/p>\r\n<p><strong>C:\\ Program Files\\ Microsoft Office\\ Office (14\/12)\\<\/strong><\/p><\/em><\/td><\/tr><\/tbody><\/table><\/figure>\r\n<\/ul>\r\n<li>Once you have found the correct SCANPST.exe location. Double-click it to run the tool and repair PSTs with mild corruption.<\/li>\r\n<\/ol>\r\n<h4 class=\"wp-block-heading\">Way 2: Reduce Oversized PSTs<\/h4>\r\n<p>Outlook Inbox Repair Tool does not recognize the file because its size is unfit as per the requirements. Check its size from the file properties and compress it, if it is too large.<\/p>\r\n<h4 class=\"wp-block-heading\">Way 3: Close Outlook and Other Applications\/Programs<\/h4>\r\n<p>If you want to resolve the Outlook Inbox Repair Tool not responding problem. Then, exit the running MS Outlook application. If the problem continues to persist, try to sign in and out of the account again. In addition, close any other programs working simultaneously, especially those accessing the PST files, such as Antivirus. Try using the SCANPST.EXE tool again to repair and recover PST.<\/p>\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Other_Ways_to_Fix_Microsoft_Outlook_Repair_Tool_Not_Responding_Issue_Manually\"><\/span>Other Ways to Fix Microsoft Outlook Repair Tool Not Responding Issue Manually<span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><strong>Uninstall and Re-Install Microsoft Outlook<\/strong><\/p>\r\n<ol>\r\n<li>Open the <strong>Control Panel<\/strong> and navigate to <strong>Programs<\/strong>. Select <strong>Programs and Features<\/strong>.<\/li>\r\n<li>Here, search the <strong>MS Office 2021\/2019\/2016\/2013\/2010\/2007 installation<\/strong> in the options list and click it.<\/li>\r\n<li>Further, click <strong>Change<\/strong>, and in the open dialog box, hit <strong>Repair<\/strong>.<\/li>\r\n<li>Subsequently, click <strong>Continue<\/strong> and repair the Outlook installation by following the on-screen instructions.<\/li>\r\n<\/ol>\r\n<p><strong>Create a new Outlook PST File<\/strong><\/p>\r\n<ol>\r\n<li>Start <strong>Outlook <\/strong>and click <strong>New Items<\/strong> from the top.<\/li>\r\n<li>After that, select <strong>More Items<\/strong> and pick <strong>Outlook Data File<\/strong>.<\/li>\r\n<li>Then, enter a <strong>name<\/strong> for the new PST, specify a <strong>location<\/strong>, and click <strong>OK<\/strong>.<\/li>\r\n<li>Furthermore, you have an additional option to <strong>Add Optional Password<\/strong> for the new PST.<\/li>\r\n<\/ol>\r\n<p><strong>Note:<\/strong> The above manual solutions can help you repair the SCANPST.EXE tool for free. However, there are some limitations, like it cannot handle severe corruption in PST files and cannot manage multiple files altogether. Moreover, even after all tries, these methods don&rsquo;t fix your issue. Then? No worries. A final solution is provided below.<\/p>\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Best_Dedicated_Tool_to_Fix_Outlook_Inbox_Repair_Tool_Not_Responding_Error\"><\/span>Best Dedicated Tool to Fix Outlook Inbox Repair Tool Not Responding Error<span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><strong>SysInfo PST File Recovery Tool<\/strong> is a prominent software to manage corruption for several PST files at once. It is a reliable and efficient way out and repairs severely damaged, corrupted, or inaccessible PST files within seconds. Along with that, this comprehensive utility repairs and recovers damaged Outlook data files (.pst) without losing integrity. This software permits to fix Outlook error: <a href=\"https:\/\/www.sysinfotools.com\/blog\/outlook-out-of-memory-system-resources\/\"><strong>Out of Memory or System Resources<\/strong><\/a>. Moreover, it has an easy-to-use GUI that both technical and novice users can understand. With this tool, you get some more excellent features, such as:<\/p>\r\n<ul>\r\n<li>Restores mailbox items like emails, contacts, journals, calendars, notes, etc.