Having error while opening MS Office documents

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Having error while opening MS Office documents

Postby uheika » Mon Dec 16, 2013 12:03 pm

Hello world!

I'm using MS Office 2007 since many years. It worked very well. But from last few days, I'm having an error while opening any Office documents.
“An error occurred and this feature is no longer functioning properly.”

I have no idea what happened to my MS Office and what is causing this.

Is anybody here who can share some useful information to fix this issue?
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Re: Having error while opening MS Office documents

Postby forforumsysinfo » Tue Dec 17, 2013 4:30 am

There might be two things which are causing this:

Either your Office installation has been corrupted
The registry file is corrupted

First you should fix the first situation by un-installing and re-installing MS Office on your system.
1. Click on Start button.
2. Go to Control Panel > select Program and Features.
3. Double-click on Microsoft Office or right-click on it and select Uninstall.
It will take some time to get uninstalled.
4. Now restart or reboot your system.
5. Go to Microsoft Fix It page on Microsoft's official website. Follow the instruction given in the page.
6. Again restart or reboot your computer.
7. Now reinstall MS Office suite on your system.

If this doesn't fix the issue, this means the second thing is causing the problem. How will you fix a corrupt registry file?
Follow the steps given below:
1. Click on Start button > Run or simply press Win+R on your desktop.
2. Now type "regedit", and click on OK.
3. As you are using MS Office 2007, you should look for this: HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\W ord\Data
4. Click on Data. Select Export from File menu.
5. Name the file as "Wddata.reg" and save it to the desktop.
6. Now press Delete button and exit the Registry Editor.

Hope the information here would be useful.
Regards. :D
N. Semm
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Re: Having error while opening MS Office documents

Postby SteveJ » Thu May 01, 2014 5:49 am

Hi uheika,

Microsoft Office 2007 provides you Diagnostic utility to diagnose and repair errors which are related to MS Office applications and its documents.

I would like to share the procedure so that it will help you. visit the below link to note the steps:

How to use Detect and Repair utility of Microsoft Office 2007

This utility also checks application compatibility, memory, updated service packs, hard drive, event log, Analysis and Reporting technology (SMART) and self-monitoring technology.

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