{"id":7365,"date":"2019-08-09T05:42:51","date_gmt":"2019-08-09T05:42:51","guid":{"rendered":"https:\/\/www.sysinfotools.com\/blog\/?p=7365"},"modified":"2025-01-24T11:13:32","modified_gmt":"2025-01-24T11:13:32","slug":"fix-mac-outlook-not-syncing-with-exchange-server-error","status":"publish","type":"post","link":"https:\/\/www.sysinfotools.com\/blog\/fix-mac-outlook-not-syncing-with-exchange-server-error\/","title":{"rendered":"How to Fix Mac Outlook Not Syncing with Exchange Server?"},"content":{"rendered":"<div class=\"block_sum\">\n<p><strong>Summary:<\/strong> Many users have reported synchronization issues between Exchange Server and Mac Outlook 2011. This syncing issue between Outlook and Exchange Server is a common problem and it needs to be fixed effectively. So, here in this blog, I will be discussing the manual method and professional <a href=\"https:\/\/www.sysinfotools.com\/olm-converter.php\"><strong>OLM Converter Tool<\/strong><\/a> to fix Mac Outlook not syncing with the exchange server problem.<\/p>\n<div class=\"blog-btn\">\n<ul id=\"db-btn-container\" class=\"nav nav-tabs mt-4\" role=\"tablist\">\n<li class=\"nav-item\"><a id=\"windows-tab\" class=\"nav-link active\" role=\"tab\" href=\"#windows\" data-toggle=\"tab\" aria-controls=\"windows\" aria-selected=\"true\"><i class=\"icon-windows\"><\/i> Windows<\/a><\/li>\n<li class=\"nav-item\"><a id=\"mac-tab\" class=\"nav-link\" role=\"tab\" href=\"#mac\" data-toggle=\"tab\" aria-controls=\"mac\" aria-selected=\"false\"><i class=\"icon-apple\"><\/i> Mac<\/a><\/li>\n<\/ul>\n<div id=\"db-btn-containerContent\" class=\"tab-content my-2\">\n<div id=\"windows\" class=\"tab-pane fade active show\" role=\"tabpanel\" aria-labelledby=\"windows-tab\"><a class=\"sum-d-btn\" href=\"https:\/\/www.sysinfotools.com\/demo-version\/Sysinfo-Olm-Converter-Win.exe\"><i class=\"icon-windows\"><\/i> Download<\/a> <a class=\"sum-b-btn\" href=\"https:\/\/www.sysinfotools.com\/buynow\/olm-converter.php\" target=\"_blank\" rel=\"noopener\"><i class=\"icon icon-basket\"><\/i> Buy Now<\/a><\/div>\n<div id=\"mac\" class=\"tab-pane fade\" role=\"tabpanel\" aria-labelledby=\"mac-tab\"><a class=\"sum-d-btn\" href=\"https:\/\/www.sysinfotools.com\/demo-version\/Sysinfo-Olm-To-Pst-Converter_mac-demo.dmg\"><i class=\"icon-apple\"><\/i> Download<\/a> <a class=\"sum-b-btn\" href=\"https:\/\/www.sysinfotools.com\/buynow\/mac-olm-converter.php\" target=\"_blank\" rel=\"noopener\"><i class=\"icon icon-basket\"><\/i> Buy Now<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<div class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/div>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.sysinfotools.com\/blog\/fix-mac-outlook-not-syncing-with-exchange-server-error\/#Causes_of_Mac_to_Exchange_Synchronization_Problem\" >Causes of Mac to Exchange Synchronization Problem<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.sysinfotools.com\/blog\/fix-mac-outlook-not-syncing-with-exchange-server-error\/#Methods_to_Configure_Mac_Outlook_on_Exchange\" >Methods to Configure Mac Outlook on Exchange<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.sysinfotools.com\/blog\/fix-mac-outlook-not-syncing-with-exchange-server-error\/#Method_1\" >Method 1:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.sysinfotools.com\/blog\/fix-mac-outlook-not-syncing-with-exchange-server-error\/#Method_2\" >Method 2:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.sysinfotools.com\/blog\/fix-mac-outlook-not-syncing-with-exchange-server-error\/#Conclusion\" >Conclusion<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Causes_of_Mac_to_Exchange_Synchronization_Problem\"><\/span>Causes of Mac to Exchange Synchronization Problem<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The main reasons for Outlook Mac sync issue with exchange server are:<\/p>\n<ul>\n<li>One of the leading reasons could be synchronizations preferences settings are not properly configured.<\/li>\n<li>Due to the corruption of Outlook cache, Mac Outlook is unable to sync with Exchange.<\/li>\n<li>The outlook is not connected to the server that is executing MS Exchange Server.<\/li>\n<li>There might be a possibility that Outlook is in the offline state.<\/li>\n<\/ul>\n<p>These could be the core reasons that lead to syncing errors. Now, let\u2019s check out the possible solutions to fix the Outlook for Mac Sync Error.