<\/li>\r\n<li>Resolves <a href=\"https:\/\/www.sysinfotools.com\/blog\/outlook-express-and-outlook-send-receive-error\/\"><strong>Outlook Send Receive Error<\/strong><\/a> and many others due to corrupt PST.<\/li>\r\n<li>Downloads recovered PST in PST, DBX, MSG, MBOX, and EML file formats.<\/li>\r\n<\/ul>\r\n<h4 class=\"wp-block-heading\">Steps to Use PST File Recovery When Outlook Inbox Repair Tool Not Responding<\/h4>\r\n<ol>\r\n<li>Download and install the tool, then run it as an administrator.<\/li>\r\n<li>Click <strong>Open<\/strong> and pick <strong>PST<\/strong> file\/files to upload to the software wizard.<\/li>\r\n<li>Further, choose the <strong>Standard<\/strong> or <strong>Advanced<\/strong> mode of recovery. Press <strong>OK<\/strong>.<\/li>\r\n<li>Expand the tree format and <strong>preview<\/strong> and select PST files\/folders.<\/li>\r\n<li>Afterward, click <strong>Save<\/strong> and browse for a location to save the output file.<\/li>\r\n<li>Subsequently, choose the <strong>file format<\/strong> you desire and pick additional filters.<\/li>\r\n<li>At last, press the <strong>OK<\/strong> button to quickly recover and save repaired PST.<\/li>\r\n<\/ol>\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p>The Outlook Inbox Repair Tool not responding issue can interrupt your work for a while. However, it is not very difficult to fix SCANPST.EXE. You can use the different manual ways described above to fix the error for free. But if this doesn&rsquo;t work for you, simply opt for the suggested professional tool. It is an expert-recommended solution and will save you time, effort, and hassle.<\/p>\r\n<h4 class=\"faq_heading\">Frequently Asked Questions<\/h4>\r\n\r\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1731997590899\"><strong class=\"schema-faq-question\"><strong>Q. How can I fix Outlook inbox repair tool not responding error?<\/strong><\/strong> <p class=\"schema-faq-answer\"><strong>Ans- <\/strong>If your Outlook inbox repair tool does not recognize the file, follow any of these ways to fix it:<br\/>1. Find the correct SCANPST.EXE location<br\/>2. Reduce PST file size and close Outlook and other additional programs<br\/>3. Create a new Outlook data file (.pst)\u00a0<br\/>4. Uninstall and reinstall Outlook<\/p> <\/div> <\/div>\r\n\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-left kksr-valign-bottom\"\n    data-payload='{&quot;align&quot;:&quot;left&quot;,&quot;id&quot;:&quot;805&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;bottom&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;6&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;4.8&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;Rate this post&quot;,&quot;legend&quot;:&quot;4.8\\\/5 - (6 votes)&quot;,&quot;size&quot;:&quot;24&quot;,&quot;title&quot;:&quot;Fix Outlook Inbox Repair Tool Not Responding and Working Error&quot;,&quot;width&quot;:&quot;136.7&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 136.7px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 19.2px;\">\n            4.8\/5 - (6 votes)    <\/div>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Summary:- Everyone prefers going for a free solution first whenever they encounter an error. Therefore, ScanPST.exe is the first choice<a class=\"read-more ml-1 main-read-more\" href=\"https:\/\/www.sysinfotools.com\/blog\/outlook-inbox-repair-tool-not-working-and-responding\/\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":16701,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1588],"tags":[],"class_list":["post-805","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ms-outlook"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Fix Outlook Inbox Repair Tool Not Responding and Working Error<\/title>\n<meta name=\"description\" content=\"Outlook Inbox Repair Tool not working? 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