{"id":5474,"date":"2018-08-06T13:12:04","date_gmt":"2018-08-06T13:12:04","guid":{"rendered":"https:\/\/www.sysinfotools.com\/blog\/?p=5474"},"modified":"2025-01-22T07:31:38","modified_gmt":"2025-01-22T07:31:38","slug":"import-and-export-option-in-outlook-is-unavailable","status":"publish","type":"post","link":"https:\/\/www.sysinfotools.com\/blog\/import-and-export-option-in-outlook-is-unavailable\/","title":{"rendered":"Resolved: Import and Export Option in Outlook is Unavailable or Showing Empty"},"content":{"rendered":"<div class=\"block_sum\"><strong>Summary:-<\/strong> In this blog, we will discuss how we can resolve or troubleshoot one of the major errors &ldquo;Import and export option in Outlook is unavailable.&rdquo; Or in layman&#8217;s terms: you cannot see both the import &amp; export wizard. Have you ever encountered such an Outlook error? If yes, read this blog till the end. Explore various manual methods and a robust <a href=\"https:\/\/www.sysinfotools.com\/recovery\/pst-recovery.php\"><strong>PST File Recovery<\/strong><\/a> Tool to handle all types of Outlook errors. It keeps your Outlook PST data secure. <p class=\"blog-btn\"><a class=\"sum-d-btn\" href=\"https:\/\/www.sysinfotools.com\/demo-version\/SysInfoTools-PST-recovery.exe\"><i class=\"icon-windows\"><\/i>  Download<\/a>   <a class=\"sum-b-btn\" href=\"https:\/\/www.sysinfotools.com\/buynow\/pst-recovery.php\"><i class=\"icon icon-basket\"><\/i>  Buy Now<\/a><\/p><\/div>\r\n<p>Outlook has always been one of the most used email clients for its capability of offline usage and various other non-paid features. Even being one of the most advanced offline email application, Outlook has some bugs which are yet not fixed by Microsoft. And thus, users face errors.<\/p>\r\n<!-- \/wp:post-content -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>And being an expert in Microsoft Outlook, I always try to resolve errors related to Outlook and its counterparts.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>In recent months, my email and YouTube channel has been flooded with questions related to one specific error. In this error, your MS Outlook&nbsp;the&nbsp;import and export&nbsp;command&nbsp;is&nbsp;not available.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>This error is not limited to any specific version, as I have received emails for almost all of the Outlook versions like Outlook 2007, Outlook 2008, Outlook 2010, Outlook 2016 and so on.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>So, I am not penning down this blog for a specific version. And that is why, you may refer this blog for any of the versions of Outlook to rectify \u2018Microsoft Outlook import export&nbsp;wizard blank\u2019 error.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>However, before stating you the solution, let\u2019s first go through the symptoms and causes.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:heading -->\r\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<div class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/div>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.sysinfotools.com\/blog\/import-and-export-option-in-outlook-is-unavailable\/#Symptoms_Causes\" >Symptoms &amp; Causes<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.sysinfotools.com\/blog\/import-and-export-option-in-outlook-is-unavailable\/#How_to_Resolve_the_Error_Import_and_Export_Option_in_Outlook_is_Unavailable_or_Not_Working\" >How to Resolve the Error: Import and Export Option in Outlook is Unavailable or Not Working<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.sysinfotools.com\/blog\/import-and-export-option-in-outlook-is-unavailable\/#How_to_Fix_Import_and_Export_Option_in_Outlook_is_Unavailable_Issue_Automatically\" >How to Fix Import and Export Option in Outlook is Unavailable Issue Automatically<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.sysinfotools.com\/blog\/import-and-export-option-in-outlook-is-unavailable\/#Conclusion\" >Conclusion<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Symptoms_Causes\"><\/span>Symptoms &amp; Causes<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<!-- \/wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>So now the question is when does this error occur?<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Consider the following scenarios to understand more on this topic:<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:list -->\r\n<ul><li>You have installed an English version of Windows 7, Windows Vista or Windows XP<\/li><li>Or you run a non-English version of MS Outlook in your system like Outlook 3003, 2007 or 2010<\/li><li>Or when you try to import or export data in your Outlook<\/li><\/ul>\r\n<!-- \/wp:list -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>In all these cases, there are chances to see that there is no&nbsp;export and import option in your Outlook or the wizard is blank or empty.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>And one of the major reason for its occurrence is the compatibility issue between the current languages of non-Unicode programs of Windows is different than that of the installed version of Outlook.<br>You may also read:&nbsp;<a href=\"https:\/\/www.sysinfotools.com\/blog\/fix-cannot-start-microsoft-outlook-2016\/\">Some Fixes to Solve Error \u201cCannot Start Microsoft Outlook 2016\u201d?<\/a><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Now the question is<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:heading {\"level\":3} -->\r\n<h3><span class=\"ez-toc-section\" id=\"How_to_Resolve_the_Error_Import_and_Export_Option_in_Outlook_is_Unavailable_or_Not_Working\"><\/span>How to Resolve the Error: Import and Export Option in Outlook is Unavailable or Not Working<br><figure><a href=\"https:\/\/www.sysinfotools.com\/blog\/wp-content\/uploads\/2018\/08\/import_export.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-5477 size-full\" src=\"https:\/\/www.sysinfotools.com\/blog\/wp-content\/uploads\/2018\/08\/import_export.png\" alt=\"outlook import export wizard blank\" width=\"606\" height=\"306\" srcset=\"https:\/\/www.sysinfotools.com\/blog\/wp-content\/uploads\/2018\/08\/import_export.png 606w, https:\/\/www.sysinfotools.com\/blog\/wp-content\/uploads\/2018\/08\/import_export-300x151.png 300w\" sizes=\"auto, (max-width: 606px) 100vw, 606px\" \/><\/a><\/figure><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<!-- \/wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>For this, first, you have to set the same language for both non-Unicode programs in Windows and your Outlook.