<\/p>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Methods_to_Configure_Mac_Outlook_on_Exchange\"><\/span>Methods to Configure Mac Outlook on Exchange<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>In the below section, we will discuss the best methods to configure Mac Outlook on Exchange<\/p>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Method_1\"><\/span>Method 1:<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Follow the below steps to fix the issue regarding Mac Outlook 2011 not syncing with the Exchange Server:<\/p>\n<ol>\n<li>Firstly, you need to end all the Microsoft Office related processes.<\/li>\n<li>After that, create a replica or backup of Office 2011 identities folder, which is present in \u201c~\/Documents\/Microsoft User Data\/Office 2011 identities\/\u201d<\/li>\n<li>Next, click on the <strong>Alt key<\/strong> while you click on Outlook to open it.<\/li>\n<li>This will directly go into the Microsoft database utility mode, where you can recreate an identity.<\/li>\n<li>Now, select the identity that is required. Then, click on the <strong>Rebuild<\/strong> option. It will take some time.\n<\/li>\n<\/ol>\n<p>If in case, only one folder is not syncing, but others are synced properly. Then you can attempt <strong>Empty the Cache <\/strong>option. That means you can re-sync the folder with the Exchange Server by following the given below steps:<\/p>\n<ol>\n<li>In Outlook, <strong>right-click<\/strong> on the folder from the <strong>folder<\/strong> list.<\/li>\n<li>Then, you have to select <strong>Folder Properties<\/strong>.<\/li>\n<li>Click on <strong>Empty the Cache<\/strong> button located at the bottom of the screen.<\/li>\n<li>This will take some time depending on the size of the database.<\/li>\n<\/ol>\n<p>Also Read- <a href=\"https:\/\/www.sysinfotools.com\/blog\/troubleshoot-mac-outlook-2011-error-17199\/\"><strong>Fix Mac Outlook 2011 Error Code 17199<\/strong><\/a><\/p>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Method_2\"><\/span>Method 2:<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Follow the below steps:<\/p>\n<ol>\n<li>First of all, exit from all the running applications.<\/li>\n<li>Then, in your launcher, hold down option and click <strong>Outlook<\/strong>.<\/li>\n<li>Now, this will open the Outlook reindex tool. Select your database and click on <strong>Reindex<\/strong>.<\/li>\n<li>Wait until it is done.<\/li>\n<li>Then, launch the terminal and write the following commands:\n<ul>\n<li>sudo mdutil -E \/<\/li>\n<li>\u00a0\u2026. wait until this procedure is complete<\/li>\n<li>sudo mdutil -i on \/<\/li>\n<li>\u2026. wait until this procedure is complete<\/li>\n<\/ul>\n<\/ol>\n<p>If these manual methods fail to fix Mac Outlook not syncing with Exchange server problem, then you can move from Mac Outlook to Window Outlook because one can easily sync Windows Outlook PST file to the Exchange server.<\/p>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>So, by now you must have got the solution to fix Mac Outlook not syncing with exchange server. Above, I have provided the best possible solutions to fix this issue. Hope it helps to resolve your query.<\/p>\n\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-left kksr-valign-bottom\"\n    data-payload='{&quot;align&quot;:&quot;left&quot;,&quot;id&quot;:&quot;7365&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;bottom&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;1&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;5&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;Rate this post&quot;,&quot;legend&quot;:&quot;5\\\/5 - (1 vote)&quot;,&quot;size&quot;:&quot;24&quot;,&quot;title&quot;:&quot;How to Fix Mac Outlook Not Syncing with Exchange Server?&quot;,&quot;width&quot;:&quot;142.5&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 142.5px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 19.2px;\">\n            5\/5 - (1 vote)    <\/div>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Summary: Many users have reported synchronization issues between Exchange Server and Mac Outlook 2011. This syncing issue between Outlook and<a class=\"read-more ml-1 main-read-more\" href=\"https:\/\/www.sysinfotools.com\/blog\/fix-mac-outlook-not-syncing-with-exchange-server-error\/\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":7366,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[528],"tags":[],"class_list":["post-7365","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mail-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Resolve Mac Outlook Not syncing with Exchange Server Error<\/title>\n<meta name=\"description\" content=\"In this article, I&#039;ll share the techniques which allows the user to fix Mac Outlook Not Syncing with exchange server problems.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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