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>To do this you may follow the below steps:<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:heading {\"level\":4} -->\r\n<h4 class=\"wp-block-heading\">For Windows Vista &amp; Windows 7<\/h4>\r\n<!-- \/wp:heading -->\r\n\r\n<!-- wp:list -->\r\n<ul><li>Go to <strong>Start<\/strong> and type <strong>Control Panel<\/strong><\/li><li>In Control Panel, go to <strong>Clock<\/strong> \u2013 <strong>Language<\/strong> and then click <strong>Regional<\/strong><\/li><li>Now inside <strong>Regional <\/strong>Click&nbsp;<strong>Regional and Language<\/strong><\/li><li>Go to the <strong>Administrative <\/strong>tab and check whether <strong>the Current language for non-Unicode programs<\/strong> is same or not. If it\u2019s different then<\/li><li>Go to <strong>Current system locale<\/strong> box and choose the locale that matches your Outlook language and click <strong>Ok<\/strong><\/li><li>Click&nbsp;<strong>OK<\/strong> to select the&nbsp;<strong>Regional and Language<\/strong>&nbsp;dialog box<\/li><\/ul>\r\n<!-- \/wp:list -->\r\n\r\n<!-- wp:heading {\"level\":4} -->\r\n<h4 class=\"wp-block-heading\">For Windows XP<\/h4>\r\n<!-- \/wp:heading -->\r\n\r\n<!-- wp:list -->\r\n<ul><li>Go to <strong>Start<\/strong> and type <strong>Control Panel<\/strong><\/li><li>Now go to <strong>Date, Time, Language<\/strong>, and <strong>Regional <\/strong><\/li><li>Now select <strong>Regional and Language<\/strong> Options<\/li><li>Go to <strong>Advanced <\/strong>tab<\/li><li>Now select the locale that matches the installed version of Outlook in the <strong>Select a language to match the language version of the non-Unicode programs you want to use&nbsp;<\/strong>box and click <strong>OK<\/strong><\/li><\/ul>\r\n<!-- \/wp:list -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>This is one way through which you can easily troubleshoot your import &amp; export wizard is not working error.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Apart from this, there is one more technique through which you can fix this Outlook error but for that, you have to download a software which can repair your Outlook files from scratch.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>The good news is that there are scores of tools available online but there is bad news as well &amp; i.e. not every application is trustworthy.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>You need to have an application which can easily handle any type of Outlook errors without harming your original files.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>One of the software that I can refer you guys is <strong>SysInfoTools Outlook PST Repair<\/strong>.\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Fix_Import_and_Export_Option_in_Outlook_is_Unavailable_Issue_Automatically\"><\/span>How to Fix Import and Export Option in Outlook is Unavailable Issue Automatically<span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p>This tool can easily resolve Outlook errors without harming your original emails or files. Plus it runs smoothly on all versions of MS Windows OS and Outlook. It also allows to <a href=\"https:\/\/www.sysinfotools.com\/blog\/import-pst-to-exchange-server\/\"><strong>import PST to the Exchange Server<\/strong><\/a>. The interface seems to be easy and even if you are a non-technical user, you can use this software without any assistance. It also allows to <a href=\"https:\/\/www.sysinfotools.com\/blog\/outlook-pst-is-not-a-personal-folders-file\/\"><strong>solve Outlook PST is Not a Personal Folders File<\/strong><\/a> Error<\/p>\r\n<p>However, there is one disadvantage of this software and that is, it doesn\u2019t run on Linux or MAC.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>So here were the two techniques through which you can easily fix import and export option in Outlook is Unavailable or not working error.<\/p>\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p>Generally, when users encounter an Import and Export option in Outlook is unavailable error, they are highly troubled. As the import and export feature is necessary for transferring files in Outlook, it must be fixed immediately. Thus, this blog focused on the same and provided effective manual and professional solutions. The manual method imposes limitations and is entirely not secure. Instead, opt for a professional tool and fix errors and recover data with ease.<\/p>\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-left kksr-valign-bottom\"\n    data-payload='{&quot;align&quot;:&quot;left&quot;,&quot;id&quot;:&quot;5474&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;bottom&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;1&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;5&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;Rate this post&quot;,&quot;legend&quot;:&quot;5\\\/5 - (1 vote)&quot;,&quot;size&quot;:&quot;24&quot;,&quot;title&quot;:&quot;Resolved: Import and Export Option in Outlook is Unavailable or Showing Empty&quot;,&quot;width&quot;:&quot;142.5&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 142.5px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 19.2px;\">\n            5\/5 - (1 vote)    <\/div>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Summary:- In this blog, we will discuss how we can resolve or troubleshoot one of the major errors &ldquo;Import and<a class=\"read-more ml-1 main-read-more\" href=\"https:\/\/www.sysinfotools.com\/blog\/import-and-export-option-in-outlook-is-unavailable\/\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":5476,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[528],"tags":[],"class_list":["post-5474","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mail-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Import and Export Option in Outlook is Unavailable or Showing Empty<\/title>\n<meta name=\"description\" content=\"Import and Export Option in Outlook is Unavailable is one of the common Outlook errors, Here Learn how to troubleshoot this issue\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sysinfotools.com\/blog\/import-and-export-option-in-outlook-is-unavailable\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Import and Export Option in Outlook is Unavailable or Showing Empty\" \/>\n<meta property=\"og:description\" content=\"Import and Export Option in Outlook is Unavailable is one of the common Outlook errors, Here Learn how to troubleshoot this issue\" \/>\n<meta property=\"og:url\" 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